# Triangle CU Mobile Banking — user reviews > 86 indexed App Store user reviews of Triangle CU Mobile Banking by Triangle Credit Union, rated 4.76/5 from 3,081 ratings. - Source: https://appshunter.io/ios/app/triangle-cu-mobile-banking/id443481246/reviews - App overview in markdown: https://appshunter.io/ios/app/triangle-cu-mobile-banking/id443481246.md - Rating breakdown: 5★ 2,473 · 4★ 242 · 3★ 61 · 2★ 37 · 1★ 51 ## What do users think of Triangle CU Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient mobile banking - 💡 Useful features like mobile check deposit - 👍 Reliable and consistent performance **Cons** - 🐛 Frequent app updates causing downtime - 🐛 Accounting and balance issues - 🔒 Restrictive account access policies - 🐛 Unreliable remote deposit capture **Commonly reported bugs** - App freezing and crashing - Login and Face ID issues - Inconsistent performance across devices **Most requested features** - Ability to transfer directly to mortgage account - Option to change automatic deposit amounts - Improved mobile check deposit experience - Ledger entries for better transaction tracking ## Newest reviews (10 of 86) ### 4/5 — A bit antiquated *2026-07-17, version 2026.4.2.1* I love Triangle but though they just did a big revamp, some of the security/holds are so extreme that it restricts usage. Example when my account needed money I wanted to transfer from Venmo but because I was in the negative the system blocked me. So I gained more fees. Everyone in the bank went over and above to guide me. We figured out a solution but to be blocked to add money seems to be too much. I appreciate the idea of great security but we need to strike a balance. Highly recommend this bank. ### 3/5 — App is constantly breaking *2023-08-20* At least once a week the app will stop working and say this service is unavailable at this time and I have to wait until it’s fixed to use it again ### 3/5 — Remote deposits *2023-01-20, version 2022.6.0.2* Lots of trouble doing remote deposits lately. Too many issues. I believe on your end. Screen rotation requires. Won t take good pictures. Making checks unreadable. All in your end! It worked great before. Now last month at least there are issues!! ### 2/5 — Simple *2021-03-29, version 6.5.5.35* If I deposit so is , also be able to take out and transfer while waiting for ### 1/5 — Not well thought out *2019-05-24, version 5.12.2.20* Several things lacking. To start the acceptance buttons are mostly off the non-scrolling screen. To deposit a chech you have to add information but you are signed-in. The app should automatically add the info. Not designed from a user perspective. ### 2/5 — Not user friendly *2019-05-10, version 5.11.0.19* No option to transfer from external bank directly to mortgage acct. Have to transfer to savings and make note that it's for mortgage and hope it's transferred as noted. Also no option to change automatic deposit amounts from external bank. Need to go to main office in person. Probably fine if all your accounts are Triangle and you live near the main office. ### 1/5 — Mobile Deposit *2019-04-03, version 5.11.0.19* The new requirements for Mobile Deposit make no sense. Entering a novel into the signature line is not user friendly. Why do you need the account number when it is being uploaded through my account in the app? Why do I need to write “For Mobile Deposit to Triangle Credit Union”? Isn’t this that implied by the action of completing a Mobile Deposit in the Triangle Credit Inion app? ### 5/5 — Love this bank *2018-11-27, version 5.10.1.17* To whom it may concern , I do not as of yet hold a lot of money in the bank, just my payroll check. I have been through a lot in the last 6 months and your team of people are great . Whether it’s in the branch or on the phone . The people are great and always so helpful!!! Thank you! Amanda Correia ### 2/5 — Meeeh *2018-10-09, version 5.10.1.17* Doesn’t always work. ### 5/5 — Works great *2018-09-08, version 5.10.1.17* Great app no issues ## Most critical reviews (10 lowest-rated) ### 1/5 — Wouldn’t recommend this bank to the devil *2026-07-17, version 2026.4.2.1* Worst bank ever. ### 1/5 — Multiple Accounts *2026-03-06, version 2025.10.1.1* I can’t access all my memberships from one login. I can’t see my account number when I’m looking at my savings account, it’s only under checking ### 1/5 — Constant updates always down *2025-12-14, version 2025.10.1.1* The app seems to always be doing updates and never works when I want it too. ### 1/5 — Messed up accounting. *2025-10-02, version 2025.7.2.1* I don’t understand your accounting!! I am continuously getting over drafts when I have more than enough monies in my account???? Also, my balances go up and down every day ALL DAY??? I don’t understand what the issue is!! Not a practical way run banking!!! And I have a charge on my card from 9/16 for $34.98 from a ZioDoc and I’ve NEVER authorized this charge and hsve NO IDEA who they are!! No one gets back to me.. FRUSTRATING!!’ ### 1/5 — How can a financial institution be allowed… *2024-01-07, version SLS-2023.10.1.2* To lock you out of your account unless you agree to a new contract that is impossible to read? I don’t know, ask Triangle! They should be reported to the FDIC. They are becoming non user friendly. I am transferring out. ### 1/5 — App update *2022-11-21, version 2022.6.0.2* I just updated my app.. it’s been weird for a while. Not signing in or throwing me out. Well all day I haven’t been able to log in and it won’t do the auto Face ID. I hate this app so much .. and why is there a separate app for the debit cards? I’d rather just use one. It’s be so much more convenient ### 1/5 — Un notified Updates *2022-10-01, version 2022.4.0.2* This app has random system updates which doesn’t allow you to go on the app what’s so ever and transfer money. So far twice once in a breakfast place I needed to transfer money to pay but I couldn’t because it was updating and another for gas. Y’all need to set something to notify the user a hour before or something because this a is such a negative for you guys. ### 1/5 — Check cashing policies *2022-04-26, version 2021.11.0.40* Your check cashing policy should change. When I’m depositing $80,000 into your account I should be able to use what I want not a little bit every other day it’s like you’re taking my money and investing it and then giving it back to me. That is a real estate check which is good from another bank. I am going to change banks because of this I’ve never had this done before at any other bank and I don’t like it now. ### 1/5 — Service fees are incredible *2021-03-15, version 6.5.5.35* I can accept the monthly service fee... But honestly a fee to deposit coins? I was told twice no fees, and twice I’ve had to pay a fee. I was charged a fee to use their coin counter.. Then I was charged a fee to deposit coins as I wasn’t allowed in the bank due to Covid. A 4.95 fee to deposit money..... It’s a friggen bank, what’s next, a fee to walk in the bank? Adding to that, you can only withdraw 300.00 a day max through the ATM.. During Covid I had to walk to the drive up teller, and was nearly hit by a car... poor baking practices... I’m closing my account ### 1/5 — Poor service *2020-12-17, version 6.5.2.34* I tried to deposit a check in the Merrimack branch and the women at the door told me that I needed an appointment to get in the building. Well I’ve been broke and if they don’t let me in the building then they should be responsible for bouncing checks ## Most praised reviews (10 highest-rated) ### 5/5 — Convenient *2026-04-22, version 2026.01.01* Enjoy this app for keeping track of my account ### 5/5 — No longer working *2026-02-25, version 2025.10.1.1* I used to love this app and could deposit all my checks right from my phone. Now it will not take a picture of the backside of the check. I deleted the app and reinstalled and can’t even get the app back on my phone because the phone call to verify my account never comes. ### 5/5 — Changed App Not as Good *2026-01-16, version 2025.10.1.1* Bill Pay view doesn’t have “scheduled” option. No place to adjust view. “App Support” takes you to their website where you can search high and low without finding app support. PLEASE CHANGE IT BACK! iPhone 15 version 23 or something ### 5/5 — Long time *2023-09-13, version 2022.09.2* I’ve been a member of TCU since 2001. I moved to NC in 2017 and I refuse to leave TCU because they have been beyond good to me. I’ve never had a issue with TCU. ### 5/5 — Easy to navigate! *2023-06-19, version 2022.09.2* Great web site! Simple and to the point banking. ### 5/5 — Uan eselente opción *2023-03-30, version 2022.09.2* Práctica ### 5/5 — Triangle Credit Union *2021-10-02, version 2021.6.0.38* Best of best! The service members are all supportive of your concerns ! Also very easy to manage your account! Been with them for 10 years ! Thank you Triangle! ### 5/5 — Damy medrano *2020-05-04, version 6.2.1.29* easy to use and very convenient, saves me time by being able to make my payments from home. ### 5/5 — Long time TCU *2019-09-11, version 6.0.1.25* I’ve been with TCU for many years now. I am still enjoying the ease of operation of their ap. I do a lot of remote deposits now and it’s very easy with 0 failed deposits to date. ### 5/5 — Very user friendly *2019-03-01, version 5.11.0.19* Besides site construction now and then, I never have any issues with this app! Great and quick services that are incredibly easy to navigate! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*