# TreniPolaris

> Companion app for Trenitalia Intercity Night trains, offering travel info and onboard services. (iPhone/iPad app by ELIOR RISTORAZIONE SPA.)

- Source: https://appshunter.io/ios/app/trenipolaris/id1536385139 (this page in markdown: same URL + `.md`)
- Developer: [ELIOR RISTORAZIONE SPA](https://appshunter.io/developer/1018151824)
- Category: Food & Drink
- Price: Free
- Age rating: 4+
- Requires: iOS 8.0 · 60 MB
- Released: 2020-10-22
- Data updated: 2026-07-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/trenipolaris/id1536385139/reviews.md

## What is TreniPolaris?

È la tua perfetta compagna di viaggio a bordo degli INTERCITY NIGHT di Trenitalia. Polaris app ti dà tutte le informazioni che ti servono per viaggiare senza pensieri in modo facile e intuitivo:
· Fare il check-in del tuo viaggio
· I servizi a bordo treno
· La chat per parlare con un nostro operatore
· Tutte le proposte per la tua colazione
· Il menu del nostro Minibar per le tue pause dolci e salate
· La possibilità di inviare una richiesta d’intervento in caso di necessità al personale Polaris
· Le Infocittà per goderti al meglio la città che ti ospita

## Key features

- Check-in for your journey
- Onboard train services information
- Direct chat with operator
- Breakfast and Minibar menu
- Request intervention from staff
- City guides (Infocittà)

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/trenipolaris/id1536385139/reviews.md

### 1/5 — Non funziona

*2025-08-18, version 1.1.5*

Mai arrivata mail per confermare account, app inutile

### 1/5 — D10 CANE

*2025-08-08, version 1.1.5*

che cristo di app é, ma si può che apro l’app e clicco sul mangiare e non esce nulla, in più su questo vagone é pieno di indiani che corrono, mi mancano altre 12 ore, il fiume ganje é più pulito di sto vagone, l’operatore Khantush é sparito con i miei soldi e dall’app non si riesce ad ordinare, dio bono.

### 2/5 — Looks pretty

*2025-03-21, version 1.1.5*

So this looks nice, but it’s just a menu so why that needs to come in app form I don’t know, especially when you can’t order from it and you’re given a paper menus when you arrive. If this app actually had some level of interaction ( in regards to ordering food )then it would be useful, otherwise it’s just a semi functional digital menu that looks nice but gives nothing else.

### 1/5 — Personale inesistente

*2025-03-17, version 1.1.5*

App inutile , concordo con l’altra recensione. Niente acqua niente cibo niente personale

### 1/5 — Funzionasse

*2024-12-31, version 1.1.5*

Non va nulla, email di registrazione inesistente, consegnano foglio e spariscono nel nulla…

### 1/5 — Menu

*2024-09-17, version 1.1.3*

È passato un anno dal primo commento e non è cambiato nulla. Fatte schifu!!!!!!!

### 1/5 — Inutile

*2024-08-20, version 1.1.3*

Sviluppare un’App che non funziona e dove in teoria dovresti interagire con il personale del treno, ma non ti risponde mai nessuno.
Non istallatela è tempo e gb persi

### 1/5 — Don’t bother downloading or registering

*2024-06-16, version 1.1.3*

By all the hype, this was the app to download to book breakfast options on our Excelsior Intercity Notte. I even registered. 
At best it offered less information than their website, at worse just took you so slow or non existent information. 
I found no way to book the promised breakfast options and didn’t know I was going to receive breakfast until I bumped into the guard/conductor next morning. 
In the end I got a tray of snacks and a choice of coffee and juice. It was ok, but certainly not the travellers choice of menu, time and breakfast in bed. 
Just speak to the guard/conductor - they know what service will be delivered. The App was nothing like the experience offered.

### 1/5 — È uno scherzo?

*2023-09-29, version 1.1.3*

Concordo, siete imbarazzanti, anche io scrivo dal treno, distribuiscono il menu e spariscono del tutto.Andate a lavorare seriamente!

### 1/5 — IMBARAZZANTE

*2023-08-22, version 1.1.3*

Basta solo il titolo. Non c’è altro da aggiungere……e scrivo dal treno, dove sono 2 ore che non riesco a trovare una bottiglia d’acqua ne a contattare nessuno.  Però ti fanno leggere i menu…..  VERGOGNATEVI!

## Frequently asked questions about TreniPolaris

### What is TreniPolaris?

TreniPolaris is a companion app designed for Trenitalia Intercity Night train passengers. It provides essential information and services to make your journey easier and more enjoyable.

### What information can I find on TreniPolaris?

You can find details about checking in for your trip, the services available onboard, breakfast and minibar menus, and city guides for your destination.

### Can I get help through TreniPolaris?

Yes, TreniPolaris offers a chat feature to connect with an operator and allows you to send requests for intervention to the Polaris staff if needed.

### Does TreniPolaris offer food and drink options?

Yes, the app includes information on breakfast proposals and the Minibar menu, featuring both sweet and savory options for your breaks.

### Is TreniPolaris available on all devices?

Based on the data, TreniPolaris is supported on iPhone and iPod devices. It is not specified if it is available for Android or other platforms.

### How often is TreniPolaris updated?

The latest version of TreniPolaris was released on December 20, 2024, indicating active development and updates. The app was first released on October 22, 2020.

### What is the age rating for TreniPolaris?

TreniPolaris has an age rating of 4+, making it suitable for a wide range of users.

### Does TreniPolaris have ads?

No, TreniPolaris does not contain advertisements, as indicated by the 'hasAds' flag being false.

## Version history (last 5 releases)

### 1.1.5 — 2024-12-20

Correzioni bug

### 1.1.3 — 2022-07-01

Aggiornamenti significativi in composizione/organizzazione menu

Significant updates in menu menu organization/composition

### 1.1.2 — 2022-02-08

sezione Minibar – Listino – è stata aggiunta la categoria “CAFFETTERIA” e i relativi prodotti

### 1.1.0 — 2021-09-30

Rilascio con aggiornamento certificati

### 1.0 — 2020-10-22

No release notes.

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## More apps by ELIOR RISTORAZIONE SPA

- [Joyfood](https://appshunter.io/ios/app/joyfood/id1235040895)

All apps by ELIOR RISTORAZIONE SPA: https://appshunter.io/developer/1018151824

## Related topics

[elior ristorazione spa](https://appshunter.io/ios/topics/elior-ristorazione-spa) · [elior](https://appshunter.io/ios/topics/elior)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*