# TreatLife — user reviews

> 144 indexed App Store user reviews of TreatLife by ShenZhen RuiMaiDe Technology Co., Ltd, rated 4.80/5 from 21,934 ratings.

- Source: https://appshunter.io/ios/app/treatlife/id1512336947/reviews
- App overview in markdown: https://appshunter.io/ios/app/treatlife/id1512336947.md
- Rating breakdown: 5★ 18,883 · 4★ 2,281 · 3★ 483 · 2★ 102 · 1★ 185

## What do users think of TreatLife?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Customizable features
- 🚀 Responsive app
- 👍 Reliable performance
- 🚀 Seamless integration with smart devices
- 👍 Affordable pricing

**Cons**

- 🐛 Glitchy and unreliable
- 🔍 Confusing app interface
- 🤔 Limited functionality
- 🔍 Difficult to set up and configure
- 🐛 Connectivity issues
- 🔍 Poor customer support

**Commonly reported bugs**

- Devices randomly going offline
- Inconsistent device status display
- Unexpected device behavior after updates
- Incompatibility with latest iOS versions
- Inability to control multiple devices simultaneously

**Most requested features**

- Add support for iOS 18 widgets
- Improve scheduling and automation options
- Implement group control for devices
- Add dark mode option
- Enhance compatibility with more smart home platforms
- Improve app stability and reliability

## Newest reviews (19 of 144)

### 2/5 — Can’t Login

*2026-03-25, version 1.1.8*

I keep being logged out and when I go to log back in the the login in button is grayed out, even if I choose the forgot password option the button to confirm the account name is grayed out as well. A few months back all the light bulbs stopped working for a week and since then this keeps happening.

### 2/5 — Frequent resets make them too annoying to use

*2025-12-17, version 1.1.8*

Sometimes it will be a month before they start flashing again or the color is off, sometimes a few weeks, sometimes a few days. Often I have to log back in, and then it takes forever to re-add each bulb. Concept is cool, app is bad, and I will never use anything from them again.

### 4/5 — Use Tuya Skill instead of TreatLife skill

*2025-11-27, version 1.1.8*

It’s inconvenient to have to use the app to control all my lightbulbs and smart plugs.  Multiple attempts to install TreatLife skill in Alexa App failed.  I spent more than 3 hours troubleshooting with ChatGPT only to read a review that says to use TUYA skill instead.  It worked immediately.  Disappointed there was no official communication from TreatLife.  It would save their customers time and aggravation.

### 2/5 — Goodbye Alexa :-(

*2025-11-27, version 1.1.8*

This used to work great with Amazon Alexa but somehow after the recent update that Alexa did they obviously didn’t consider contacting 3rd party apps that use Alexa services of software compatibility. I sure hope they get this fixed soon, or else I have a lot of new switches to buy and rewire. #notatreatlife

### 2/5 — Stopped working with Alexa

*2025-11-26, version 1.1.8*

My TreatLife lightbulbs suddenly quit working with Alexa. I’ve tried disabling and re-enabling the skill. I can still turn it on and off with the TreatLife app but it’s not cooperating with Alexa. I had no problem with this until a couple of days ago.

### 1/5 — Doesn’t Work with Alexa

*2025-11-25, version 1.1.8*

Many other people are having the same issue with Alexa connectivity. It worked for a few months and after an update it stopped working with Alexa. Did all the troubleshooting as recommended, and nothing has worked. Get another smart device, or you’ll end up getting frustrated like I am.

### 2/5 — No longer works with Alexa

*2025-11-25, version 1.1.8*

It’s inconvenient to have to use the app to control all my lightbulbs and smart plugs.  Disappointed!!

### 1/5 — Horrible

*2025-11-18, version 1.1.8*

Horrible horrible design interface, more confusing and useless with every update.

### 2/5 — Won’t connect

*2025-10-18, version 1.1.8*

I’ve been using the colored bulbs for a while, Ben ok until about 6 months ago. Always have used my phone to turn off lights. We upgraded our gateway and now they won’t connect at all’ very frustrating.

### 1/5 — Really annoying on connecting wifi

*2025-10-14, version 1.1.8*

It blinks like crazy when it disconnects.  Like it’s gonna give me seizure

### 1/5 — No Longer Works

*2025-10-14, version 1.1.8*

The App will no longer let me sign in. I already had issues with the lights going off line for no reason. That was annoying, but now, I cannot even sign in to fix the issue. I have deleted and re-installed the app several times.  I’ve also disconnected and reconnected my modem. Nothing has worked; the option to log in remains “grayed out”.  I now have to replace all of these lights. So aggravating.

### 1/5 — Barely works with Alexa now…

*2025-10-02, version 1.1.8*

I’ve had these for a couple of years and all of a sudden they’ve stopped working with Alexa 75% of the time 🤬

### 1/5 — Device keep disconnecting automatically

*2025-08-30, version 1.1.8*

For some reason all the bulbs keep on disconnecting from the app. And I have to reconnect again from the app constantly!

### 1/5 — Simply not working anymore

*2025-08-20, version 1.1.8*

This really pisses me off because it worked fine and all of a sudden the app won’t allow me to turn on or off my lamp, change the colors, etc. tried restarting my phone, restarting app, removing the device then re adding it, literally nothing works. So I guess I just have a useless light bulb now.

### 2/5 — Won’t work with Google anymore

*2025-07-25, version 1.1.8*

It was working fine when I first installed the app and the switch. All of a sudden several months ago. I could not use Google voice commands anymore. I have tried multiple times to sync it with Google and it says I am successful but it’s still will not find it anywhere on Google home and it will not accept voice command. I can’t figure out how to get support on this app. There are better apps out there.

### 1/5 — Unreliable

*2025-06-03, version 1.1.8*

Difficult to install and they are not reliable.

### 1/5 — Lights auto-on when power goes out and comes back on

*2025-05-17, version 1.1.7*

Scenario: Power goes out at 1am while the house is asleep. Power turns turns on at 3am and furiously wakes up the entire house from the brightness.

### 2/5 — Old, some things don’t work

*2025-05-06, version 1.1.7*

I’ve been using this app for years and was happy with it. But recently the “Smart” feature to turn on at sunset quit working.

### 2/5 — Update??

*2025-04-29, version 1.1.7*

It’s been a year since this app has been updated, I’ve had some moments when my lights don’t respond to commands. I’d really like to update my lights and the app itself…

## Most critical reviews (10 lowest-rated)

### 1/5 — The UX is horrible - FIX THIS!!!

*2026-08-24, version 1.1.8*

Why can I not set up a simple time range for when I want my lights to turn on at a certain time, then turn off?! The Wake up and Go to Sleep functions are so ridiculous, I don’t freaking care if I want my lights dimmed or not. Just give me the option to tell it when to turn on my lights, then turn off. It’s such a simple concept and yet you missed it. I have to keep shutting off the lights manually. After seeing all the recent reviews, why are you guys not doing anything about this?! I’m a UX designer and I’m shocked at how horrible this is!!!

### 1/5 — Broken app

*2026-06-10, version 1.1.8*

The child lock stopped working and they haven’t fixed it in over a year.

### 1/5 — Not very good

*2026-02-27, version 1.1.8*

Frequently loses connection with Wi-Fi, which means that you open the app in your iPhone and you’re wanting to turn on your string lights in the backyard, but there is no response because it is not connecting to the Wi-Fi. I don’t think I have ever seen any app updates. It’s very frustrating and I don’t recommend buying it. We are going to simply replace the outlet that the string lights are plugged into with this TreatLife utilities, dongle, and replace the outlet with a smart outlet and throw away this TreatLife utilities dongle. We bought it on Amazon. It is our second one. The first one did the same thing. Now this one is doing the same thing. They are not very expensive so I don’t feel terribly bad throwing away the money, but I certainly do not recommend buying them.

### 1/5 — Simply not working anymore

*2026-01-05, version 1.1.8*

This really pisses me off because it worked fine and all of a sudden the app won’t allow me to turn on or off my lamp, change the colors, etc. tried restarting my phone, restarting app, removing the device then re adding it, literally nothing works. So I guess I just have a useless light bulb now.

Update: it continuously disconnects for seemingly no reason

### 1/5 — Broken

*2025-12-15, version 1.1.8*

Since my last iPhone update, TreatLife does not function. Will you be correcting this soon, please!

### 1/5 — All three switches will no longer work with Alexa

*2025-11-26, version 1.1.8*

My switches don’t work with Alexa and the   TreatLife website won’t let me log in.

### 1/5 — Screw this

*2025-11-26, version 1.1.8*

Suddenly doesn’t work with Alexa and your app support stinks

### 1/5 — Big regret

*2025-11-26, version 1.1.8*

I’m super regretful about having lots of treatlife smart devices at my home . It’s Alexa skills never work as expected for more than few days , week or month. Once it disconnect, it’s supper difficult to reconnect. You end up doing factory reset to make it all work again. It’s total start over. It takes all day to start over and set up Alexa routine. It says smart device LOL

### 1/5 — Stopped working

*2025-11-25, version 1.1.8*

Link with Alexa worked for months but recently stopped working. Switch works with treatlife app but stopped working with Alexa. I disabled the skill in Alexa and now I can’t enable it again 
I wanted to reset the treatlife app password thinking that could be the problem. The app doesn’t have a way to change or reset the password

### 1/5 — Will not link to Alexa

*2025-11-25, version 1.1.8*

I have used these bulbs with Alexa for years without any problems. I recently installed an outdoor duplex TreatLife plug which worked great. Yesterday everything quit working with Alexa. I can still control everything with the TreatLife app. I disabled the skill and when I try to re-link the skill Alexa tells me it can’t link and try again later. I was preparing to purchase additional outside plugs to control more lights but will be converting everything away from TreatLife if they can’t get it fixed.

## Most praised reviews (10 highest-rated)

### 5/5 — Recent change to Tuya Smart

*2025-11-26, version 1.1.8*

I was having issues linking my TreatLife to Alexa but looks like they changed the linking skill on Alexa it’s called Tuya Smart. Thank me Later

### 5/5 — Love the Easy Setup

*2025-01-08, version 1.1.7*

What can I say,  I bought these for my ease and comfort. I tried the Phillips lights that has the Wiz application. I hated them. It took too long to add and re-add. I kept getting download errors. These TreatLife lights I bought on Amazon was worth the money plus Amazon had an $8 dollar coupon to be added to the regular price which brought the 4 box of lights down to 21.99 which is reasonable considering how much I paid for each Phillips box. Which was $12 for one lightbulb, so I’m pretty satisfied. The ease of adding them to the Alexa application brought me joy. These lights are a 10/10 must buy. Now please be careful ensure that your router is setup on 2.4ghz not 5ghz or they won’t add to the application. My router is set up on 5ghz, but a YouTube video helped me setup a username and password for both 2.4ghz and 5ghz.

### 5/5 — Got This App To Set Up My Smart Light Bulbs

*2024-11-30, version 1.1.7*

Setting up my smart light bulbs to this app was very easy to do and it works well!

### 5/5 — No Widgets work in IOS 18

*2024-11-23, version 1.1.7*

I loved this app until they updated it and iOS 18. Now widgets will not work with this app and it makes it very inconvenient to use if they could fix this in an update that would be awesome. If not, I’ll probably end up changing my light switches.

### 5/5 — Widget needed

*2024-11-14, version 1.1.7*

Please make Widget available again for IOS 18.0

### 5/5 — Some glitches noticed in past two weeks

*2024-05-14, version 1.1.7*

LOVE THIS APP.
Problem is on a Saturday recently the app didn’t work all items were offline. So I reset router and internet to see if that worked. It did for that day then the next day or so it seemed to be offline one or two items and today it was a handful again while I was away from home. When I got home I was going to retrain as the instructions requested but when I opened the app in front of the first device I was going to reset ALL items changed from offline to online as the app opened. I asked my wife to check her app as she was not home and it showed all offline. :0/ 
As I told her 80% of the time we are home using the app so not a real big deal but she wanted to turn on some lights since we were both away from the house…

Oh well I figure this will be a glitch that is discovered and fixed. 

Thank you!

### 5/5 — I like it

*2023-10-27, version 1.1.7*

Pretty cool app and good devices. Had them for a year and a half and so far so good!

### 5/5 — Solid…comes as advertised

*2023-10-20, version 1.1.7*

Easy installation and reliable

### 5/5 — Nice but

*2023-09-13, version 1.1.7*

When are we getting some widgets tho?

### 5/5 — Education of Smart Devices the hard way

*2023-07-20, version 1.1.7*

My family purchased an older home that had been partially been renovated. It had old style standard switches, plugs, etc. Well by sheer accident my wife purchased the first 4PK of single pole switches. Curiosity got the best of me and the first couple of switches installed took me a lot longer than expected but after those were installed and programmed the process became much faster and smoother. That’s was 2 years or better and today we have almost 70 percent of upstairs and downstairs interior and exterior light switches changed to Treat Life smart switches and have multiple outlets in numerous rooms as well. We’ve also changed our HVAC controller to a smart controller pad. All of our exterior lights Front, Back and left and right aside motion lights are all Treat Life switches with Scheduled on/off programs setup. I wish Treat Life would send me some products to use in the house, mostly for our upcoming tv/movie room and new bathroom we are about to be starting ourselves, which we’ve been doing continuous renovations ourselves and downstairs will have all the Treat Life products that’s Available for needed applications. NOT A SINGLE ISSUE OR PRODUCT MALFUNCTION AT ALL. Love it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
