# Trend Micro Mobile Security — user reviews > 578 indexed App Store user reviews of Trend Micro Mobile Security by Trend Micro, Incorporated, rated 4.70/5 from 28,489 ratings. - Source: https://appshunter.io/ios/app/trend-micro-mobile-security/id630442428/reviews - App overview in markdown: https://appshunter.io/ios/app/trend-micro-mobile-security/id630442428.md - Rating breakdown: 5★ 23,452 · 4★ 3,424 · 3★ 831 · 2★ 254 · 1★ 528 ## What do users think of Trend Micro Mobile Security? Overall sentiment: positive **Pros** - 🚀 Excellent security protection - 👍 Easy to use and set up - 🔒 Robust privacy and web protection - 🔒 Detects and blocks malicious websites - 💡 Helpful privacy scanner and settings - 🚀 Smooth and unobtrusive performance **Cons** - 🐛 Connectivity issues with VPN - 🐛 Frequent 'things to fix' notifications - 🐛 Renewal process can be confusing - 🐛 Compatibility issues with some apps - 🔋 Can slow down device performance **Commonly reported bugs** - Inability to approve WiFi networks - Notifications that can't be permanently disabled - Intermittent disconnections and reconnections **Most requested features** - Expand social media protection to more platforms - Add camera protection and permission control - Improve subscription management and renewal process ## Newest reviews (14 of 578) ### 4/5 — Email *2026-08-02, version 12.0.1195* I would like to be able to scan my emails for scams and other stuff as well. But it’s a good product overall, it needs to detect more things. ### 3/5 — Cannot link computer subscription *2026-07-26, version 12.0.1195* Already have on computers but cannot get it to link to phone still says expired even though it shouldn’t expire until September ### 4/5 — Good but expensive *2026-07-18, version 12.0.1195* Very happy but a bit pricey. ### 5/5 — Quality *2026-07-17, version 12.0.1195* Thank you. ### 5/5 — Ilusiones *2026-07-12, version 12.0.1192* Hi ### 5/5 — Trent micro on my desktop *2026-07-11, version 12.0.1192* I was having big problems 20 years ago. Attack on my desktop endlessly. In the shop that I went to to have my computer repaired said we use trend micro exclusively. You should try it an idea and that’s what I use and now I use it on my mobile devices my phones. The best. ### 5/5 — M/s *2026-07-02, version 12.0.1192* I think it worth the money, very happy with it! ### 5/5 — Services *2026-06-28, version 12.0.1192* Timely notices, protection, detection and blocking threats. ### 4/5 — App rating *2026-06-18, version 12.0.1170* It’s overall pretty good but I feel like for other people’s safety and security. Of their phones Or anything else you shouldn’t have too pay just to be extra safe. BUT BUT BUT I really do like this app very much. ### 2/5 — Cannot install + shocking customer support *2026-06-12, version 12.0.1170* Trend Micro subscriber since 2008. No service issues until recently, when I renewed my subscription and discovered that I couldn’t re-install the Mobile Security app. The support rep gave me an initial (vague) explanation as to what was causing the issue, but has not bothered to provide a timeline for resolution or to follow up. Again, for the length of time I have subscribed to Trend Micro, the level of customer support has been shocking. ### 4/5 — New Features *2026-06-03, version 12.0.1170* I would give 5 stars but I haven’t had enough time to judge new features. ### 5/5 — iTunes no longer exists *2026-06-01, version 12.0.1170* Please. I have renewed subscription. Does not work on mobile app. Cannot activate renewed subscription. Says only through iTunes. Apple does not have iTunes anymore. Please fix this. I already paid. ### 4/5 — Finding info *2026-05-30, version 12.0.1170* I find it’s sometimes difficult to find all the information when you open the app ### 5/5 — Good protection *2026-05-26, version 12.0.1170* best app for protection against viruses ## Most critical reviews (10 lowest-rated) ### 1/5 — Wenig Möglichkeiten *2026-08-18* Kein Support über den Link in App und Appstore erreichbar! Fehlfunktion: Die aktivierte WLAN-Prüfung baut auch im heimischen Netz einen VPN auf und verhindert somit den Zugriff auf heimische Infrastruktur. In die Liste der zulässigen Netze lässt sich nicht bearbeiten. Also auch nach Neuinstallation etc. nicht. ### 1/5 — Trend Criminals *2026-08-03, version 12.0.1195* These thieves will not allow me to cancel AUTO RENEW. I quit using their product years ago and they keep auto renewing without my permission. ### 1/5 — Not working *2026-07-26, version 12.0.1195* Paid a subscription and unable to use the app. I will be asking apple for a refund ### 1/5 — Coverage *2026-06-29, version 12.0.1192* I’ve had trend on my PC for years and have been told that I could cover two more units with my coverage. I cannot get it to cover my I Phone no matter how hard I try. You people don’t make it easy at all. Very disappointing. ### 1/5 — Trend Micro Security Suite Pro Plus *2026-06-27, version 12.0.1192* Continual Installation Issues on Apple Devices ### 1/5 — Not working *2026-06-26, version 12.0.1192* The app is okay but sometimes it doesn’t want to open. Like right now!!! ### 1/5 — Poor customer service *2026-05-13, version 12.0.1170* The quality of Trend Micro is faltering as is their customer service. ### 1/5 — Impossible to transfer *2026-04-26, version 12.0.1170* Went from pixel to iPhone can’t transfer and won’t let me buy new one ### 1/5 — Fate qualcosa *2026-04-23, version 12.0.1170* Ho pagato ma non ricevuto niente ### 1/5 — Not happy.feel ripped off. Wished I had bought Norton security instead *2026-04-21, version 12.0.1170* Not happy ## Most praised reviews (10 highest-rated) ### 5/5 — Mighty micro *2026-09-02, version 12.0.1205* I have used trend micro mobile security for must be 15 years or more now, i also have the complete package on my laptops too, And it has saved me countless times now it really does give complete piece of mind, and i Highly recommend it! ### 5/5 — :) *2026-08-30, version 12.0.1195* Great App ### 5/5 — Gives a safe feeling *2026-08-20, version 12.0.1195* Good app just downloaded and installed made me very safe thanks trend micro ### 5/5 — Best internet and mobile security in the world *2026-08-19, version 12.0.1195* I have been using Trend Micro across all my devices for both internet and mobile phones over 10 years since 2015 and I can say is the best of all. It block scammers across all your devices and if you are surfing, it alerts you of dangerous websites. The customer services is what I called extraordinary customer service and magic for it makes a great impression on clients. Try it. Don’t take my words for it. ### 5/5 — Review *2026-08-17, version 12.0.1195* Good service all round ### 5/5 — J’ai cette application là sur iPad depuis des années et je l’ai installé sur mon iPhone *2026-08-14, version 12.0.1195* C’est une excellente application que j’ai installé sur mon iPhone depuis deux semaines, et puis qu’il fait un très beau travail, mais malheureusement j’ai déjà un VPN et je peux pas en installer deux, donc il faut que je fasse un choix, mais je trouve ça très pertinent que pour ceux qui n’ont pas de VPN sur leur téléphone, l’utilisation d’un VPN pour être capable de faire en sorte que les les criminels, les pirates ne puissent pas avoir accès ### 5/5 — Very Good *2026-08-09, version 12.0.1195* Very good virus protection ### 5/5 — You can definitely relax ⭐️ *2026-08-04, version 12.0.1195* I have been with this company for many years and have NEVER had to worry about being protected. They are professionals and have allowed us to enjoy our times on line without being fearful. I highly recommend TREND MICRO and am sure that you will too💯 ### 5/5 — Excellent *2026-08-02, version 12.0.1195* Online mobile security: remember to turn VPN when paying OTC or online then turn off. Discipline. ### 5/5 — Trendmicro Security *2026-07-19, version 12.0.1195* Great antivirus and Internet Security program used it for years and never had a problem with the software and my computer has never had a problem would highly recommend it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*