# Travelers Photo Capture Auto > App for submitting vehicle damage photos and videos for repair estimates. (iPhone/iPad app by The Travelers Indemnity Company.) - Source: https://appshunter.io/ios/app/travelers-photo-capture-auto/id1457604412 (this page in markdown: same URL + `.md`) - Developer: [The Travelers Indemnity Company](https://appshunter.io/developer/354604879) - Category: Utilities, Productivity - Price: Free - Rating: 4.50/5 from 2,920 App Store ratings · 53 written reviews indexed - Age rating: 4+ - Requires: iOS 9.0 · 108 MB - Languages: American English - Released: 2019-04-11 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/travelers-photo-capture-auto/id1457604412/reviews.md ## What is Travelers Photo Capture Auto? Travelers Photo Capture Auto app will help you by allowing you to upload images and a video so that we can prepare an estimate. The app will guide you through steps needed to capture the pictures of your vehicle’s damage and submit it for review. ## Key features - Upload images of vehicle damage - Upload video of vehicle damage - Guided photo capture steps - Submit media for review - Prepare repair estimates ## What do users think of Travelers Photo Capture Auto? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient and efficient - 💡 Helpful for busy users - 🚀 Quick and simple process - 👍 User-friendly interface - 👍 Clear instructions - 🚀 Saves time compared to traditional claims - 👍 Great for tech-savvy users **Cons** - 🐛 Buggy camera functionality - 🐛 Issues with photo/video quality - 🐛 Difficulty capturing certain damage areas - 🐛 Problems with VIN scanning - 🐛 Lack of flexibility for complex claims - 🐛 Navigation and UI issues - 🐛 Inability to add notes or comments **Commonly reported bugs** - Blurry photos despite new device - VIN barcode not detected on vehicle - Video playback cuts off early - Unable to enable microphone during video recording - Inconsistent behavior when retaking photos **Most requested features** - Longer video recording duration - Ability to add multiple videos - Option to manually enter VIN - Improved photo/video review functionality - More damage selection options - Ability to add notes and comments - Streamlined navigation and UI ## Recent user reviews (10 of 53) All indexed reviews: https://appshunter.io/ios/app/travelers-photo-capture-auto/id1457604412/reviews.md ### 3/5 — It’s just okay *2023-11-13* Damage was to top of car. That’s not a choice on the app when selecting where the damage is. None of the scanning devices worked for me. I had to enter in details manually. Camera was always blurry and I have brand new iPhone 15 pro. Also no where to put in notes about camera is not able to show. So I had to write on paper and then take a photo. It’s a good idea but to be 5 stars UX needs to be better . Thank you ### 1/5 — Don’t listen to the adjusters or use this app *2023-06-12* Take your vehicle to a body shop and let them do their jobs. This app has you take “5 pictures and a video” according the travelers adjusters. It actually has you take 9 pictures and then once it is “submitted” it asks for 20 plus more that are “required to complete your claim”. The only problem is they are not required because Travelers will provide and estimate based on the 9 even though you tell them you would rather have the body shop complete the estimate. ### 5/5 — So easy and convenient. Very pleasant experience. *2023-06-10* I was stressed about making a claim because I’m always so busy. I just run all the time. I didn’t want to have to take hours with an adjuster and get behind at work. In less than 10 minutes I was done and back to my regular routine. Simple and even kind of fun. ### 5/5 — Great UI and Easy setup! *2023-02-05, version 2.3.1* So far this app has been a dream. It explains the steps in perfect details and gives clear, easy to understand instructions on pictures and video requirements. I will update as I go on through this process. ### 5/5 — Efficient and quick *2023-01-05, version 2.3.1* This app was very self-explanatory and easy to use with my iPhone. The photos’ guideline outlines helped with positioning the phone camera for acceptable photos. The quick download and simple instructions were very helpful. ### 2/5 — Frustrating *2022-12-11, version 2.3.1* While trying to file a claim, the app was not very user friendly. While trying to comment on a photo, the comments would not save and I had to re-enter each one several times until I figured out how to save them. You have to navigate to the VERY END of the claim process in order to then go back to an individual picture and save a comment. ### 5/5 — Just Used This App *2022-12-08, version 2.3.1* We have a claim and I just downloaded and used this app. It was very easy to use for someone that is not fully up to speed with technology. ### 1/5 — Horrible *2022-12-05, version 2.3.1* For what I am paying they can send an appraiser. Pain in the neck to download. Does not capture damage to show the true nature . If the shop finds more damage then I have to submit more paperwork. Why pay for insurance when I’m doing their work. Total inconvenience. Time to start looking for a new carrier if I have to do their work . If I could use no stars I would so I have to use 1 star ### 5/5 — Great Addition to Cain Service *2022-11-21, version 2.3.1* I was a little reticent to use this app for the minor claim on my car, but it was very easy to use. I haven’t received a response to my reporting yet but I’m hoping the estimate is accurate and will cover the repairs. ### 4/5 — More video either longer or ability to add. *2022-10-31, version 2.3.1* Please make the video clip longer or the ability to add one more 30 second clip would make it easy walking around so you could actually see all of the damage. ## Frequently asked questions about Travelers Photo Capture Auto ### What does the Travelers Photo Capture Auto app do? This app allows you to upload images and videos of your vehicle's damage. It then helps prepare an estimate for the necessary repairs. The app guides you through the process of capturing the required pictures and submitting them for review. ### How do I use the app to capture damage photos? The app provides step-by-step guidance on how to capture clear and effective pictures of your vehicle's damage. You will be directed through the necessary steps to ensure all relevant areas are documented properly for an accurate estimate. ### Is there a cost to use this app? Based on the provided information, the app is free to use. There are no mentioned costs associated with downloading or utilizing its core features for submitting damage documentation. ### What kind of information can I submit? You can upload both images and a video of your vehicle's damage. This media is then used by the service to prepare an estimate for the repair work needed. ## Version history (last 5 releases) ### 2.3.1 — 2022-09-30 - Minor bug fixes ### 2.3.0 — 2021-07-19 - Footer copyright text updated ### 2.2.1 — 2020-09-22 - Bug Fix ### 2.2.0 — 2020-09-11 - UI and Performance enhancements ### 2.1.2 — 2020-07-10 - Bug Fix ## Apps similar to Travelers Photo Capture Auto | App | Rating | Price | Category | | --- | --- | --- | --- | | [My WM](https://appshunter.io/ios/app/my-wm/id714263094) | 4.5 (68,892) | Free | Utilities | | [Fidium Attune WiFi](https://appshunter.io/ios/app/fidium-attune-wifi/id1560432788) | 4.2 (4,050) | Free | Utilities | | [LoJack](https://appshunter.io/ios/app/lojack/id1057745950) | 4.9 (87,314) | Free | Utilities | | [Dairyland Photo Inspection](https://appshunter.io/ios/app/dairyland-photo-inspection/id1458787939) | 2.0 (14) | Free | Utilities | | [mPay2Park+](https://appshunter.io/ios/app/mpay2park-plus/id895128380) | 1.5 (211) | Free | Utilities | | [CCC Quick Valuation RF](https://appshunter.io/ios/app/ccc-quick-valuation-rf/id1469597809) | 1.2 (108) | Free | Utilities | ## More apps by The Travelers Indemnity Company - [Travelers Mobile](https://appshunter.io/ios/app/travelers-mobile/id354604876) - [Travelers IntelliDrive®](https://appshunter.io/ios/app/travelers-intellidrive/id1195124596) - [YourTravelers](https://appshunter.io/ios/app/yourtravelers/id1529275868) - [Travelers IntelliDrive® 365](https://appshunter.io/ios/app/travelers-intellidrive-365/id6737522270) All apps by The Travelers Indemnity Company: https://appshunter.io/developer/354604879 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*