# Travelodge Hotels — user reviews > 214 indexed App Store user reviews of Travelodge Hotels by Travelodge, rated 4.70/5 from 263 ratings. - Source: https://appshunter.io/ios/app/travelodge-hotels/id978132900/reviews - App overview in markdown: https://appshunter.io/ios/app/travelodge-hotels/id978132900.md - Rating breakdown: 5★ 223 · 4★ 24 · 3★ 7 · 2★ 3 · 1★ 6 ## What do users think of Travelodge Hotels? Overall sentiment: negative **Pros** - 🚀 Fuss free booking service - 👍 Easy to use app - 👍 Excellent service - 👍 Great value and great service - 👍 Spotless and beautifully appointed - 👍 Convenient location - 👍 Faster booking **Cons** - 🐛 Absolute dogsh1t - 🐛 Embarrassingly bad - 🐛 Doesn't work - 🐛 Cleanliness issues - 👎 Poor contrast and clarity - 🐛 Won't let me access my booking - 🐛 No support options - 🐛 Charged twice for 2 separate stays - 👎 Website needs work - 🐛 Dates and numbers of people keeps going to default - 🐛 Payment failed on first attempt - 🐛 Apple Pay doesn't work - 🐛 Clunky - 🐛 An unexpected error has occurred - 🐛 Not useful - 🐛 Just a front end for the website - 🐛 Basics not working - 🐛 Garbage - 👎 Needs work! - 🐛 App needs updating - 👎 Poor app - 🐛 Rubbish - 🐛 Useless - 🐛 Shockingly bad app - 🐛 Stuck in 2012 - 🐛 Unusable for anything other than a specific date - 🐛 Terrible app - 🐛 Lousy App - 🐛 Did not work - 🐛 Broken **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Booking doesn't automatically show on app - Can't change address in app - Tesco Credit Card not accepted on website - Impossible to use Apple Pay - Dates and numbers of people keeps going to default **Most requested features** - Dark mode option - Advanced analytics dashboard - Option to amend bookings without additional charges ## Newest reviews (10 of 214) ### 3/5 — Not very flexible *2026-07-29, version 4.2* Unable to modify flexible booking at the St Albans hotel, or choose a room. My booking are business booking if that makes a difference. ### 3/5 — Tried to book! *2026-07-25, version 4.2* Tried to book would not connect to site original price £120 started again with same details minutes later and price increased to £163? Why!!!! ### 4/5 — Fantastic Hotel *2026-06-13, version 4.2* Had a good stay so I am going back again. ### 2/5 — Unreliable *2026-06-13, version 4.2* App often fails to display booking so you end up having to find your email confirmation and then search for the booking which also sometimes fails to find it. Whoever runs their app need to sort this basic functionality so there are no issues ### 2/5 — In an AI world, was this built by monkies? *2026-06-11, version 4.2* Jeez. Bad navigation. Trying to locate a booking is like some kind of sick game. Name….booking number…..and name of hotel that you need to guess how they list it. This app will actually stop me ever staying with them again and I’ve just cancelled my future booking because of it. Dire. Do better. ### 3/5 — Could do with a better menu *2026-05-18* The app works on, but when it opens it takes you to a booking page. This is not helpful and would be better to take you to a ‘home’ page where you can either book or see existing bookings. Needs improvement. ### 3/5 — Don’t understand the 5 stars *2026-05-12* Firstly, the application appears to want me to constantly sign in, this is getting really frustrating. Secondly, the booking I did have didn’t immediately appear, I had to add it and it then came under ‘other’, even though it’s all the same email. This is certainly not a 5 star app, it works but really could be so much better. ### 5/5 — Tewksbury *2026-05-03, version 4.2* Very clean. Great location. Friendly staff. ### 4/5 — COYS *2026-05-03, version 4.2* Second to none ### 5/5 — Happy holidays *2026-05-02, version 4.2* We have stopped here many times it is always clean tidy the beach just over the road and they’ve got a Wetherspoons and all the staff are friendly it is just lovely ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-07-20, version 4.2* Resets date selection during booking process resulting in booking of wrong dates ### 1/5 — Just a wrapper *2026-07-19, version 4.2* No idea why this app has high review scores. It’s just a website wrapper. No different than going to their website and logging it. ### 1/5 — Awful App *2026-07-16, version 4.2* I don't normally leave reviews but this app is just dreadful - a skinned web browser with minimal fonts and awful UI. Using a browser gives a better experience. ### 1/5 — Terribly clunky website *2026-07-13, version 4.2* Won’t let you add a room from the search screen, often get to check out and it has forgotten the 2nd room. Check the date because if you go back to search it reverts to the day after today. Apple Pay doesn’t work. ### 1/5 — Not working *2026-07-12, version 4.2* Sticks needs update 12/07/26 ### 1/5 — Problem with iPhone app *2026-07-09, version 4.2* Can never get my bookings to show in the app on my iPhone 17 pro max using the latest iOS. Yet the bookings both show up on the app on my wife’s Samsung phone. ### 1/5 — Dire *2026-06-11, version 4.2* Like many iPhone apps, updates make things progressively worse, never better. The Travelodge app constantly asks for sign in, and when booking a room it doesn’t remember my sign in details. The tabs at the bottom of the home page are also missing now… ### 1/5 — Difficult to apply discount codes *2026-05-27, version 4.2* When applying BlueLightCard discount code you can’t see if it’s applied or not just get a message at the bottom before selecting payment which is refers to you applying details. Very unclear leaving me to consider using another hotel site ### 1/5 — Prices vary wildly ! *2026-05-11, version 4.2* Prices for the same hotel vary wildly from week to week, seems to be dynamic pricing with no concept of loyalty with regular customers. 🙄 ### 1/5 — Useless *2026-04-22, version 4.2* Once you login, it doesn’t show your booking! You have to enter your booking reference, surname and hotel name to find your booking! But all that information are in my email, if I found my email about my booking, why I need to use the APP??? Travelodge group is much richer than some 5 stars hotel, spend your IT money wisely! ## Most praised reviews (10 highest-rated) ### 5/5 — Great value and a very useful app *2026-08-11* For the price, Travelodge is one of the best options when travelling around the UK. The app is simple and convenient, booking is quick, and the rooms are usually clean and comfortable. There are just a few things I would improve. The most useful would be showing whether each hotel has parking, whether it is free or paid, and the price per night directly in the search results. This would make choosing a hotel much easier for people travelling by car. ### 5/5 — Time off *2026-07-13, version 4.2* Very quick and easy to use and understand ### 5/5 — MR SINGH *2026-06-26, version 4.2* Zable is best credit card and best credit card Aap services nothing compares to Zable ### 5/5 — We a very nice say here *2026-06-24, version 4.2* We had a very nice here ### 5/5 — service *2026-06-22, version 4.2* love the hotel great rooms great staff ### 5/5 — Ease of booking. *2026-06-21, version 4.2* Travelodge site is very easy to book a room on. ### 5/5 — Always *2026-06-19, version 4.2* Always a pleasure staying over at the TL! ### 5/5 — Travelodge never let me down 💪 *2026-06-19, version 4.2* Stayed in number of places and always enjoyed 👌 ### 5/5 — London trip *2026-05-10* We always stay at Travelodge when we go up to London. They are so convenient and such great value for money. Fuss free and you’re good to go. Never far from a tube station. Which means you can easily travel to your favourite places quickly. ### 5/5 — Great app *2026-05-04, version 4.2* Very good app and super easy to use. Use a lot for working out of town. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*