# Trillian — user reviews

> 336 indexed App Store user reviews of Trillian by Cerulean Studios, LLC, rated 4.10/5 from 569 ratings.

- Source: https://appshunter.io/ios/app/trillian/id327603487/reviews
- App overview in markdown: https://appshunter.io/ios/app/trillian/id327603487.md
- Rating breakdown: 5★ 355 · 4★ 97 · 3★ 26 · 2★ 24 · 1★ 67

## Newest reviews (10 of 336)

### 2/5 — FIX KLIPY GIFS

*2026-07-25, version 6.6.83*

You got rid of Tenor gifs and now KLIPY is inaccessible on mobile. Fix this!!!!!

### 3/5 — Good basic chatApp

*2025-07-10*

Great app, there is room for simple improvement but it gets the job done

### 3/5 — Old style but works

*2025-02-28, version 6.6.82*

Great app fot scross devices however would be nice to setup delete messages after 7 days. To avoid backlog of chats coming in after the weekend etc

### 4/5 — almost 5 stars

*2024-04-28, version 6.6.73*

the apps and web version at some point need to be the same. then I'd give it 5 stars

### 4/5 — needs a little work

*2024-04-08*

when an image is uploaded to a chat clicking on it and selecting delete does Nothing. Image still there.
When deleting a conversation history, looks like its deleting but in the end, still there
Consistency between Web and App, wow that needs work

### 4/5 — Almost there

*2024-03-13*

I love this app, it’s great to use to bridge the gap between laptop and phone, but it’s missing key features like sending videos. The call feature also needs a lot of work, half of the time I can’t hear the other person.

### 3/5 — An sich toll,

*2024-02-13*

Aber beim direkten hinsehen fehlt mir in den Einstellungen doch hier und da einiges. In Gruppenchats zum Beispiel hat man immer noch eine breite Kontaktleiste. Das nervt. Auch, dass man das Passwort immer wieder neu eingeben muss. Die premium Version gibts nur noch als Abo, auch so ein Ärgernis.

### 4/5 — Trillian remains top tier for chat.

*2023-07-13*

While many have moved on to the multitude of chat options, Trillian shouldn’t be overlooked. For personal use, it had a lifetime subscription option which is rare in this world. Uptime is near perfect. The ability to keep logs via device or the web depending on if you’re using desktop or mobile, also very key for my use.

Occasionally, there is a notification problem. After fully diagnosing devices, my friend and I just attribute it to being a dropped packet of data or something. Trillian gonna Trill is our joke.

### 2/5 — Hard to navigate

*2023-04-06, version 6.5.89*

Not user friendly at all. You can’t request an invite to your chat. Just need to be updated to the newest chat apps that are out now.

### 2/5 — Sign in

*2023-03-26, version 6.5.89*

Since the last update I have to sign into the app every time. Before, I stayed signed in. And there is no option to use Face ID or to keep me signed in. What happened?

## Most critical reviews (10 lowest-rated)

### 1/5 — horrible,absolutely horrible

*2026-04-26, version 6.6.83*

the app is just bleh like it just doesn’t fit well

### 1/5 — Not customer friendly

*2025-11-20, version 6.6.83*

I find the app clumsy and cumbersome to navigate. Doesn’t save messages and I have it set to never erase at the moment and have zero messages.

### 1/5 — Cannot delete acct

*2025-11-15, version 6.6.83*

Cannot control chat history.  Cannot delete acct

### 1/5 — App is terrible

*2025-07-28, version 6.6.83*

Notifications do not work at all

### 1/5 — Not impressed

*2025-07-08, version 6.6.83*

This app has more holes than Swiss Cheese. Constantly crashing, accent colors won’t stay when set. Notifications randomly switch from set default monitor. Frustrating.

### 1/5 — Can’t use on iPhone

*2025-03-06, version 6.6.82*

It’s been a while that mine crashes whenever there are new messages. It’s useless now! What’s going on?

### 1/5 — By far THE WORST Messaging Platform

*2024-12-24, version 6.6.82*

My company uses this Messaging platform and its horrible. Logs out every few weeks, Doesn’t load anything properly and if you forget your password, to reset is a NIGHTMARE. The worst app for messaging ever. Do Not recommend for Personal OR Business use.

### 1/5 — SCAMS

*2024-09-11, version 6.6.73*

This app is being used to conduct sophisticated scams by people who are impersonating other people online in order to extort money. There seems to be no oversight at all to prevent this from happening. Do not use!!!!

### 1/5 — Mediokre XMPP and useless on watchOS

*2024-03-25*

Well I see that the makers of this would rather invest into their own protocol, but they could also extend XMPP instead with their propritary stuff. Anyway, not offering XEP0363 in 2024 is just a no go in my opinion. It's not okay to silo voice messages onto a random server, leaving both parties in the dark about how long it's gonna be there etc. Also it's of zero help if you see voice messages from other XMPP-clients arrive as links whose, in the case of Opus-files, you cannot even play in Safari, let-alone the Apple Watch. Oh and speaking of the latter, Trillian on watchOS doesn't work without the iPhone nearby, nor is it possible to use the watches keyboard (series 7 and up) to type messages. This way, it's impossible for blind people to type, as they can't scribble for obvious reasons.

### 1/5 — Nothing but glitches

*2023-05-09, version 6.5.92*

They really try pushing the premium account
Chats keep disappearing, these so called “bug fix” updates just keep creating more bugs
Currently cant even copy a sentence without force closing the app and reopening it

## Most praised reviews (10 highest-rated)

### 5/5 — Best IM program by a mile

*2026-05-17, version 6.6.83*

I’ve used Trillian for years and it has always done exactly what I needed to do. I will never use another IM program.

### 5/5 — great!

*2026-05-03, version 6.6.83*

amazing app, works well, and i love the urgent messages!

### 5/5 — Great IM!

*2025-12-02*

This app is a great and easy to use instant messenger, and what is great about it is that it works well with iOS 6! I use an older phone at times for minimal use and its great I need to keep up to date with my chats. This works flawlessly.

### 5/5 — Good messaging app

*2025-06-03, version 6.6.83*

Works well with all kinds of messages (links, pictures, videos) I like it!

### 5/5 — Using it since the 1990s

*2025-05-29, version 6.6.82*

Works wonderfully on all my devices

### 5/5 — Awesome Messenger

*2025-05-21, version 6.6.82*

It’s a Great Messenger. You can also send pictures 😉

### 5/5 — Almost great.

*2024-12-24, version 6.6.82*

Needs message edit and message delete after send.

### 5/5 — Deuce

*2024-09-16*

Good app for jabber olark wish you had services like before

### 5/5 — Great

*2023-12-30, version 6.6.45*

Great app all around

### 5/5 — Perfect for me!

*2023-08-18*

I primarily use the desktop app but sign in with this app also. I work for a payroll software company where everyone is remote. We use Trillian for our internal messaging. Since we can't just "step across the hall" if we need someone, this mobile app allows me to stay connected in case someone needs me when I'm away from my computer. If it was the only version I used, I might need more features. But as it is now - it's perfect for me.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
