# TRENDnet CloudView — user reviews > 206 indexed App Store user reviews of TRENDnet CloudView by TRENDnet Inc, rated 2.30/5 from 46 ratings. - Source: https://appshunter.io/ios/app/trendnet-cloudview/id553729393/reviews - App overview in markdown: https://appshunter.io/ios/app/trendnet-cloudview/id553729393.md - Rating breakdown: 5★ 4 · 4★ 11 · 3★ 4 · 2★ 2 · 1★ 25 ## What do users think of TRENDnet CloudView? Overall sentiment: negative **Pros** - 📱 Easy remote camera access from anywhere - 🖼️ Clear image quality when working - ⚙️ Simple setup process (when functional) - 🌙 Good night vision capability - 💰 Affordable camera hardware - 🎯 Practical for home monitoring **Cons** - 🐛 Frequent app crashes and freezes - ⌨️ Keyboard input field malfunction during setup - 🔌 Unreliable cloud connectivity - 📉 Poor audio quality and static - ⏱️ Slow connection and high lag - 🚫 Incompatible with newer iOS versions - 😞 Abandoned/discontinued app support - 🔄 Frequent disconnections - 🎬 Missing preset camera positions - 📢 Lack of customer support responsiveness **Commonly reported bugs** - Password change screen keyboard doesn't appear - Input fields become inactive during initial setup - App crashes when selecting camera to view - Cloud service connection failures - Audio not working on iOS devices - App incompatible with iOS 11, 12, 13+ versions - Five-minute viewing time limit imposed - PTZ controls reversed for inverted cameras - Image stretched in landscape mode - Motion detection sending false alerts - Settings button non-functional - App closes when phone locks during monitoring - Notifications not pushing after iOS updates - Login credentials not saving between sessions **Most requested features** - Update app for latest iOS compatibility - Implement preset camera positions - Add motion detection sensitivity controls - Enable background operation to prevent auto-lock - Support multiple camera view on single screen - Add video recording capability - Improve audio quality - Add ability to reorder cameras via drag-and-drop - Implement easy motion alert toggle in app - Fix PTZ control reversal for ceiling-mounted cameras - Add day/night mode toggle - Improve password change field functionality ## Newest reviews (20 of 206) ### 2/5 — Не работает обложное хранилище *2024-03-08, version 2.3.0* Приложение нормальное только я не могу посмотреть камеру. 9 лет все работало, а сейчас не работает. Исправте пожалуйста ### 1/5 — Исправьте *2020-04-14, version 2.3.0* Не изменяется заводской пароль. Не работают поля для ввода ### 1/5 — Логин *2020-04-01, version 2.3.0* Невозможно ввести логин и пароль!!!! Исправьте!!! ### 1/5 — Nao conecta a senha *2020-03-27, version 2.3.0* Não consigo mais colocar a senha para configuração da câmera conforme vem descrito no manual, alguma solução ? ### 1/5 — Not working *2020-03-06, version 2.3.0* Very very bad ### 1/5 — Can’t get it going *2019-12-19, version 2.3.0* App keeps freezing every time I try set it up. It just doesn’t go any further. Very disappointed as I was so excited and saved money for the camera! ### 1/5 — Horrible app ...unprofessional ... *2019-11-19, version 2.3.0* This app is a total waste of time and useless ...would not recommend anybody buy this product ...I bought 6 and they are totally useless ### 1/5 — Nul *2019-11-17, version 2.3.0* Ne fonctionne plus ### 1/5 — Missing keyboard *2019-10-17, version 2.3.0* Every time we try to log in and needed to change the password the keyboard is missing. We tried it on 3 different devices. Still no keyboard. ### 1/5 — С этим приложением Камера не работает *2019-09-25, version 2.3.0* Невозможно ввести свои логин/пароль, и в итоге Камера не работает. Почините это, иначе покупка камеры - деньги на ветер ### 1/5 — Ko *2019-09-11, version 2.3.0* Ne fonctionne pas sous iOS 11 ### 1/5 — Not user friendly at all *2019-09-08, version 2.3.0* Downloaded app, when i come to change user password the app just don’t allow me to type in anything Bad Bad Bad, what a waist of mony purchasing the Trendnet wifi baby cam ### 1/5 — No funciona *2019-08-27, version 2.3.0* Todo ingresa hasta que llega a la parte donde de cambiar el nombre y contraseña y no permite se queda congelada la página ... 😡 ### 1/5 — NO SUPPORT *2019-07-23, version 2.3.0* I just bought these and I’ve fought over 20mins trying to get support on setting it up. The app opens and wants me to create a new password but it won’t let me click on it to do it. This is ridiculous and obviously a huge waste of money. Has TRENDnet just decided to let the app fall through the cracks or do they just not care about customer service?!?!?! What a waste!!! ### 1/5 — It doesn’t work *2019-04-22, version 2.3.0* App is bad ### 1/5 — Camera doesn’t log in *2019-03-29, version 2.3.0* I have been trying to log on my iPhone for months now but the app doesn’t give me the keyboard to change my password in other for me to log in.. The camera has been in the house for 10 months now I can’t use it. ### 4/5 — Bien mais ..... *2019-03-16, version 2.3.0* .... le micro de l’appli ne fonctionne que sur androïd et pas avec l’iPhone ! Et ce n’est pas faute d’avoir testé . Sinon... super pratique pour surveiller aussi la maison et .... les chats ! ### 2/5 — Can’t change password *2019-02-22, version 2.3.0* I had to move to a new home and I tried resetting the camera. I did all the instructions, but when I get to the prompt that I need to change the password, the keyboard doesn’t want to pop up as if it were stuck on that prompt. Can’t set it up anymore! Please fix! ### 1/5 — Basic functionality doesn’t work *2019-02-13, version 2.3.0* The application is very bad. You have to access the camera by logging in through the app and on the first log in it requests that you change the password and user name from the factory setting supplied. But functionality of the app doesn’t work at this stage so it is impossible to change the log in details and proceed to use the camera. Very bad product. I’ll be returning the camera to the store tomorrow. ### 1/5 — Ton *2019-01-31, version 2.3.0* Für iOS 12.1.3 kann man von Handy zu Camera nicht rein sprechen da kommt keine Ton ## Most critical reviews (10 lowest-rated) ### 1/5 — Да хуйто... *2022-11-08, version 2.3.0* Не работает ### 1/5 — DO NOT DOWNLOAD *2022-06-12, version 2.3.0* App should be removes since its been discontinued and the cloudview and storage is no longer active... Instead Trendnet ipview should be used but even still I have been struggling a whole week and have still not been able to get the camera connected for remote viewing. ### 1/5 — Ridiculous *2021-08-04, version 2.3.0* Super outdated app, keep crashing ### 1/5 — Перестала работать *2021-07-25, version 2.3.0* Камерой пользуемся уже почти 5 лет. Где-то год назад перестали корректно работать. Сейчас, когда решила перезагрузить их заново, вообще даже не могу подключить. ### 1/5 — Не вводится логин и пароль, помогите что сделать чтобы работало? *2021-07-07, version 2.3.0* Просьба исправить или помогите разобраться в этом ### 1/5 — Не работает! *2021-03-16, version 2.3.0* Не возможно подключить камеру в приложении. Как можно было такой геморрой придумать?! Верните деньги, бестолочи! ### 1/5 — Aide *2020-10-02, version 2.3.0* Bonjour l’application a un beg je ne peux pas connecter ma caméra lorsqu’il faut mettre le nouveau mot de passe j’appuie dessus mais rien ne se mets je ne peux écrire on me propose pas le clavier rien Merci de m’aider à résoudre le problème ### 1/5 — Stopped working *2020-07-29, version 2.3.0* App stopped working in iOS 13.5 and also doesn't work in iOS 13.6. please fix. I open it and 5 seconds later it closes. ### 1/5 — Absolute piece of rubbish *2020-05-08, version 2.3.0* If you have bought this camera... return it immediately, don’t even try it... it WILL NOT work... you were ripped off...the app looks as though it was developed by a 4 year old... it’s the worst app I have ever come across on my entire life... and if I could I would punch the developers in the face, for trying to sell such rubbish ### 1/5 — App not working *2020-05-01, version 2.3.0* Cant change the login details ## Most praised reviews (10 highest-rated) ### 5/5 — Simple et pratique *2017-04-11, version 2.3.0* Facile a installer et application parfaite pour suivre sa caméra à distance ### 5/5 — Muy buena *2017-01-29, version 2.3.0* Muy buena app. ### 5/5 — Perfect for my needs *2016-04-12, version 2.3.0* I can check on my dog while I am at work. App works reliably and was really easy to set up. ### 5/5 — fine *2016-01-11, version 2.3.0* it is fine.make the camera view clearer. ### 5/5 — Cameras *2016-01-09, version 2.3.0* It works find 👍 ### 5/5 — CCTV for home *2015-12-26, version 2.3.0* User-friendly and easy to use. Good app ;) ### 5/5 — Très bien *2015-12-21, version 2.3.0* Facile d installation et facile d utilisation . ### 5/5 — Recomendable *2015-12-09, version 2.3.0* Es lo mejor para todas las necesidades de seguridad saludos ### 5/5 — I like it a lot. Very few crashes, *2015-07-23, version 2.1.8* Great app for monitoring your camera. Not many crashes, responsive and useful with multiple cameras. Camera quality could always be better with reflective night vision. Otherwise I am satisfied. Five stars for you! ### 5/5 — Super cloud App *2015-06-13, version 2.1.8* Alles funktioniert einwandfrei. Nur zu empfehlen. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*