# Traversa Ride 360 — user reviews > 81 indexed App Store user reviews of Traversa Ride 360 by Tyler Technologies, rated 1.40/5 from 4,025 ratings. - Source: https://appshunter.io/ios/app/traversa-ride-360/id1196000178/reviews - App overview in markdown: https://appshunter.io/ios/app/traversa-ride-360/id1196000178.md - Rating breakdown: 5★ 225 · 4★ 57 · 3★ 141 · 2★ 369 · 1★ 3,233 ## What do users think of Traversa Ride 360? Overall sentiment: negative **Pros** - 🚀 Helpful for tracking bus location and arrival times - ✅ Provides scheduled pickup and drop-off times **Cons** - 🐛 Inconsistent bus location tracking and updates - ⏱️ Inaccurate estimated arrival times - 📢 Lack of real-time notifications about delays or changes - 🔍 Difficulty finding bus route and number information - 💤 Slow app performance and frequent crashes **Commonly reported bugs** - Bus location not showing up on map - Student scan information not updating correctly - Login and account issues preventing access **Most requested features** - Real-time bus tracking and location updates - Reliable notifications about bus delays and schedule changes - Integration with other transportation apps or services - Ability to contact bus drivers or transportation department ## Newest reviews (16 of 81) ### 2/5 — Would be amazing…if it actually worked! *2023-11-03* When my children's school district announced they were using this app, I was SO excited. I know technology can be tricky and it should be used as a “guideline” and not completely relied on. In the beginning of the year the system was updating every couple minutes. It scanned my kids in at the exact time so I would know that they were safely on the bus. Unfortunately, over the last few days, this app has been HORRIBLE! It’s updating every 10-15 minute now! My kids missed the bus yesterday because the time of arrival was WAY off. And it didn’t show my kids “scanned in” until well after they were already in school! I notified the bus garage who then adv they would put in a ticket to the app administrators to look into it. Not sure if they did, but it’s not fixed yet. Again, this app was ALMOST everything a mom with young kids would want, when it comes to the bus situation. I’m not sure why the gps couldn’t be in realtime like Google maps or Apple Maps. I don’t know the logistics or cost of it, but would definitely love to know! Hopefully these are just “growing pains”, and that you’re moving in a direction that involves faster updating times (or real time). Because at this point there’s really no sense in using this app. ### 2/5 — Not always helpful *2023-10-06* Sometimes this app works and sometimes it just doesn’t-I’ve had it glitch out and drop the app while I’m using it, it doesn’t always show where the bus is. The only thing it seems to keep good track of is the times for the bus-would love an app for the bus that’s more reliable if I’m suppose to be able to keep track of my children. This year the bus locations are all over the place-I’m suppose to pick my daughter up off the bus around 3:50p or 1:50p and it says the bus isn’t even close to our location! I don’t understand that this app is being used, would be nice to have something that actually works! Also this year the bus isn’t consistent with when it shows up, it’s either early or late! ### 2/5 — Great idea, poor useability *2023-08-28* I initially thought this app was going to be fantastic and while the idea is amazing, it never works right. Each time I need to refresh the screen while waiting on the bus, I have to completely close the app and reopen my account and click through the different pages to get to map that has the bus’s current location. Also, I work downtown and was trying tracking the PM route but it was stuck showing me downtown and would not show me where the bus was located out near home. I even tried to move the map around with 1 finger and 2 fingers and it still wouldn’t work. Updates and bug fixed would be great; also the ability to refresh from the map page would be helpful as well. ### 2/5 — App with lots of potential, but subpar execution. *2023-08-25* Our school district started using this app instead of sending out text messages letting us know when the bus was running late. They advertise that you can see the location of the bus at any point during the route and get updated arrival times. That sounds like a real nice, helpful app, doesn’t it? Unfortunately the execution falls short. I revised my rating up from 1 star because I realized part of the problem was my school district not properly training the bus drivers on how to use it. The user interface could use some updates, but the app is getting marginally useful after two weeks instead of being completely useless as it was the first five days of school. ### 1/5 — It’s Simple. It’s No Good. *2023-08-24* I’m not sure why the state decided to switch from a functioning system that gave live updates within seconds to one that barely functions as promised. There are ZERO live updates as to the location of the bus, knowing when the bus is here or already gone is STILL a guessing game, and there are other features aside from “bus tracking” that doesn’t even apply to our district. I’m not sure who’s bright idea it was to use this app for all of SC, but they really need to check the bulb again. The light is clearly not on upstairs. A simple test of the system prior to making promises about how much better it was going to be would have made it clear this app was not going to work. We literally NEVER know when the bus will be here. And I have two kids going to two different schools so knowing where they are when I’m at work is pretty dang important. As are the millions of other parents forced to used this barely-functioning-as-designed app. ### 1/5 — This app is aweful *2023-08-23* If I could give this app negative stars I would. Supposedly the state of South Carolina made it mandatory for the state to use this app this school year. Or that is what our district is telling us parents. What a HUGE mistake that was. They apparently decided to go with the cheapest option possibly. I called my local district to complain and they tell me the reason for all the problems is because too many people are using it at one time so it crashes. What do you expect!! Did you not know you would have hundreds or thousands of parents looking at this app every morning and afternoon to see where their child’s bus is. Ridiculous! I bet if the makers of this app had to sit at home for hours wondering where their child was then maybe just maybe they would have created something that actually works!!! ### 1/5 — What is wrong with this? *2023-08-22* What is wrong with this app that shows Roma every time you close out and open it up again shows Roma, we don’t live in the country Roma, we live in the knighted state of America, supposedly South Carolina Summerville, and instead of showing us a map where we live at what’s the location for the school bus to show us where the kids are at or being picked up over the buses, it doesn’t work it shows what time they’re post to be picked up and what time they’re post to be dropped off, but it never shows where the bus is that ever even picked up the kids know I already reported it to help, twice already and I sent a picture of Roma for whatever reason every time you close I don’t know, but it back up you see Roma, and I have my location on, this needs to be fixed now not later, but now ### 1/5 — Terrible bus app *2023-08-22* The tracker only updates the bus location about every 6 minutes, that’s ridiculous. Our last bus app tracked the bus in real time. The supposed arrival changes constantly and we don’t receive updates when the bus is going to be late or when they have to do a “double route”. And when they do a double route, that means my child is put on a different bus that I don’t even have the option of tracking. Our last bus app would tell you which bus your child was being put on and allow you to track that bus as well. I am not impressed thus far, I hope they make some changes to this app soon or allow us to back to edulog, which is a great bus app. ### 1/5 — Random number generator *2023-08-18* Our school district started using this app instead of sending out text messages letting us know when the bus was running late. They advertise that you can see the location of the bus at any point during the route and get updated arrival times. That sounds like a real nice, helpful app, doesn’t it? Either our bus company doesn’t know how to use the app to pass that information on to families or this app does not work as advertised. Either way, I think I could put some constraints on a random number generator using Python and predict the bus arrival times just as accurately. I will come back and update this review if things improve. School started 10 minutes ago and my sighted is still at the bus stop. Every five minutes the app updates pushing back the pickup time by five minutes and not giving the location of the bus. ### 1/5 — With the map disabled it doesn’t give any additional information *2023-08-14* Our district started using Ride 360 this year. It gives me the time my kid is supposed to be picked up, the time it is scheduled to arrive at his school, and the corresponding pick-up/drop off times for the afternoon. The district has disabled the map, so there is no way to see if the bus is on time or not. The first day of school the app announced that the pick up in the morning was over, but it was at least 40 minutes before the scheduled pick up. Then it refreshed a while later and reverted to scheduled pick up times. Last year the district published scheduled pick up and drop off times, and I can’t see that this app gives any other useful information. ### 2/5 — Why?? *2023-08-02* I’m trying to figure out Why?? our school district switched to this App when features like the location or time notifications aren’t precise enough to be functional and/or too delayed to be at all useful. The App doesn’t even allow a parent/guardian to update things like an actual recent picture of your child (student), which could be helpful for a bus driver to confirm the correct individual is being transported to the right location, right?! You would think the developers could create an App design that more closely resembles a scaled down version of the Ubers & Lyfts of the world. ### 2/5 — It has potential but lots of kinks to iron out *2023-06-16* I don't count on it. After a full school year, It is great in theory but only somewhat helpful sometimes. The kids' Apple Watches are more reliable for telling me if they got to school or are en route (and that isn't always reliable, either). Their schools are in different cities so imagine seeing a kid registering as still at school when there is no safe path to walk home as would have to cross over at interstate highway. Many times the kids walk in the house before they are recorded as having been delivered. They have to walk a block to get home and it isn't like they run home. This has so much potential but just isn't there in execution. I sent a message once in the app that a kid would not be riding the bus several days due to play practice and got no reply. No clue if they actually got it. When my incoming kindergartner starts in August, I will at least know what to expect and will set the bar low. But there were several frantic calls to the 4th and 6th grader last year when they were not showing as being in the proper place only to find out all was well. Oh, and our oldest probably had to get a half dozen replacement access cards. That can't be cheap for the school. ### 1/5 — Dysfunctional and glitchy *2023-06-08* Every update makes it even more unusable. Our school district started using this app for this recent school year. At first it was usable, yet it had it’s bugs. After a few updates it stopped working correctly. I’ve had to uninstall and reinstall it multiple times to try & get it to work. Now it’s logging me out repeatedly, refuses to accept my face id saved password, and it crashes when checking the location of my child’s bus since the routes have been updated (but not in the app). I spoke to the school principal and was advised that several parents have also given the same feedback. This app needs major stability updates. ### 1/5 — If I could give it a 0 I would! *2023-05-22* This app literally knocks out my Wi-Fi on my phone. I thought it was a fluke one day when I had full Internet and then I logged in and it said that it couldn’t do my stuff because I didn’t have network connection and I realize that I logged in like four more times after having it come back after getting out of the app, it would just kill my Wi-Fi on my phone. It logs out by itself all the time and now I can’t get back in because it says that page cannot be found when I try to reset it. So his app is so poorly run and has so many bugs these people should be ashamed!!!! ### 1/5 — If I could give negative stars I would *2023-04-10* The app does not show the location of the bus. Only the planned time for pick up and drop off. If the bus is not on schedule there is no notification. As effective as this is, we could have just gotten an email at the start of the year with the planned times and guessed on what time the bus would actually arrive. Update: Continuing to be terrible. The app shows that the bus has passed the drop off point but it hasn’t arrived yet. Compounded by the fact that it’s 30 minutes late. Update: We are 3/4 of the way though the year and still dealing with the app not showing the location of the bus. It should have been here already but instead we are waiting for a bus in 30° weather, unsure if it will arrive in 1 min or 20. Update: Notifications sent don’t appear anywhere in the app. So if you miss it on your Home Screen you just won’t know about it. ### 1/5 — Map never works it’s been a long while *2023-03-22* App has gone nuts. It moved from Rome to York and rockhill where it shows buses. In the past it would tell us If the bus has picked up. It doesn’t show that any more. I notice there are updates of the bus and location , we are getting closer to the end of year . I would try another company with better developers, it cannot be this hard to update an app. It would be much easier for us to track the drivers phone than use this app. I would rate it negative if you had an option because this issue is definately not new. The send a message in app, doesn’t work without category, no options in category… ## Most critical reviews (10 lowest-rated) ### 1/5 — It doesn’t work *2024-03-07* The idea of this app is to help show the bus’s position rotation, and time left until it gets to your stop reliably, it does none of these things. It’s a simple problem to fix is the people who made this app had actual skill with coding. One of its points that they make is that they want to help stop people not knowing where the bus is. It doesn’t even try to do this, it says there is a 15 minute delay, doesn’t add it to their time, and then the delay is gone suddenly and I end up going late to my bus stop, and miss it. And when I open the app and click on my bus stop, it does 1 of 3 things. It shows the road but not the bus, it shows nothing but buildings, or it shows the roads and the bus, and the 2 without the bus don’t have the time. And guess which one happens the most? This app is terrible, do not download it. ### 1/5 — Worse than nothing *2024-01-19* My kids have missed the bus more often since our school district started using this app. The bus times are inconsistent and don’t match up with reality. The heart of the problem is how slow it is to update. It takes 10+ minutes to get a new location update, and it only takes about 13 minutes for it to get from the bus depot to our house. That means when the app says the bus is still 13 minutes away and the arrive time is listed accordingly, it could actually be 3 minutes away and then the arrival time suddenly changes to a much earlier time. We decided to stop bothering with the app and just send our kids out at the scheduled time. I wish our district would stop wasting money on this app. ### 1/5 — Still does not work *2023-11-29* This is the first year our school has chosen to use this app and I can see why it’s free. At the start of the school year (middle of August) the app never showed my child had scanned to get on the bus. When my husband checked using the same log in, he had the scan information. The school reported this as an issue for some users with no time frame for fix. Suddenly it was fixed but then started showing my child’s scan to get on and off in a completely different neighborhood which didn’t happen bc the stop is behind our house. They managed to get all that fixed, everything was working just fine for about a month. Now here we are after Thanksgiving break and the app doesn’t show any scans nor does it show where the bus is located. This app has a lot of issues, very inconsistent with data and just overall lacking exactly what it promises to do. We are lucky enough that our bus driver is consistently on time otherwise I’m sure my child would have missed the bus a few times or I would have had to take off work to make sure my child made it home. Respectively fix your app from one developer to another. ### 1/5 — Still horrible *2023-11-10* Tracker will often not update bus location, but will change estimated arrival time. Say the bus is supposed to arrive at 7:05, which was accurate when the tracker updated at 6:45. But now it is 6:55, hasn’t updated location again, but the pickup time will show as 7:15. My tracker also sometimes shows two buses at a time, one being the middle school bus that I am trying to track, and the elementary school bus running it’s middle school route. It is also supposed to send a notification if a bus is running late. I have had the bus be 20 minutes late, and gotten the notification five minutes after the kids were picked up, but usually get nothing about any delays. I wish my district would find a better bus tracker since this one clearly isn’t getting any better. ### 1/5 — Worse than nothing *2023-11-08* My kids have missed the bus more often since our school district started using this app. The bus times are inconsistent and don’t match up with reality. The heart of the problem is how slow it is to update. It takes 10+ minutes to get a new location update, and it only takes about 13 minutes for it to get from the bus depot to our house. That means when the app says the bus is still 13 minutes away and the arrive time is listed accordingly, it could actually be 3 minutes away and then the arrival time suddenly changes to a much earlier time. We decided to stop bothering with the app and just send our kids out at the scheduled time. I wish our district would stop wasting money on this app. ### 1/5 — Would be amazing…if it actually worked! *2023-11-08* When my children's school district announced they were using this app, I was SO excited. I know technology can be tricky and it should be used as a “guideline” and not completely relied on. In the beginning of the year the system was updating every couple minutes. It scanned my kids in at the exact time so I would know that they were safely on the bus. Unfortunately, over the last few days, this app has been HORRIBLE! It’s updating every 10-15 minute now! My kids missed the bus the other day because the time of arrival was WAY off. And it didn’t show my kids “scanned in” until well after they were already in school! I notified the bus garage who then adv they would put in a ticket to the app administrators to look into it. Not sure if they did, but it’s definitely not fixed yet. Again, this app was ALMOST everything a mom with young kids would want, when it comes to the bus situation. I’m not sure why the gps couldn’t be in realtime like Google maps or Apple Maps. I don’t know the logistics or cost of it, but would definitely love to know! Hopefully these are just “growing pains”, and that you’re moving in a direction that involves faster updating times (or real time), because at this point, there’s really no sense in using this app. ### 1/5 — GPS *2023-10-02* The gps feature in this app is TERRIBLE it will literally say the bus is still in on location for close to an hour before “updating” not very effective. Also, the Messages tab in order to send a message to someone within the transportation division. When you go to write a message you have to choose a category, but there are no categories to choose from so you can never send a message which makes me wonder why there’s even a tab to send a message if it doesn’t work it is not just my phone. Several different parents have showed me theirs and it seems to be the same all across the bored. Suuuuper frustrating when the buses are running late or even early or if you need to contact someone it almost seems no one ever answers the phone . ### 1/5 — Just doesn’t work!!! *2023-09-12* If I could give this app ZERO stars, I would! It’s supposed to track the bus’s location and update pickup times to reflect that but it does neither. The bus doesn’t even show up on the GPS. On the first day of school it changed to red and showed the bus already stopped at my child’s bus stop, even though it never did. So I was scrambling to get my child to the car to drive her to school and as we were getting in the car, the bus pulled up, super late. I expected a late bus on the first day, but I also expected the app to reflect that. But even today, I’m waiting to drop her off at school because either the bus never came or it was way too early because we were waiting 5 minutes before it’s scheduled pickup time like we were supposed to and continued to wait til 13 minutes after. And big surprise, the app never told me when it came, or would come, or where it even was. I couldn’t even send a message about the problem in the app because you need to select a category from a drop down in order to send a message and there are no categories to select. Nice. 😑 At least on the first day it did something (even though it was wrong) now it doesn’t even say it came or do anything!!! Please fix this app or create one that actually works! Otherwise NO school district should be using this garbage!!! ### 1/5 — Terrible no notifications *2023-09-01* Our district started using this app this year. I’m very disappointed. Although I can go in and manually see where the bus is, that’s about it. It does not send me notifications, even though I signed up for them in the app. It is supposed to tell me when the bus is at the stop before my house, five minutes out, etc. and it sadly does not work whatsoever at all to do that. It does not send me any notifications and any info I get I have to manually check for, but the only info I can see, even manually checking, is where the bus is on the route. I can’t even see when kids scan on and off the bus. I have also used the contact feature before leaving this review and have not gotten a reply. ### 1/5 — Great Concept, Poor Function *2023-08-29* I love the idea of this, being able to see the location of the bus & have a more up-to-date timeline is hugely beneficial. That said, the app itself needs to be updated & improved. All of my notifications are turned on, but none come through. I’ve tried resetting it to no avail. When viewing my student’s routes, it will show accurately where the bus is & what the timeline is, then it’s as if it resets, & it just shows the general schedule. I have to restart the app repeatedly to get it to show the route again. I also have three students & it seems to conflate their information. Yesterday, one of my students was on their bus home, however the app showed two of my students on two separate buses, despite one of the students still being at school (which didn’t let out for 30 more minutes). If the issues were corrected, this would be such a valuable tool. As is, it’s unfortunately very faulty & seems unreliable at times. ## Most praised reviews (10 highest-rated) ### 5/5 — UBER *2023-03-08* Uber has a smooth app that shows precise location of car and reasonable precision on arrival time. This app is not smooth or precise. It is more suited for a donkey rental than an Uber experience. Pro: our bus driver arrival time is very consistent with the app Con: lack of geo-location and refresh rate not sufficient to track bus location and progress along the route. The app may show the bus stationary or 10 minutes away while it is pulling up. The app has great potential if they tweak the geo location. And tracking experience. Cheers. ### 5/5 — Decent app but system needs improvement *2019-12-09, version 2.0.2086* I use this app all the time. The bus icon shows the last location the system has reliable telematic data so depending on the over all system the bus may or may not appear to move. If you click on the bus icon on the map it will tell you the last time the bus location was updated. Even when the bus shows no movement or not running, the student page normally shows when the student scanned when boarding/disembarking the bus. At least you know when your student left/got to school. ### 4/5 — Efficient *2020-09-08, version 2.0.3372* I love this app. My only concern is that it doesn't give me a clear way to contact the driver. For instance if I am a second late getting them out I can't contact the driver and ask for them to circle back to get my kids. Obviously I don't want to rely on that but it would be nice to have the option if needed since we don't have a vehicle atm. Otherwise it's a good app. ### 3/5 — Love the idea, execution not great *2023-05-05* The bus almost never shows up on the map, and 99% of the time the drop off ETA is completely wrong or changes back and forth between two times (i.e. 4pm then 4:25pm then 4pm, etc). If the bus was actually on the map it would be easier to gauge the drop off time. Sometimes the kids scans aren’t processed showing that they were picked up at all, even though I saw them to the bus and watched them get scanned in. Maybe it’s an issue of my school district, and that’s why I decided to give it three stars instead of two…because I really love the idea. ### 3/5 — Helpful to an extent *2022-09-19, version 2.1.4342* This app is helpful to an extent. It’s great that it will send you a notification when the bud will be late. Be aware that the notification then disappears once read. You can’t get it back. Not helpful. Especially when it comes across when you are in the middle of something and you do miss it without thought. ### 3/5 — Great, when it works *2022-09-13, version 2.1.4342* It doesn’t update the bus location as often as you need it to, BUT the approximated arrival times are pretty spot on. My only real qualm is that my daughter’s morning bus is NOT listed as one of her routes (only her afternoon bus is), and despite messaging someone over a week ago to resolve this message, nothing had happened. I didn’t even get a message back with, “We don’t handle that side, call your bus barn…” No reply at all. Due to that, my daughter missed her bus this morning. It’s been raining pretty hard for the last hour, so I kept her inside until I needed to send her. Then, despite the rain, the bus was five minutes earlier than usual. So, IF you get all the right routes for your kids and it updates often enough, it works great. Don’t expect responses from customer service though. ### 3/5 — Not bad *2022-04-23, version 2.1.4338* Not great, but they fixed the bus location not showing up at all. It’s usually helpful now. When it’s not it’s because of the particular patterns of the busses, not the app. The app feels old. A simple facelift would make it more of a delight. I also think they could show more info about the busses, and maybe I show both the scheduled and the estimated arrival time (as the estimate tends to wind around rather much). But overall it’s pretty useful. ### 3/5 — Need notifications *2021-10-21, version 2.1.4306* I like the app, it wish there were notifications. My kids bus has changed a few times this year & there is never any notification to let me know the time has changed. It would be very helpful to have a notification when there is a change made. ### 2/5 — Not always helpful/bus not running *2024-03-08* Sometimes this app works and sometimes it just doesn’t-I’ve had it glitch out and drop the app while I’m using it, it doesn’t always show where the bus is. The only thing it seems to keep good track of is the times for the bus-would love an app for the bus that’s more reliable if I’m suppose to be able to keep track of my children. This year the bus locations are all over the place-I’m suppose to pick my daughter up off the bus around 3:50p or 1:50p and it says the bus isn’t even close to our location! I don’t understand that this app is being used, would be nice to have something that actually works! Also this year the bus isn’t consistent with when it shows up, it’s either early or late! ### 2/5 — Not always helpful *2024-02-22* Sometimes this app works and sometimes it just doesn’t-I’ve had it glitch out and drop the app while I’m using it, it doesn’t always show where the bus is. The only thing it seems to keep good track of is the times for the bus-would love an app for the bus that’s more reliable if I’m suppose to be able to keep track of my children. This year the bus locations are all over the place-I’m suppose to pick my daughter up off the bus around 3:50p or 1:50p and it says the bus isn’t even close to our location! I don’t understand that this app is being used, would be nice to have something that actually works! Also this year the bus isn’t consistent with when it shows up, it’s either early or late! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*