# TrialKit - eClinical Platform — user reviews

> 5 indexed App Store user reviews of TrialKit by Crucial Data Solutions, Inc., rated 3.80/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/trialkit-eclinical-platform/id907547854/reviews
- App overview in markdown: https://appshunter.io/ios/app/trialkit-eclinical-platform/id907547854.md
- Rating breakdown: 5★ 9 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 3

## Most critical reviews (5 lowest-rated)

### 1/5 — Horrendous app

*2025-08-07*

None of the modules are user friendly. Do not work with this company. No accountability for the trials or its work.

### 1/5 — Used to work from the beginning

*2018-11-11*

The problem with the app now which been happening for 2 weeks now I open the app it keeps closing on me. Please fix the problem or issues with the app. Please and thank you.

**Developer response:** Hello Chocolate Nose, thank you for your feedback it is very much appreciated. Can you please send an email to info@trialkit.com so that one of our tech support reps can contact you? We have hundreds of users and nobody is reporting this issue. It could be device specific and we would like to work with you and get you back up and running. We apologize for any inconvenience and look forward to hearing from you. Thanks!

### 2/5 — User unfriendly UI for participants

*2022-01-19*

I value the studies. But unfortunately this is one of the most user unfriendly apps I have been used. As a participant, I have to enter data eight times a month for 12 months which means I need to login and use the app at least 96 times a year. And I believe most of the users of the app are participants. There are way too many steps needed to get to the form page. Here are some recommendations:
1. Keep login session for 8 days. So we don’t need do the 3 steps login process every time we use it. I am fine to do monthly login. 
2. Show the form to be filled directly for participants if the only role for the logged in user is participant. 

Tried to send this though support on the app without success. 

Thanks

### 5/5 — Revolutionary

*2017-07-23*

TrialKit is giving us the ability to simply design trials with zero computer coding.  The software is easy to navigate and learn.  In addition, using the iPad camera we can scan UPC labels, particpant ID bands as well as record the consent process.  We are estimating that this software and app will save us at least 50% on administrative costs in our new trials.

### 5/5 — Researcher

*2015-08-23*

This app is awesome it will change clinical research the way we know it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*