# Trenitalia

> Book train and bus tickets, manage journeys, and plan multi-modal travel. (iPhone/iPad app by Trenitalia S.p.A..)

- Source: https://appshunter.io/ios/app/trenitalia/id331050847 (this page in markdown: same URL + `.md`)
- Developer: [Trenitalia S.p.A.](https://appshunter.io/developer/331050850)
- Category: Travel, Productivity
- Price: Free
- Rating: 3.40/5 from 369 App Store ratings · 232 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 172 MB
- Languages: American English, French (France), German (Germany), Greek, Italian, European Spanish
- Released: 2018-05-17
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/trenitalia/id331050847/reviews.md

## What is Trenitalia?

Travelling is now even simpler with the new Trenitalia App!

Buying tickets, season tickets and carnets, tracking your train's status, and checking timetables and offers are now faster and more intuitive than ever with the new Trenitalia app.
•	Discover the new Home Page with the best travel offers, the “Quick Searches” section to save your most frequent routes, and all the information you need to buy your ticket quickly and easily.
•	Search for trains and routes by entering specific addresses in all Italian cities: from where you are to where you want to go, in a single step and with geolocation you can instantly find trains departing from the nearest station.
•	Choose your preferred payment method: Credit Card, PayPal, Apple Pay, Satispay, Amazon Pay, bank transfer, CartaFRECCIA/X-GO points, Bonuses, or Gift Cards, or register your payment method or PayPal account for one-click checkout!
•	Need to anticipate or delay your journey? Discover the new feature that allows you to change your ticket time (±2 hours) in an instant.
•	Get precise, real-time updates and news about your train.
•	If you're a Trenitalia for Business client, switch between your personal and corporate profiles with a single tap, managing every journey quickly and seamlessly.

Enjoy your journey with the new app!

## Key features

- Book train and bus tickets
- Multi-modal journey planning
- Quick purchase with geolocation
- Multiple payment options
- Manage journeys and check train status
- Switch between personal and business profiles

## Chart rankings

- #142 in Top Free · Travel (US App Store)

## What do users think of Trenitalia?

Overall sentiment: negative

**Pros**

- 🚀 Easy to navigate
- 👍 User-friendly interface
- 🚀 Convenient ticket purchasing
- 💡 Helpful for trip planning

**Cons**

- 🐛 Unreliable app performance
- 🐛 Bugs and glitches
- 🔒 Registration and login issues
- 🔒 Restricted access for non-Italian users
- 🐛 Inaccurate train information
- 🐛 Incorrect ticket dates
- 🐛 Failed transactions
- 🔒 Poor customer support

**Commonly reported bugs**

- Search function not working properly
- Unable to select departure/arrival stations
- Ticket information not syncing correctly
- App crashing or freezing
- Incorrect time zone display

**Most requested features**

- Add support for Apple Wallet
- Improve real-time train status updates
- Expand availability to more countries
- Simplify registration and login process

## Recent user reviews (10 of 232)

All indexed reviews: https://appshunter.io/ios/app/trenitalia/id331050847/reviews.md

### 1/5 — App (and website too, for that matter) are complete garbage

*2026-08-22, version 13.500.0*

App and website will not accept new passwords and will not accept payment for train tickets.

### 1/5 — A pain

*2026-08-12, version 13.500.0*

The app is ok when it works, but periodically and most recently after the last update, it just doesn’t work anymore. Last week, I wanted to buy a monthly ticket, but suddenly I could only buy the weekly one. So I did, because I had to take the train, but after the purchase the app just crashed. I tried reinstalling, but to no avail. And of course, once you purchased a weekly ticket you cannot ask service support to fix the issue and buy the monthly one: after waiting for about 30 minutes at the phone, the obvious answer: we can’t do anything about it. Good job!

UPDATE: I went to the info desk and was told to reset the email. It was a pain and even after doing that, the issue remains. I was also contacted by the developer and told the issue had been fixed, but guess what?  Nope! Not working!

### 1/5 — Useless

*2026-08-07, version 13.500.0*

You can’t even track your train outside Italy. Will stick to Trainline to book my trains

### 1/5 — Fix this please and put the old prices back!

*2026-08-06, version 13.500.0*

You guys raised the prices of trains and your app isn’t even working…

### 1/5 — Garbage for the most part as is the website

*2026-08-02, version 13.500.0*

Garbage for the most part as is the website

### 1/5 — Unusable

*2026-07-22, version 13.400.0*

It charged my card after trying 3 different payment methods, said I already bought a ticket but didn’t give me a confirmation or ticket. But it seems everyone agrees it’s a joke including the train staff. Does Trenitalia seek to be an international laughingstock?

### 1/5 — Schade, dass der Ticketkauf nur bis fünf Minuten vor der Abfahrt möglich ist.

*2026-07-13*

Es ist super, dass man Busfahrkarten vom/zum Flughafen sowie Zugtickets kaufen kann. Allerdings ist das nicht mehr möglich, wenn der Zug in weniger als fünf Minuten abfährt. Dann bleibt nur der Ticketautomat. Bis das Ticket ausgedruckt ist, dauert es eine Weile. Wenn sich zusätzlich noch eine Warteschlange bildet – zum Beispiel in Desenzano, wo es nur einen Automaten gibt – dann viel Spaß beim Warten auf den nächsten Zug.

### 1/5 — Access?

*2026-07-06, version 13.400.0*

It would be a really handy app if they had some of the bugs ironed out like being able to log into your account.

### 1/5 — Cannot purchase tickets

*2026-07-02, version 13.400.0*

App does not fully function like most of the country

### 1/5 — Nate

*2026-06-23, version 13.400.0*

I can't even select s country when making an account, had to go on the website and I can't change the time of my ticket because it keeps saying ticket not found after correctly putting my ticket number and email in the retrieve ticket option.

## Frequently asked questions about Trenitalia

### What can I do with the Trenitalia App?

The Trenitalia App allows you to plan and book tickets for Frecce, Intercity, Regional, EC, and EN trains, as well as Busitalia buses. You can also manage your journeys, check train status, and check in for your travel.

### How can I pay for tickets?

The app offers a wide range of payment methods, including Credit Cards, Paypal, Apple Pay, Satispay, Amazon Pay, and bank transfer. You can also use CartaFRECCIA/X-GO points, Bonuses, Credits, or Gift Cards.

### Does the app help with door-to-door travel?

Yes, the app allows you to plan your journey from your departure address to your arrival address. Where available, it will show travel solutions that combine multiple means of transport for a complete door-to-door experience.

### Can I manage business travel with this app?

Yes, you can simultaneously manage your Business profile alongside your personal one by easily switching between them within the app.

### Is the Trenitalia App free to use?

The app itself is free to download and use for planning and booking. While the app is free, in-app purchases are required to buy tickets and other travel services.

## Version history (last 5 releases)

### 13.500.0 — 2026-07-24

Bug fixing

### 13.400.0 — 2026-06-21

Bug fixing
Purchase of City Sightseeing tours

### 13.000.2 — 2026-06-05

Bug Fixing

### 13.300.1 — 2026-05-29

Bug Fixing

### 13.300.0 — 2026-05-24

Bug Fixing

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## More apps by Trenitalia S.p.A.

- [FRECCIAPlay](https://appshunter.io/ios/app/frecciaplay/id1071216051)
- [Trenitalia France](https://appshunter.io/ios/app/trenitalia-france/id1598158145)

All apps by Trenitalia S.p.A.: https://appshunter.io/developer/331050850

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*