# TRICARE East > TRICARE East app for managing health claims, referrals, and benefits. (iPhone/iPad app by Humana Military.) - Source: https://appshunter.io/ios/app/tricare-east/id981247040 (this page in markdown: same URL + `.md`) - Developer: [Humana Military](https://appshunter.io/developer/981247039) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.30/5 from 7,087 App Store ratings · 214 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 173 MB - Released: 2015-09-26 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/tricare-east/id981247040/reviews.md ## What is TRICARE East? This newly rebranded app will allow you to view the details of your claims, and referral and authorizations including status, provider information, and associated dates. You can also view, print, share, and email your Explanation of Benefits (EOB), and referral letters. In addition, you can grant access (Release of Information), view your eligibility, Primary Care Manager (PCM) information, cat cap, and deductible (where applicable), make payments, view payment history and find network providers. ## Key features - View claims, referrals, and authorizations - Check status and provider information - View, print, share, and email EOBs - Grant access (Release of Information) - View eligibility and PCM information - Find network providers - Make payments and view history ## Chart rankings - #164 in Top Free · Medical (US App Store) ## What do users think of TRICARE East? Overall sentiment: negative **Pros** - 👍 Tracks claims processing - 🚀 App has improved over time - 💡 Alternate login options **Cons** - 🐛 Glitchy and buggy - 🔒 Overly complicated login process - 🤯 Difficult to find and access information **Commonly reported bugs** - Login information not recognized - Password requirements incompatible with app - Search functionality not working as expected **Most requested features** - Face authentication or biometric login - Ability to update profile and contact info - Secure messaging and prescription tracking ## Recent user reviews (10 of 214) All indexed reviews: https://appshunter.io/ios/app/tricare-east/id981247040/reviews.md ### 3/5 — Hard to create an account *2026-08-06, version 3.2.3* So difficult to create an account!! ### 2/5 — Login Issues *2026-07-26, version 3.2.3* The government has had an eternity to figure out a simple login method and refuses to adapt. It takes an eternity to try to login to our accounts. Also, why so many disparate apps??? ### 1/5 — Login inconsistent; limited functionality *2026-07-18, version 3.2.2* Logging in is a nightmare. Other than searching for doctors (search tools are clunky) and seeing old approvals the app has no functionality. Appointment scheduling and messaging are needed, at a minimum. ### 1/5 — No *2026-07-16, version 3.2.2* App doesn’t work ### 1/5 — Login issues *2026-07-15, version 3.2.2* Continually says username password error, yet I use the some one on the website. Unable to login through the app! Do not use!!!! ### 1/5 — Lack of up to date information *2026-06-17, version 3.2.2* This app is a waste of my time. Even when I am notified of new information available to me by email, the app never had the updated information. I am on the phone with Tricare daily to manage my referrals and authorizations. ### 2/5 — Logging in *2026-06-11, version 3.2.2* Login is not user friendly. It takes about 5 or 6 attempts before I can log in. ### 1/5 — Can’t login. *2026-06-10, version 3.2.2* I’ve changed my password twice and the app will just not allow me to login. It’s broken. Very unprofessional. ### 1/5 — Can’t Login, So….. *2026-06-07, version 3.2.2* Click the DS Login button and I get a white screen that still has the blue head/foot bars with the home button. That’s it. It’s been this way since the last update 4 months ago. ### 1/5 — DS LOGON *2026-05-29, version 3.2.2* Using ds logon is a pain since you need to hunt and find which authentication app was used with ds logon. Other then that BIG glitch it would be a good site. If only DS LOGON could be consistent with how to login. But I have like three different DS LOGON to deal with. ## Frequently asked questions about TRICARE East ### What can I do with the TRICARE East app? The app allows you to view details of your claims, referrals, and authorizations, including their status and associated provider information. You can also access and share your Explanation of Benefits (EOB), view your eligibility, and find network providers. ### How do I view my Explanation of Benefits (EOB)? You can view your Explanation of Benefits (EOB) directly within the app. The app also provides options to print, share, or email your EOBs for your convenience. ### Is the TRICARE East app free to use? Yes, the TRICARE East app is available for free. There are no costs associated with downloading or using the app's features. ### Can I manage payments through the app? Yes, the app allows you to make payments and view your payment history. This feature helps you keep track of your financial obligations related to your TRICARE East coverage. ### Who is the target audience for this app? This app is designed for individuals who are covered by TRICARE East health insurance. It is intended to help beneficiaries easily access and manage their healthcare information and benefits. ## Version history (last 5 releases) ### 3.2.4 — 2026-08-17 • Replacement of DS logon with myAuth • Improved navigation through payment screens for a smoother experience ### 3.2.3 — 2026-07-21 • Login screen updates for myAuth awareness • Non-approved claim and referral/auth details have a more robust status description • Style updates • Payment services have been updated ### 3.2.2 — 2026-01-22 • Grant Access (Release of Information) • Bug fixes ### 3.1.9 — 2025-10-23 • A more secure login experience ### 3.1.8 — 2025-08-18 This version includes: • Login experience • New TRICARE East app FAQ document • Prompts to change invalid email addresses • Claims visibility logic To provide feedback or if you have any questions about the app, please email us at hmmobiledevelopers@HumanaMilitary.com. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*