# Trek Ride Club — user reviews > 138 indexed App Store user reviews of Trek Ride Club by Trek Bicycle, rated 4.70/5 from 1,796 ratings. - Source: https://appshunter.io/ios/app/trek-ride-club/id6741499740/reviews - App overview in markdown: https://appshunter.io/ios/app/trek-ride-club/id6741499740.md - Rating breakdown: 5★ 1,556 · 4★ 118 · 3★ 54 · 2★ 28 · 1★ 40 ## What do users think of Trek Ride Club? Overall sentiment: positive **Pros** - 👍 User-friendly app - 🚀 Great integrations with other apps - 💡 Awesome challenges and routes - 🤩 Fantastic app overall **Cons** - 🙅‍♀️ Lack of flexibility in app features - 🚫 Inability to import rides from other platforms - 🤔 Confusing date/time tracking **Commonly reported bugs** - Ride tracking issues - Connectivity problems **Most requested features** - Landscape mode support - Integration with e-bike data - Ability to upload historical ride data ## Newest reviews (14 of 138) ### 3/5 — Needs to Connect to Trek Central *2026-08-25, version 2.15.0* This needs to be able to import from Trek Central. I need to use Trek Central for my E-bike. I can import information from Garmin and Wahoo, but not another Trek app. So, I’ll probably just delete this one and use the Trek Central. I don’t see the point to use two separate Trek apps to record my rides. Plus, none of the Trek apps connect to an Apple Watch. So, I’ll most likely use another app that does. ### 3/5 — It’s fun *2026-08-07, version 2.15.0* I have my Apple Watch but the specific challenges in this app does get me out a spec more often which is good ### 4/5 — Great Ride Tracking *2026-08-04, version 2.15.0* Great way to track rides, and keep track of how much I commute. Love the challenges, and glad to see the hiccups in the ride data have been addressed. ### 4/5 — Please Sync with Apple *2026-07-16, version 2.14.2* Like the app, but it’s a major miss not to be able to import/sync with Apple Fitness. The number of Apple Watches vs Garmin/Wahoo devices should come into in consideration. Fear of missing ride tracking because Apple syncing doesn’t exist. ### 2/5 — Why does the app stop while I’m riding? *2026-07-14, version 2.14.2* The app stops recording during the ride. Today I rode 27 miles and got credit for 11. ### 3/5 — Grrrrr! *2026-07-13, version 2.14.2* I have a real love/hate relationship with this ride app. I’m a fairly new user so one 20 mile ride didn’t register (rider error, but didn’t realize it until after my ride). If you hit Finish Ride, you should be done. It seems to be a two-step process to end and save your ride. Caught it right before getting on the interstate in my car today, so it added almost a mile to my ride. My highest speed was 49.6 mph. Ugh! ### 3/5 — Meh *2026-07-13, version 2.14.2* I like that the app auto pauses during recorded rides; I wish all apps did this! Unfortunately, I can’t import from Apple or Strava so I have to set multiple apps for every ride (Apple, Trek Ride Club) and I’m not sure it’s worth the trouble. I like the ride challenges in the app but once I’ve completed them, I’m not sure the app is worth using. ### 4/5 — Supporting America 250 with Shops *2026-07-12, version 2.14.2* Excellent challenge and T shirt selection. ### 3/5 — Glitches *2026-06-28, version 2.14.2* Awesome app, the Trek website to make routes is always out and never working. Cannot build routes on my phone. Needs to be a bigger screen that I have to hotspot it off my phone to iPad. ### 4/5 — Almost perfect!! *2026-06-23, version 2.14.1* I’ve been using this app since it was first available to download and use! I truly do love it. All the updates over the last year have helped tremendously (being able to see past weeks/years stats!) but it desperately needs Apple Fitness integration. Last year, I had way more rides logged in apple fitness (starting a cycling workout is a click of a button on your Apple watch) so I lost out on easy challenges that I technically did complete because the stats were stuck in Apple Fitness. I even have a Garmin Cadence Sensor 2 but it doesn’t integrate with Garmin apps (known issue), it will only connect to my Apple Watch, more stats that I can’t integrate to this app. It’s been over a year since you all said you were working on Apple integration so I hope we are close!! Either way, I will continue to use this app and work on remembering to launch it before I start my Apple workout. ### 5/5 — Great app *2026-05-30, version 2.12.0* The app is awesome and I now use it were ever I ride!! ### 5/5 — Trek Ride Club *2026-05-29, version 2.12.0* Best ride app around and it's free!! Super simple to use and ya gotta love easy ♥️ I have two Trek bicycles and this app beats the heck out of Apple Fitness in my opinion ### 5/5 — Cicleando… ando!! *2026-05-17, version 2.12.0* Sigo rodando con mi Trek Domane AL4. Muy cómoda y se siente súper segura, a 2850 msnm donde vivo no se siente para nada pesada!! ### 5/5 — Inspiration *2026-05-17, version 2.12.0* Sometimes. All the time, I need something to focus on this is a great opportunity for inspiration. Thanks for getting my butt out of the car and onto the saddle! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not Working *2026-07-29* The last few days the app has stopped counting my ride stats for challenges and ride count. I have to leave then rejoin the challenges. Last night after I got home, I had 175 rides. This morning after getting to work and logging my ride, I had 175 rides. This evening when I got home, logging my ride from the office to home, I had 175 rides. But my recent rides were all showing up in my activity. I can’t find a way to submit a ticket, so I’m complaining here until I hear from customer support. ### 1/5 — Just use Strava *2026-07-19, version 2.14.2* Constantly logs me out during my rides and doesn't count them ### 1/5 — Bad technology waste of time *2026-07-10, version 2.14.2* Does not work. I ride 10 miles it records 2miles. Auto paused feature cannot be turned off. I have turned it off repeatedly and it comes back on. Very disappointed. When I encounter products like this it colors my opinion and actions associated with my purchases. ### 1/5 — Coupons given for achieving goals cannot be used *2026-06-28, version 2.14.2* I received a $50 “coupon” for meeting the goal of riding 50 miles in celebration of Trek’s 50 years. That was pretty much a gimme. But when I tried using the coupon, the Trek website cannot accept any method of payment — either a specific card or using Apple Pay — because I was told (through the chat) there is a higher level of security. The initial check for payment passes, but then when the transaction is submitted to the card company, it is rejected. Pretty much defeats the purpose of setting and achieving goals. UPDATE 1: Twice I tried contacting customer care. The first time was outside of their window of operation by 10 minutes. The next day I tried again, but all customer care representatives were out on training. UPDATE 2: Part of the issue was the CC provider denying the charge because they thought it was fraud. A call fixed that. However, the Lizard Skin handlebar tape I selected was causing the website to fail when submitting the transaction. Two of the three products I ordered went through, but the handlebar tape caused the entire order to fail. I tried a different type handlebar tape and the order was placed. ### 1/5 — Coupons given for achieving goals cannot be used *2026-06-23, version 2.14.1* I received a $50 “coupon” for meeting the goal of riding 50 miles in celebration of Trek’s 50 years. That was pretty much a gimme. But when I tried using the coupon, the Trek website cannot accept any method of payment — either a specific card or using Apple Pay — because I was told (through the chat) there is a higher level of security. The initial check for payment passes, but then when the transaction is submitted to the card company, it is rejected. Pretty much defeats the purpose of setting and achieving goals. ### 1/5 — Ride did not save *2026-05-17, version 2.12.0* The app glitched and said there was a problem. I did the entire Dallas Bike ride and NONE OF IT SAVED !!!!!!! This is so upsetting. I had to reinstall the app. After reinstalling the app works now but my 21 mile ride is gone !!! Like it never happened. ### 1/5 — Stick to bikes *2026-04-27, version 2.11.2* Stick to making bikes ### 1/5 — Latest release crashes *2026-04-20, version 2.11.2* Crashes now when I switch over to my music app and come back to it. Screen freezes. Must stop and restart on the road. ### 1/5 — Doesn't stay synced *2026-04-09, version 2.11.1* Really disappointing that it doesn't stay synced to my Wahoo account. I ride a LOT.... none of my outdoor rides have synced in my Rice Club since last September, even after going through all of the troubleshooting steps listed. I love Trek, but I'll stick to USAC races and random Strava challenges. ### 1/5 — Complete challenges but don’t get the prizes *2026-01-09, version 2.10.0* I completed multiple challenges in December, one for a handle bar bag and another for a beanie. These challenges say that once completed you will receive an email within 14 days so you can claim your prize. I receive plenty of emails from Trek Ride Club, including emails saying congratulations on completing the challenge, however they never sent the emails to collect the prizes. It feels like they are just data farming without following through. Nobody seems to have an answer on why either. ## Most praised reviews (10 highest-rated) ### 5/5 — Good… not great! *2026-08-26, version 2.15.0* For a beginner in the cycling world, I’ll take anything. But I had the Cannondale app and for in-ride display, i would hope Trek would review and develop something similar. The only annoying issue is the size of the text when riding. The Cannondale app has three readouts, current speed, distance and move time… all in big bold text. The Trek has this feature, along with a map. Which makes the text very, very small, and you cannot change it. It would be nice to give the user options on the in-ride display! ### 5/5 — Love it! *2026-08-24, version 2.15.0* I wouldn’t even ride my bike if it wasn’t for this app! ### 5/5 — Great App *2026-08-24, version 2.15.0* I love the app and all the challenges to help keep me motivated and riding! Easy to use and support/help is readily available ! 2 thumbs up!! ### 5/5 — Track Your Rides *2026-08-20, version 2.15.0* Excellent app to record your rides, speed time and distance. ### 5/5 — Bike ride *2026-08-09, version 2.15.0* Love the app it’s amazing ### 5/5 — Good App *2026-08-02, version 2.15.0* I like this app to keep track of my rides. ### 5/5 — Great tracking and super easy to use *2026-07-28, version 2.14.2* There are many biking apps but this one is the best. Very easy to use and tracks your ride even when your phone loses power. ### 5/5 — App is disaster *2026-07-27, version 2.14.2* App lost all the data there is no way to bring data back a lot of mile and challenges are going, be honest this app is wast of time newer again……..!!!!!! ### 5/5 — Trek app *2026-07-13, version 2.14.2* Stats are important to me, and the Trek Ride Club app is a tool I use daily to track and monitor my rides - not in it for kudos but strictly for my performance & progress. Anything TREK: THE standard for me ### 5/5 — Best app *2026-06-04, version 2.12.0* I love this app, and I love the challenges that are offered, it’s definitely way better than Strava --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*