# Treasure Bay Casino — user reviews

> 33 indexed App Store user reviews of Treasure Bay Casino by Treasure Bay LLC, rated 4.86/5 from 575 ratings.

- Source: https://appshunter.io/ios/app/treasure-bay-casino/id1350715535/reviews
- App overview in markdown: https://appshunter.io/ios/app/treasure-bay-casino/id1350715535.md
- Rating breakdown: 5★ 477 · 4★ 29 · 3★ 9 · 2★ 2 · 1★ 6

## What do users think of Treasure Bay Casino?

Overall sentiment: negative

**Pros**

- 👍 Easy to use app
- 👍 Convenient rewards and offers
- 👍 Great management and security
- 👍 Nice dealers and friendly people
- 👍 Slots pay well
- 👍 Good food and buffet
- 👍 Local favorite casino
- 👍 Clean and well-maintained property
- 👍 Exciting gaming experience

**Cons**

- 🐛 App does not open
- 🐛 App crashes after login
- 🐛 Network error on app
- 🐛 App fails to load
- 🐛 Inability to see comps and free rooms
- 🐛 Long wait times for buffet
- 🐛 Poor service at The Blu
- 🐛 Feeling watched by staff

**Commonly reported bugs**

- App crashes
- App does not open
- Network error
- App fails to load
- App stopped working

**Most requested features**

- Allow online hotel booking
- Update app to show comps and free rooms
- Fix app so it opens and works

## Newest reviews (10 of 33)

### 2/5 — Comps

*2026-06-02, version 2.4.2*

Why can u not see if u have free rooms and such? What your comps for the month are??

### 3/5 — Crab Buffet

*2025-02-19, version 2.0*

Crab buffet wasn’t exactly what we expected. This was a first time for us. We have relatives that make a special trip for the Crab Buffet. I was disappointed with the all you can eat crab section. It was only snow crab, no blue point, we saw the posting about dungeons crabs. Crawfish were small but ok at best. The lady seating us did not explain about the second part of the buffet (past the boiling section). Food tasted ok if you like Greek cooking. Was not like the other batch buffet’s around. This is a smaller Casino and Buffet. Very crowed but the lines moved reasonably fast for the group.

### 2/5 — If you like being watched

*2024-07-11, version 2.0*

Always a strong feeling of being watched and followed around by the staff at this Casino. Almost like they monitor what your winning for what reason who knows?
           More often than not I’ve noticed as soon as I get up from a slot machine, staff will then come open the machine and record whatever they do on a pad they carry around. What’s that about?
Sketchy at BEST!

### 5/5 — Local gambling at it’s finest

*2023-12-16, version 2.0*

I’m a local resident and really enjoy coming to Treasure Bay and spending my money . I love investing in the local market and I find that the staff is really knowledgeable and friendly . The property is clean and well maintained. I also feel like you have the opportunity to win a jackpot here due to the updated machines and current gaming experience.

### 5/5 — Easy to Navigate

*2023-11-03, version 2.0*

Downloaded the app and love how easy to use.  Very convenient to have my rewards and offers, everything I need, at my fingertips!

### 5/5 — LOVE the app!

*2019-05-09, version 1.0.0*

It’s quick and easy to navigate... works well! Simple yet very informative- which is exactly what this girl needs! I use it just about every day. The calendar is convenient and enjoy seeing what promotions are coming up. Highly recommend! Cheers.

### 1/5 — Doesn’t open

*2019-04-01, version 1.0.0*

Says there is a connection error and to retry. It never opens. I uninstalled and reinstalled, looked for updates, nothing worked.

### 1/5 — Not working!

*2019-03-29, version 1.0.0*

Can’t open it!

### 1/5 — App

*2019-03-29, version 1.0.0*

This app used to work great!! But it now says network error and will not load..  Please fix this!!

### 2/5 — App  isn’t working

*2019-03-27, version 1.0.0*

App fails to open, just says connection is bad. I deleted it and redownloaded it same thing. It stopped working. When it did work I loved the app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Hotel

*2025-07-09, version 2.1*

Treasure Bay needs to update the app so players can book hotel stay online.

### 1/5 — The Blu

*2023-12-29, version 2.0*

Everything was just fine over Xmas until it was time to eat I understand and seen it for myself the Buffet was way to crowded with over an hour wait time. So we decided to go up to the Blu on the 9th floor. That was a terrible decision only had one waitress and others besides ourselves was so up set we got seated and that’s the last we ever seen a waitress. I will not go up there again. They should have never opened it if they had a severe shortage of personnel.

### 1/5 — Terrible

*2023-08-23, version 1.2*

It never works so you can’t see anything that you have available to use at the casino

### 1/5 — App does not work

*2023-04-13, version 1.2*

Downloaded App and after logging in on two occasions, it crashed and would not load.  I deleted the app and reinstalled it.  It still would not work.  Very disappointing.   Had to give it at least one star to be able to post a review.  I think it deserves zero.

### 1/5 — Not working

*2023-02-20, version 1.2*

I’ve used this app for years with no problems.  Starting yesterday I can’t get the app to open.  I’ve deleted and reloaded the app several times to no avail.  I’m a local that visits TB a couple times a week and bring lots of guests and visitors in from out of town

### 1/5 — Terrible

*2019-04-25, version 1.0.0*

Doesn’t work

### 1/5 — Use to work

*2019-04-25, version 1.0.0*

This app use to be great. I was able to see my points check comps and promotions but now it doesn’t even open.

### 1/5 — Does not work

*2019-04-24, version 1.0.0*

App took off work months ago and hasn’t come back. Deleted

### 1/5 — Doesn’t work anymore

*2019-04-19, version 1.0.0*

Maybe if enough bad reviews are left they will fix this, been broken for months 
As an out of area visitor it’s nice to be able to keep track of balances

### 1/5 — App fails to open

*2019-04-01, version 1.0.0*

The app always worked properly then all of a sudden it just stopped opening. Ive uninstalled it several
Times and reinstalled it but to no avail it doesn't work. Someone please fix this!!

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome casino

*2026-01-29, version 2.4*

Awesome and friendly people

### 5/5 — Best on the Coast!

*2026-01-28, version 2.4*

We decided to go to Treasure Bay Casino because the locals go there!  It wasn’t 20 minutes before we started hitting and then I hit a jackpot. We will return!

### 5/5 — Fun

*2026-01-27, version 2.4*

Love to
Play

### 5/5 — Service

*2025-12-13, version 2.4*

Fast service

### 5/5 — Awesome table Games slot pay and food

*2025-07-28, version 2.1*

Great management great security very nice dealers

### 5/5 — Loads of Fun

*2025-01-21, version 2.0*

Rooms are great and we always have loads of fun.

### 5/5 — Our Go To

*2024-12-30, version 2.0*

When we are in Biloxi/Ocean Springs we go to Treasure Bay exclusively.  The gaming is always on exciting and the slots pay. The food is aboveboard with a fantastic buffet. We love it. !!!!

### 5/5 — Looses slots on the Gulf coast

*2024-11-08, version 2.0*

I give TB a 100 for the best service and the best slots! The food is awesome and the slots are even better! If you in Biloxi you gotta stop at TB or you missing out!

### 5/5 — Appreciate

*2024-06-23, version 2.0*

The energy of treasure bay great!

### 5/5 — Treasure Bay Casino

*2024-03-09, version 2.0*

Down to earth staff who make you feel right at home.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
