# TreeRing Yearbooks — user reviews > 68 indexed App Store user reviews of TreeRing Yearbooks by TreeRing Corporation, rated 4.68/5 from 908 ratings. - Source: https://appshunter.io/ios/app/treering-yearbooks/id683047535/reviews - App overview in markdown: https://appshunter.io/ios/app/treering-yearbooks/id683047535.md - Rating breakdown: 5★ 750 · 4★ 94 · 3★ 21 · 2★ 7 · 1★ 30 ## What do users think of TreeRing Yearbooks? Overall sentiment: negative **Pros** - 🚀 Excellent app for uploading photos - 👍 Convenient way to customize yearbook pages - 🌳 Environmentally-friendly (plants a tree per book) **Cons** - 🐛 Frequent crashes and glitches - 🔍 Limited functionality on mobile app - 💻 Difficult to use on mobile devices - 🛒 Issues with payments and order fulfillment - 🤖 Unreliable customer support **Commonly reported bugs** - Login and account issues - Uploading and syncing problems - Compatibility issues with certain devices and platforms **Most requested features** - Improved mobile app with full editing capabilities - Integration with popular photo storage services - Bulk photo upload and management options - Better organization and search tools for photos ## Newest reviews (13 of 68) ### 1/5 — Crappiest app ever *2021-11-08, version 5.18.249* Hated that my school chose this. Ut took me 1 hr and still cannot add a baby photo. Broken all over 🤢🤮 ### 1/5 — Can’t Use on Phone *2021-08-31* Had my staff try to work on their pages on their phone but the app does not allow us to see the entire page so we can’t click the “edit” button. So it’s been useless. Need to go find 25 laptops now. ### 2/5 — No good *2021-04-06* The app is not good while trying to make custom pages, it only allows you to put 12 pics max whic doesn’t even fill up pages?!? The computer will allow much more but still can have some improvements there too-but it is a lot better than the app. Don’t bother downloading app...go straight to computer to avoid headaches. ### 3/5 — It’s okay... *2020-10-04* I mean the fact that I can’t see preview my pages here is a bit of a downer, as I can’t really access the edit section of the yearbook and the pages are a bit blown up. Uploading photos is easier though, I’ll say that. But just accessing the editing program is what needs to be worked on. **Developer response:** Thanks for the feedback! Unfortunately the tiny screens on mobile really limit us on ouor ability to provide a robust editor like we can on desktop, but we're constantly improving. Stay tuned for more features! ### 2/5 — App is blah, but website is amazing with a laptop *2020-07-05* The App seems very limited in its editing capabilities and extremely glitchy. You can’t load more than 4 pics to a page on the app and you can’t customize anything with the app... no stickers, backgrounds, cool text. However, if you use a laptop and go online, it’s amazing!!! Love TreeRing yearbook vía that website! It’s like digits scrapbooking! Don’t love your app at all, sorry!... it’s not good for customizing. Separately, you have great customer service. Last school year, I had ordered and paid for customize pages but the book that I received did not have a customized pages. They sent me out a new book directly to my home with my customize pages. Thx! Best yearbook ever! **Developer response:** Thanks for the feedback! Not what we love to hear, but it makes us stronger! The tiny screen forces us to have very limited functionality on the mobile app, but we're constantly improving. Stay tuned for more features! ### 1/5 — Won’t load *2020-07-05, version 5.14.241* I’ve been trying to log into my account for 10 minutes now on the app and it is still loading. Ridiculous. ### 1/5 — Terrible customer service *2020-05-06* I ordered my yearbook 2 weeks before my school’s deadline from the app and had added custom pages. My custom pages did not print and the company tried to accuse me of submitting my order past the deadline and offered for me to order yearbooks AGAIN at only a 40% discount. Made ME pay for THEIR mistake. Beyond frustrating. I feel like I got ripped off. Also, the app is terrible for adding custom pages. We are encouraged to use it, but it only allows you to add 4 pics on each page. Apparently more can be added from a computer which I didn’t find out about until after the fact. Super frustrating! If I had another choice for a yearbook company I would gladly switch. **Developer response:** Hello, we were able to research your specific issue. My apologies for the mistake our system made in not including your mobile created pages in your yearbook. We are still researching to see what happened, but in the meantime I wanted to confirm that you did complete your free custom pages in time and personally apologize that they were not included. We pride ourselves as the only yearbook company that allows you to include your student's personal memories for free and are devastated when this doesn't happen. I've updated your support ticket to get your mailing address so that we can re-print and ship a new book for free. Regarding, your second point about 8 pics on your free pages from the mobile app. We completely understand wanting to add more. Unfortunately, the small screen of a phone makes it very difficult for us to provide a good experience creating pages with lots of photos. Thanks for your patience and understanding as we do our best to get millions of pages printed and completed by all of the appropriate deadlines. ### 3/5 — Yearbook *2020-05-05, version 5.14.241* Wish I could’ve had book shipped to my house. ### 1/5 — Never received *2020-04-30, version 5.13.240* Never received my book they should have asked where do you want the yearbook to be delivered to and it never asked so they shipped it to the school I guess and still haven’t received a call or anything saying they have it and he graduated from school last year 2018 /2019 school year. Went to the school and asked for it and still waiting on call from them ### 3/5 — Not What I Thought *2020-01-23* When I saw it I thought it was to edit the yearbook for a school but it turned out to be only customizing pages. I was kinda disappointed, but that’s ok because now I can use it for my custom pages. **Developer response:** Thanks for the feedback! We have plans to add more Chief Editor functionality to the app, but it's pretty complex to be able to create the core pages on a small screen. We'll keep improving though, thx! ### 1/5 — Missing yearbook *2020-01-04, version 5.10.233* Haven’t receive yearbook since 6/4/2019 ### 1/5 — Terrible Everything *2019-06-21* If I could give 0 stars I would. Can’t connect to google photos. Can’t connect to multiple accounts or change connections once they’re made. Uploads get stuck constantly (not an issue with my network). Web version doesn’t support HEIC images. Can’t edit pages on app that were started on web. I mean it’s terrible. It may work for the one mom with 5 photos on her phone - but for anyone with more than 10,000 or who uses google photos for organizing, this is a complete non-starter. I want the last 2 hours of my life back, please. **Developer response:** We're so sorry to hear you didn't have a good experience. We would love to walk through each of your concerns with you, but it's difficult to do via the App Store. We'd love the opportunity to make this right, please feel free to reach out to marketing@treering.com and we can discuss further. ### 2/5 — Not user friendly *2019-06-03* The site is not user friendly! I was not able to edit my sons class. I picked the wrong year and no matter how many time I updated it it would not stay! Try getting an answer from the question site not helpful at all! **Developer response:** Hi dclark, so sorry the app wasn't working properly for you. I think you just called in to our support line and were taken care of. If not, please contact 877-755-8733 or support @treering.com and we'll get your account corrected. We'll also look into the year change issue you reported. Please consider updating your star rating if your issue is corrected. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-06-01, version 5.24* Literally can’t do anything ### 1/5 — I agree with the bad reviews *2026-05-07* I was not able to use the app on my phone or iPad to customize 10 pages. I had to dig up my old laptop, still glitchy on that also, but better. Now I have to order a second book at full price because I missed the deadline due to glitching on the request signature page. They have minimum customer support when you reach out by email. I’m hoping to hear back by tomorrow… ### 1/5 — Just no *2026-02-24, version 5.24* This platform is not user friendly ### 1/5 — The worse! *2024-05-11, version 5.23* This is such a terrible app. Their website isn’t any better. Constantly crashes! ### 1/5 — Fake reviews? *2024-04-18, version 5.22* Theses reviews have to be fake? This app and website is so glitchy I’ve been trying for three days and am working with customer support and can’t even sign in. ### 1/5 — So many bugs *2024-04-16, version 5.22* trying to finish the year book but it freezes all the time and always deletes something that was already saved. ### 1/5 — App is not user friendly *2024-04-04, version 5.22* Uploading pictures with the app was easy. However, the app makes editing and deleting pages and memories extremely difficult. ### 1/5 — yikes *2023-04-23, version 5.19* why have a mobile app if you cant do anything with it lol? the website is good on computer but you cant even view your yearbook from mobile 💀 ### 1/5 — Useless! *2022-04-23, version 5.18.249* I am unable to scroll from side to side so I can click on the edit button. Turning my phone sideways doesn’t help either as it stays in portrait mode. ### 1/5 — Can’t log in *2022-03-21, version 5.18.249* Suddenly cannot log in with google accounts. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2025-12-04* Excellent app for me to upload all my photos. Seriously amazing. Take school photos at home ACH event and creat a folder on the app and upload the photos. So easy when I’m ready to create a page on the website. ### 5/5 — Solves all the problems! *2022-01-06* I’ve been working on the yearbook for 6 years and I’ve come across ALL. THE. PROBLEMS. Trouble collecting pictures from email, Facebook and random texts? SOLVED! With the app, any member of your school can directly upload their pics straight to TreeRing. No more sucking up the memory and hard drive space on your personal computer if hours didn’t trying to download pictures that turn out to be too low resolution. Can’t figure out which pictures have already been used in which sections? SOLVED! TreeRing marks pictures when they’ve been used- which makes having multiple editors so much easier. Don’t want to collect $$, cslcukk look are discounts and issue refunds? SOLVED. TreeRing takes care of all the accounting and you can still sell ads and take advantage of other fundraising options. But, the problem they solved that sold me was this one- Tired of complaints that there aren’t enough pictures of a particular kid? SOVLED. I just love TreeRing’s personal pages- gives every single kid the ability to add as many personal pictures as they want. It’s a great program. Try it. You’ll like it. ### 5/5 — Question I need an answer to!🆘 *2021-10-12, version 5.18.249* HEY I JUST DOWNLOADED THIS APP AND THE ONLY RESON I RATED IT 5 STARS IS CUS YOU GUYS COULD DO A LOT BETTER I KNOW THIS APP CAN BE G-R-E-A-T BUT…..THE SCREEN GOES DARK GREEN -blank- PLEASE HELP FIX THE BUG I NEED THIS APP FOR A BIG PROBLEM/PROJECT!!! THANK YOU SO MUCH IF YOU DO!! 😭🆘😁-Keep Smiling- ### 5/5 — I like the customization options *2020-05-27, version 5.14.241* I wish it was easier to use on multiple platforms because we personally have iPads, Android Tablets, Chromebooks, and Laptops but TreeRing apparently only works seemlessly on Desktops, so we had many set-backs at-first because everything would freeze-up but we eventually figured-out that uploading-photos was easiest on the iOS App but editing-the-pages was easiest via the windows based laptops' Chrome browser, and paying for the pages was via the App again, even though none of our devices allowed us up upgrade to the hardbook version so Im about to call customer service to assist me with that part. Ultimately, it was a fun experience & we learned a ton, so next year will be even easier because we'll be more prepared since we now have more knowledge about how to build our Yearbook pages. Thankfully TreeRing and our School did allow us extra time to customize our own pages way beyond our deadline, so I'm thankful for their flexibility. I think this is probably going to be the coolest Yearbook we have ever had. Mi inly issue is that I don’t like giving access to ALL of my photos on my devices and on my Facebook snd on my various Clouds because I think that part could end-up leading to major security issues for all the users later-on, so hopefully they will find a more secure alternative by next year. Until then, I just recommend unlinking the website access to your photo sources whenever you are finished uploading your shareable pics. I have been impressed with the unique platform though! It has a high customization level for a very reasonable cost. I can hardly wait to feel the final-result of the Yearbook in my hands but I give the experience a 2-thumbs-up so far. ### 5/5 — I love this app! *2020-05-21* I use this app both as a chief editor and a parent. It is a convenient and quick way to upload photos to my account for use in my books. As an editor, I can easily upload into my folders as well as create new ones on the go. Definitely recommend! **Developer response:** Thank you so much! We really appreciate your business! ### 5/5 — A work in progress!! *2020-03-05* I have been working on these two yearbooks since last year and I thought I was finished with one of them finally until I was reading through some guidelines and learned you have made some changes from when I began this so I am having to go back to edit both yearbooks to be approved for printing I got the pages paid for but I still have some work to finish them up, So I’m hoping you don’t send them to print until the deadline you have given April 6. Thank you it has been a wonderful experience. **Developer response:** Thanks for the review. We don't start printing the core book until you set the book to Print Ready. If you have any questions contact us at support@treering.com or 877-755-TREE ### 5/5 — Ease of order *2019-12-01* It was very easy placing my order. Easy to choose my pictures and edit them. Custom pages I love that idea so we can choose some pictures of our child for their own memories. **Developer response:** Thanks for the feedback! So glad you enjoyed the app and using TreeRing! ### 5/5 — Love Tree Ring! *2018-10-03* Great app for yearbooks or any gift books. Super simple navigation and collaboration. Printed end products are stunning and high quality. A winner for schools and anyone. **Developer response:** Thx for the support. We love you too! ### 5/5 — SuperEasy! *2018-09-27* Our school just transitioned from “old school way of doing yearbooks” to TreeRing! I just downloaded the app, set up my account and downloaded several pics within 5 minutes. Extremely intuitive and no issues! Highly recommend! **Developer response:** Thx for the kind words! We're not done making the app even better! ### 5/5 — Yearbooks meet the Internet *2018-09-11* It's about time somebody brought yearbooks into modern times. Letting students design their own custom pages directly from their Instagram feed is genius! My students loved the flexibility of TreeRing and we loved the customer service and print quality. Customer for life! **Developer response:** LOVE!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*