# Travelez Plus Platinum — Multicurrency Prepaid Card

> Reloadable prepaid multicurrency travel card with mobile management and VISA Platinum benefits. (iPhone/iPad app by Al Fardan Exchange LLC.)

- Source: https://appshunter.io/ios/app/travelez-plus-platinum/id1590728322 (this page in markdown: same URL + `.md`)
- Developer: [Al Fardan Exchange LLC](https://appshunter.io/developer/1542953837)
- Category: Finance
- Price: Free
- Rating: 4.00/5 from 1 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 25 MB
- Languages: English, Chinese, Spanish
- Released: 2022-02-16
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/travelez-plus-platinum/id1590728322/reviews.md

## What is Travelez Plus Platinum?

Al Fardan Exchange's Travelez Plus Platinum Multi-currency Travel card is a reloadable prepaid card that is an ideal companion for Leisure, Education & Business Travelers - powered by VISA’s Platinum premium Rewards and Discounts. The Mobile App allows you to manage currencies in real-time, set the order of preferred currencies, activate and deactivate cards, view your transactions and balances in various currencies. With advanced security features such as Chip and PIN protection, 3DS Secure, use this card with peace of mind at POS, Online and ATMs globally wherever VISA is accepted. You can choose either the non-personalized card readily available within Al Fardan Exchange branches in the UAE or can request for personalised card with cardholder name printed on the card and delivered at your doorsteps.

## Key features

- Multicurrency management
- Real-time transaction tracking
- Preferred currency ordering
- Card activation/deactivation
- VISA Platinum rewards and discounts
- Chip and PIN protection
- 3DS Secure

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/travelez-plus-platinum/id1590728322/reviews.md

### 1/5 — Worst card

*2026-02-21, version 2.02.00*

App has been down for two weeks now, I’m stuck with password reset. Imagine we carry this card for travel.

### 1/5 — Worst card and customer support ever i faced in my life.

*2025-12-05, version 2.02.00*

I don’t have choice for Zero Rating. I am giving Zero rating for this Travelez card. Pathetic customer support and Never works when needed. I request all that never get this card.

### 1/5 — Worst bank

*2024-09-17, version 2.01.00*

Please do not make the same mistake I did. Horrible service, literally forces you to do their job for them, and still does nothing. Every time I want to buy something or withdraw it declines, every single day. Very stressful especially in a brand new country. Unreasonable restrictions (only 3 withdrawals per week, I don’t even know the daily limit because every staff tells me a different number but very low) Now my money is stuck with this useless bank.

### 1/5 — Prepaid Travel Card keeps getting declined

*2024-09-08*

We just recently bought this card hoping it will work abroad as promised. But, only first 4 transactions went through. After that, card is getting declined for atm withdrawals and purchases.

Have called customer service twice and they said card is active, but why is it not working? Surely something is wrong with it.

This app doesn’t show status of card. I can’t even change default currency to CAD as it is set in USD.

Not a great experience so far.

### 1/5 — Useless card

*2024-07-25, version 2.00.02*

I got this card as a third card as before I was using Al Ansari prepaid card and I was very happy to use Al Ansari card in UK and France.
This time I got TravelEZ of Alfardan and it disappointed me as it declined tapping many times.

I contacted my Alfardan branch and they told me to contact helpline.
Now how I can contact from US.

This was my bad experience of using Traveles card.

Disappointing and embarrassing.

### 1/5 — Repeated decline upon tapping

*2024-07-06, version 2.00.02*

What a horrible travel card, put me in embarrassing situations where card kept declining when tapping in restaurants or public transportation, only works on insert option, horrible card, never again

### 1/5 — App crashes

*2023-10-13, version 2.00.02*

The app keeps ok crashing everytime i try to log in

### 5/5 — Great

*2023-07-29, version 1.00.15*

Great options to save money! Also, It's my fav way to do online shopping safely!

### 1/5 — Don’t buy it

*2023-02-23, version 1.00.15*

If I can put zero stars I won’t hesitate
The App is absolute trash, the support team are not responding, I regret buying it big time, I think I will cancel

### 1/5 — You will go through hell to get back your money

*2022-10-11, version 1.00.15*

From my personal experience i don't recommend it. If you want to unload your money you will go through endless visits to the branch and waste hours and be charged for your money.
Don't use it, you will regret.
Zero rating for al ferdan travel card
 I will never use or approach your exchange.

## Frequently asked questions about Travelez Plus Platinum

### What is Travelez Plus Platinum?

Travelez Plus Platinum is a reloadable prepaid multicurrency travel card offered by Al Fardan Exchange. It's designed for travelers and comes with VISA Platinum rewards and discounts.

### Is Travelez Plus Platinum free to use?

The Travelez Plus Platinum app is free to download and use. The prepaid card itself may have associated fees for issuance or transactions, which are not detailed in the provided data.

### What security features does Travelez Plus Platinum offer?

Travelez Plus Platinum uses advanced security features including Chip and PIN protection and 3DS Secure. This ensures secure transactions at POS terminals, online, and ATMs worldwide where VISA is accepted.

### How can I get a Travelez Plus Platinum card?

You can choose a non-personalized card available at Al Fardan Exchange branches in the UAE. Alternatively, you can request a personalized card with your name printed on it, delivered to your doorstep.

### What devices support Travelez Plus Platinum?

The Travelez Plus Platinum app is supported on iPhones, iPads, and iPods. It is designed for iOS devices.

### How often is Travelez Plus Platinum updated?

The latest version of Travelez Plus Platinum is 2.03.01, last updated on March 25, 2026. This indicates a recent update, suggesting ongoing development and maintenance.

### What is the user rating for Travelez Plus Platinum?

Travelez Plus Platinum has a rating of 4.0 stars from 1 rating. This indicates a generally positive reception based on limited user feedback.

### Does Travelez Plus Platinum have ads?

No, Travelez Plus Platinum does not contain advertisements. The app is free to use and does not display any ads.

## Version history (last 5 releases)

### 2.04.01 — 2026-06-30

Enhanced Notifications

### 2.03.01 — 2026-03-25

Internal updates

### 2.02.00 — 2025-04-24

Updated security 
Addressing minor issues

### 2.01.00 — 2024-08-08

Internal changes and updates

### 2.00.02 — 2023-09-21

Internal updates.

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## More apps by Al Fardan Exchange LLC

- [Alfa Academy AFEX](https://appshunter.io/ios/app/alfa-academy-afex/id1583002289)
- [Alfa Club by Al Fardan](https://appshunter.io/ios/app/alfa-club-by-al-fardan/id1602483106)
- [AlfaPay by Al Fardan Exchange](https://appshunter.io/ios/app/alfapay-by-al-fardan-exchange/id1606703014)

All apps by Al Fardan Exchange LLC: https://appshunter.io/developer/1542953837

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*