# Tri MyRide — On-demand transit

> On-demand transit service for efficient travel to BART and shopping. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/tri-myride/id1513798851 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.80/5 from 485 App Store ratings · 29 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 135 MB
- Languages: American English, European Spanish
- Released: 2020-06-07
- Data updated: 2026-09-03
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/tri-myride/id1513798851/reviews.md

## What is Tri MyRide?

Tri MyRide –The most efficient way to get to BART!
Tri MyRide is an on-demand ride-sharing service operated by Tri Delta Transit. Use Tri MyRide for safe, efficient, and affordable travel to Antioch or Pittsburg/Bay Point BART as well as popular shopping destinations.  Tri MyRide is convenient and easy to use - simply use the app to select your pick-up and drop-off points and a vehicle will meet you at a nearby corner! 
 
How much does a Tri MyRide cost?
 
$2 flat fare
 
When can I travel?
 
Tri MyRide operates Monday to Friday, 5 am – 9 pm.
 
How long will I wait?
You will always get an accurate estimate of your pick-up ETA before booking.  Once Tri MyRide is on route to pick you up you can track your ride in real-time using the app. 
How many passengers will I share a vehicle with?
The number of passengers varies based on demand. 
 
Love our app? Please rate us! 
Questions? Email us at TriMyRide@eccta.org

## Key features

- On-demand ride-sharing
- Efficient travel to BART
- Affordable fares
- Real-time ride tracking
- Select pick-up/drop-off points
- ETA estimates

## What do users think of Tri MyRide?

Overall sentiment: mixed

**Pros**

- 👍 Convenient for commuting
- 👍 Great driver courtesy
- 👍 Helpful and informative drivers
- 👍 Amazing and kind drivers
- 👍 Affordable pricing
- 👍 Lifesaver during tough times
- 👍 Excellent service
- 👍 Easy to use
- 👍 Safe rides
- 👍 Comfortable rides

**Cons**

- 😞 Frequent unavailability of rides
- 😞 High demand, not enough drivers/buses
- 😞 Long wait times
- 😞 App shows busy/full often
- 😞 Buses drive away before pickup
- 😞 Drivers taking breaks in parking lots
- 😞 Delays and pushbacks
- 😞 Inefficient driver navigation
- 😞 Limited service area
- 😞 Weekend/holiday limitations

**Commonly reported bugs**

- App shows no rides available
- App says 'ride is full, try again'
- Bus drives away when almost there
- App shows bus nearby but it delays
- App navigation leads to inefficient directions
- New update missing estimated time
- Update removed pickup times
- App shows incorrect directions (West/East mixed up)
- App gave survey for cancellation when user didn't cancel

**Most requested features**

- Need more drivers and buses
- Extend service to 7 days a week
- Ability to schedule pickups ahead of time
- More buses needed
- Expand service zone

## Recent user reviews (10 of 29)

All indexed reviews: https://appshunter.io/ios/app/tri-myride/id1513798851/reviews.md

### 3/5 — request

*2026-05-08*

been requesting many time at 12:50pm no rides available just bus ughhhh fix it! and today been requesting for 5 mins straight no ride available

### 1/5 — Don’t bother

*2026-05-01*

There is never options to get a ride. I’ve used the app for a month and always tells me that there are no rides available ever. Don’t download

### 5/5 — Easy Ride

*2026-01-03*

Love this ride, so convenient coming from Antioch Bart, easy to book and comfy ride.

### 3/5 — driver

*2025-09-11*

need more drivers i been trying to get a ride it wasn’t available

### 5/5 — Great Driver

*2025-07-08*

My first time and your # 193  driver was kind and informative . She explained how to get a ride in the future and treated me with courtesy and respect . As a senior over 65 I really appreciated her manners!!!

### 5/5 — Jojo five stars

*2025-04-23*

She was amazing and made sure I was safe getting home just very kind and helpful thank you JOJO!!

### 4/5 — I depend on Tri MyRide

*2025-03-07*

I depend on Tri MyRide to get to and from work most days that I work, and occasionally to get to doctor appointments, or other places I need to go.  I take Tri MyRide to the Pittsburg/Bay Point BART station, and transfer to a regular bus, or take a regular bus to the Pittsburg/Bay Point BART station, and transfer to Tri MyRide. Once, the Tri MyRide was supposed to pick me up and didn’t, and a couple times, it wasn’t going to get me to the BART station in time to catch the bus I needed to take to work, so I took a taxi instead, which was expensive.  I also take a taxi on weekends and holidays, because there is only one Tri MyRide bus running, and it takes too long to come. Susan Bradley

### 2/5 — Ride

*2025-03-04*

This is so annoying keep saying sorry  the tide is full please try again….need to fix it I keep trying every 5 min

### 1/5 — .

*2025-02-26*

was almost there only had 7min till it a ride by the the time i got there it just drove away

### 1/5 — The bus passes through my street and still does not give me a bus available when I try to get one

*2025-02-24*

Its so hard to get ahold of a bus and sometimes I see them passing by around my area, i literally have to try to get ahold of one HOURS before the time i should have to be out of my house and it is still impossible to get one.

## Frequently asked questions about Tri MyRide

### What is Tri MyRide?

Tri MyRide is an on-demand ride-sharing service operated by Tri Delta Transit. It provides safe, efficient, and affordable travel to BART stations (Antioch or Pittsburg/Bay Point) and popular shopping destinations. Users can book rides through the app by selecting their pick-up and drop-off locations.

### How much does a Tri MyRide cost?

A Tri MyRide costs a flat fare of $2 per ride. This makes it an affordable option for commuting to BART or accessing local shopping centers.

### When can I use Tri MyRide?

Tri MyRide operates Monday through Friday, from 5 am to 9 pm. This service is available during typical commuting hours and for evening shopping trips within its service area.

### How do I know when my ride will arrive?

The app provides an accurate estimate of your pick-up ETA before you book your ride. Once your Tri MyRide is en route, you can track its progress in real-time directly within the app.

### Is Tri MyRide available in my area?

Tri MyRide is operated by Tri Delta Transit and specifically serves travel to Antioch or Pittsburg/Bay Point BART stations, as well as popular shopping destinations. For specific service area details, it's best to check within the app or contact TriMyRide@eccta.org.

## Version history (last 5 releases)

### 4.30.0 — 2026-08-30

Performance improvements and bug fixes

### 4.29.0 — 2026-08-02

Performance improvements and bug fixes

### 4.27.1 — 2026-04-29

Performance improvements and bug fixes

### 4.27.0 — 2026-04-21

Performance improvements and bug fixes

### 4.26.12 — 2026-04-09

Performance improvements and bug fixes

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## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

## Related topics

[myride](https://appshunter.io/ios/topics/myride)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*