# Trinity Health MyChart — user reviews > 589 indexed App Store user reviews of Trinity Health MyChart by Trinity Health Corporation, rated 4.48/5 from 11,468 ratings. - Source: https://appshunter.io/ios/app/trinity-health-mychart/id1481614074/reviews - App overview in markdown: https://appshunter.io/ios/app/trinity-health-mychart/id1481614074.md - Rating breakdown: 5★ 7,744 · 4★ 739 · 3★ 421 · 2★ 321 · 1★ 677 ## What do users think of Trinity Health MyChart? Overall sentiment: positive **Pros** - 🚀 Quick access to test results - 💡 Convenient communication with doctors - 👍 Easy to use and navigate - 🚀 Streamlined appointment management - 👍 Comprehensive medical history in one place **Cons** - 🐛 Inconsistent user experience across providers - 🔒 Privacy concerns with shared accounts - 🐛 Difficulty updating personal information - 🐛 Unreliable messaging and notification system - 🐛 Cluttered with too many reminders and questionnaires **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Inconsistent data sync across devices - Issues with online check-in functionality **Most requested features** - Ability to delete unnecessary reminders and notifications - Option to add dependents' charts to a single account - Improved integration with external providers and pharmacies - More customization options for the user interface - Clearer billing information and payment history ## Newest reviews (11 of 589) ### 3/5 — Balances *2026-08-15, version 11.6.4* I want to see all balances I owe ### 3/5 — 😩😩 *2026-08-15, version 11.6.4* Hard to link all accounts ### 2/5 — MyChart *2026-08-12, version 11.6.4* Gives test results directly to me without the physician’s take on it, isn’t my favorite! I use a lot of other apps and they are much more user friendly. Not a fan of MyChart at all and wish I would have never installed it on my phone! ### 3/5 — Billing *2026-08-12, version 11.6.4* I could not pay my hospital bill. It would not take my debit card either with or without spaces between each set of 4 numbers. I’m also finding using my new passcodes very difficult. I must press hard or the number won’t show up and then I get warnings that I only have 3 times more to get it right. Not pleased with this app. ### 3/5 — Appointment Scheduling Issue *2026-08-09, version 11.6.4* I can never, for the life of me, schedule appointments through the app. There’s never a location within 50 miles available to take my appointments. ### 3/5 — Needs to be more customizable to personal view *2026-08-06, version 11.6.4* I struggle to find information and read test results. I find myself lost in window upon window upon window. ### 3/5 — Add additional option *2026-08-05, version 11.6.4* The question asking the “reason for the visit” should have mammogram, routine or annual visit/checkup as an option. Annual visits or checkups don’t always have a disease or condition. ### 4/5 — Test Results *2026-07-28, version 11.6.4* Would be nice if there was an easy way to print from my chart ### 2/5 — Navigation not that easy *2026-07-27, version 11.6.4* Looking for a Dr. is not that easy. Trying to find pre-op instructions I still cannot find. ### 3/5 — Only some charges and procedures appear in app *2026-07-24, version 11.6.4* The app, at first, appears to cover all TH services but doesn’t include after-the-fact surprise charges from TH IHA MEDICAL GROUP (their all caps not mine). The details and billing from this part of TH IHA cannot be done in app. There is more work needed on this app. ### 2/5 — Technical issues within chart *2026-07-16, version 11.6.4* Bad luck maneuvering through the chart. Freezes and stops responding. Must close app and restart. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor transition *2026-08-19, version 11.6.4* Transition from Loyola into larger Trinity System has been a disappointment. ### 1/5 — Only see bills *2026-08-17, version 11.6.4* I was literally guilt tripped into downloading this app to keep track of my daughters records. Every time I log in, all I can access is the bills. Shocker I know! Labs, imaging and medical results are not there, but the bill gets updated every other day along with many text messages telling me to check my updated bill. ### 1/5 — Confused *2026-08-13, version 11.6.4* I can’t seem to find anything I’m looking for on this app or figure out how Toshiba my doctors nurse ### 1/5 — Terrible, sloppy *2026-08-12, version 11.6.4* I keep getting messages about billing. Trinity doesn’t answer when i message them in the app. There are no phone numbers for anything listed when I go to contact information. Clinic directions are terrible. They just show an address and launch a third party app. The third party app is wrong. Put a printable pdf map and instructions written by clinic staff. Navigating facilities and parking areas are terrible. Using incorrect external map applications adds an extra layer of chaos and stress. Lots of room for improvement viewing test results and notes. Back to add. What abysmal design. What abysmal service. I pro actively put in a request for information and receive three THREE auto generated messages about the topic but don’t hear back from anyone for a week. I have trouble reaching an appointment line and can’t schedule in the app, so i sent a message asking how to schedule. The response i receive was is THIS IS NOT A PHYSICIANS OFFICE. CONTACT YOUR PHYSICIAN. All attempts to contact a physician go to a central line that is automated and does not schedule for my appointment. Infuriating all the way down. Has my chart or Trinity ever considered doing an audit of service? Is there an existing toxic and yes man environment? This app and organization creates more obstacles than anything i have ever experienced. I say this as a former administrator. I sure hope i never get sick. I’m dealing with fairly minor league stuff right now and every step of arranging care is painful and incredibly drawn out. ### 1/5 — Nightmare *2026-08-06, version 11.6.4* This app is the literal worst, whoever approved its release should lose their job. None of my test results, medication history or after visit notes migrated over from the legacy app. I am unable to filter on appointment times or select/deselect people off a provider list. Has this organization never heard of beta testing an app before releasing it?! ### 1/5 — Scheduling appointments *2026-07-28, version 11.6.4* I’ve tried to several times to schedule appointments with doctors I’ve been seeing for years! After answering the questionnaire it refers me to someone else. Someone I’ve never seen before! It should allow us to bypass that somehow!! ### 1/5 — Old patient *2026-07-27, version 11.6.4* You have old patients that struggle enough with technology why you keep making it more difficult. It should be so easy. I can’t even use this app anymore. ### 1/5 — Missing information *2026-07-27, version 11.6.4* The transfer from my Loyola to this new system is very disappointing and extremely frustrating. I give this whole system including the App a 0.0 review. ### 1/5 — My Chart *2026-07-17, version 11.6.4* It is difficult for elderly people to navigate. Time after time my password it lost in the system. And whatever the hell is Epic! At times it takes me two days to find the way into MyChart. Sometimes it is hard to find phone numbers that could help. And demand that I change my password. You have a messing problem with this system. I do write down my password, so why do you make me change it over and over again. ### 1/5 — Pharmacy settings *2026-07-16, version 11.6.4* The worst, they cant get it right. ## Most praised reviews (10 highest-rated) ### 5/5 — Lo mejor *2026-07-30, version 11.6.4* Me encanta, toda la información de tus citas , resultados , pagos todo en un sola Aplicación es muy fácil y muy cómodo y sobre todo nos da tranquilidad ### 5/5 — Super user friendly *2026-07-29, version 11.6.4* Very easy to navigate, easy to use and prompt notifications. Very happy with the app! ### 5/5 — It’s Great *2026-07-28, version 11.6.4* Everything is labeled clearly and easy to find. The notifications are consistent while not being annoying. It’s an easy app to navigate. ### 5/5 — ER is still 5 STARS *2026-07-27, version 11.6.4* Seen quickly and after initial exam and details taken, tests were taken. ### 5/5 — Scheduling & prescriptions *2026-07-17, version 11.6.4* Awesome everyone working together ### 5/5 — My chart *2026-07-15, version 11.6.4* A great tool. Very efficient. Save a lot of time. ### 5/5 — Works perfect *2026-07-15, version 11.6.4* It gives update and works perfectly fine ### 5/5 — Very helpful app! *2026-07-14, version 11.6.4* I’m very happy with the Trinity Health my chart app. Very easy to use and navigate. Thanks Mt. Carmel for a good one!! ### 5/5 — Convenience *2026-07-13, version 11.6.4* I can look at my blood work results, order medicine, and ask questions all on this app. ### 5/5 — Well organized *2026-07-11, version 11.6.4* Easy to navigate --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*