# TriNet HR Plus — user reviews > 102 indexed App Store user reviews of TriNet HR Plus by YOURPEOPLE, INC., rated 4.12/5 from 441 ratings. - Source: https://appshunter.io/ios/app/trinet-hr-plus/id1026354905/reviews - App overview in markdown: https://appshunter.io/ios/app/trinet-hr-plus/id1026354905.md - Rating breakdown: 5★ 310 · 4★ 21 · 3★ 13 · 2★ 16 · 1★ 73 ## What do users think of TriNet HR Plus? Overall sentiment: negative **Pros** - 🚀 Easy to navigate - 👍 Convenient for employees - 🚀 Streamlined HR processes - 🚀 Helpful for admins on-the-go - 👍 User-friendly interface - 👍 Efficient time tracking - 👍 Simplified PTO requests **Cons** - 🐛 Compatibility issues with iOS 18 - 🐛 App crashes and freezes - 🐛 Login and loading problems - 🐛 Time entry process is cumbersome - 🐛 Paystub feature not working - 🐛 Photo upload and selection issues - 🐛 Can't stay logged in - 🐛 Signing issues **Commonly reported bugs** - Incompatible with iOS 18 - Freezes on home screen - Paystub feature not working - Photo upload not functioning - Login issues **Most requested features** - Allow typing in hours for time entry - Implement dark mode - Improve time card entry process - Provide better customer support ## Newest reviews (17 of 102) ### 4/5 — Feature broken? *2025-02-21, version 3.24.2* I use the app often for HR stuff while I’m on the go, but the notifications of posts in the People Hub no longer work. This would be a 5 star HR app, if that feature was fixed. ### 2/5 — Cannot clock in. Please update app to iOS 18 *2024-10-01, version 3.23.0* App stuck on loading. Cannot access anything in app ### 1/5 — Mobile App Not Working *2024-09-30, version 3.23.0* Hello, it has been a week since I emailed the support team. The mobile app is not working with IOS 18. It takes much longer to log in via desktop. ### 1/5 — Not loading *2024-09-29, version 3.23.0* It hasn't able to load past for screen while login in ### 1/5 — Cannot log in. *2024-09-29, version 3.23.0* My app will allow me to enter my information but will not finish the log in process. I only get the spinning wheel of death. ### 1/5 — App doesn’t work with new iOS *2024-09-27, version 3.23.0* When you open the app it just freezes and nothing loads. Today was payday and I can’t see how I got paid. Sad. ### 1/5 — Have not worked in a week *2024-09-27, version 3.23.0* My app has not worked in a week. I deleted and added it back it wont load i use this to clock in and going online to do the whole log in process is annoying they request verification every-time making u wither clock-in late please fix this app going online is a inconvenience so now i will not give 5 stars ### 1/5 — App does not work in iOS 18 *2024-09-26, version 3.23.0* Shame my employer uses this company for HR. App doesn’t work and hasn’t had an update in ages. Trinet/Zenefits just don’t care. ### 1/5 — App does not work on iOS 18! *2024-09-24, version 3.23.0* Freezes on Home Screen. Deleting the app and reinstalling does not fix this. ### 1/5 — No good *2024-09-24, version 3.23.0* App will not work ### 1/5 — IOS 18 not compatible *2024-09-24, version 3.23.0* Please reset the app, the IOS 18 is not sync with this app. Thank you ### 1/5 — doesn’t work anymore *2024-09-24, version 3.23.0* ever since i updated to ios18, the app has stopped working ### 1/5 — Ios18 *2024-09-20, version 3.23.0* Ever since I updated to ios18 the mobile app doesn’t work. ### 1/5 — Apps is not working on IOS18! *2024-09-20, version 3.23.0* Apps is not working on IOS18! ### 1/5 — doesn’t work with ios18 iphone update *2024-09-19, version 3.23.0* recently updated my phone and now when i open the app it just shows a loading symbol. i can’t clock in or out of work i have to go on safari and do so through there. so annoying. ### 1/5 — Not IOS 18 Compatible *2024-09-18, version 3.23.0* Can’t use this app on iOS 18. I’m forced to use the mobile web version on my browser. Please FIX THIS!!!!!! ### 1/5 — Doesn’t work on iOS 18 *2024-09-18, version 3.23.0* App needs to be updated. ## Most critical reviews (10 lowest-rated) ### 1/5 — Latest update mess *2025-08-29, version 3.24.2* So, previously wasn’t having any issue with the app until now. It seems that after an update, it’s a much lengthier process to add time off to a staff’s timeclock. Before it could be done on the same “time off” tab but now I have to navigate all the way through all PTO requests, select the specific worker and then add. ### 1/5 — Payroll not deposited *2025-03-07, version 3.24.2* This company is the reason I’m not getting MY MONEY today. Horrible experience and they won’t make up for it. ### 1/5 — Not great *2025-01-26, version 3.24.2* Constantly says “we don’t recognize your device or browser” when using the app and have to send a code. Also can see schedule very well. ### 1/5 — Not usable *2025-01-25, version 3.24.2* Completely unusable. Down all the time and never works when you need it to. If your iOS is too updated it might also stop working. ### 1/5 — Paystub feature doesn’t work *2025-01-17, version 3.24.2* Paystub feature literally just doesn’t work, it always shows there is an error and it’s been this way for months. App is useless. ### 1/5 — App doesn't do much. *2024-11-30, version 3.24.2* Many quirks . On iPhone it can not get past a simple task like uploading a pic to submit a flex benefit. Commuter receipt. After selection of pic you can review the pic but there is no option to proceed. Just 'cancel' or 'manage' which brings you back to step 1. Contact button for HELP does not activate. Basically Trinet wants you to endlessly search user forums or their own outdated data. Good luck. ### 1/5 — Doesn’t work *2024-10-02, version 3.23.0* Their last update to this app was 9months ago. Doesn’t suppose iOS18, can’t use it for work which is a huge inconvenience. ### 1/5 — No longer works *2024-10-02, version 3.23.0* Once I updated the app, it only opens and doesn’t load. I am unable to use the app now. ### 1/5 — Ios18 *2024-10-02, version 3.23.0* Does not work once I updated my phone to iOS18, huge inconvenience ### 1/5 — Won’t Load At All *2024-09-30, version 3.23.0* My app has been frozen for a week and I can’t log in to clock in to my job. Please PLEASE fix this guys this is getting REALLY annoying. ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2025-07-10, version 3.24.2* Love how I can manage and pull up all of my information just with a touch for a few buttons… No more calculating time or wondering how many hours I made on past day. Love it ### 5/5 — Finally it works!!! *2024-10-16, version 3.24.1* They just updated October 2024 and it finally works after months of it not working. Thanks ### 5/5 — New update for iOS 18 *2024-09-26, version 3.23.0* We need an update for the new Apple users since we use this app for clocking in and out at work. Please fix it, it doesn’t load properly Thank you 🙏🏼 ### 5/5 — Complete profile and easy to navigate *2024-03-29, version 3.23.0* The information is all there and it’s easy to tell how to find what you need. It’s a simple structure. ### 5/5 — I love it!! *2023-12-03, version 3.22.0* The ease of navigation and structure are heaven sent, I see no reason why any changes would have to be made to this program. Thank you all for what you do! ### 5/5 — Easy to use *2023-07-04, version 3.19.1* Easy to use ### 5/5 — Easy for Admins & Employees *2023-02-22, version 3.18.6* This app has been such a relief! Our previous provider had terrible functionality for our employees, and it just caused a ton of frustration. The Zenefits all had been a savior for our employees accessing their medical & payroll info on the go! They also love the PTO request functions! ### 5/5 — Zenefits *2023-01-10, version 3.18.6* Easy to enter, amend hours , and prompt service. ### 5/5 — Impressed *2022-11-11* I only downloaded this because i was fed up of using the website. Saw the app only had 1 star but gave it a go and i’ve been impressed. it’s faster than their website and just as efficient. would recommend downloading if your company uses this. **Developer response:** Thank you so much for the positive review. Always happy to hear when we hit the mark. Have a great day! ### 5/5 — Love it *2022-10-13, version 3.18.2* Really useful having the employee directory at my fingertips and being able to look up coworkers and their roles with just a few taps. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*