# Trinity Metro On-Demand — Easy, affordable, shared rides > On-demand shared ridesharing service for efficient and affordable urban transit. (iPhone/iPad app by Via Transportation, Inc..) - Source: https://appshunter.io/ios/app/trinity-metro-on-demand/id1469882901 (this page in markdown: same URL + `.md`) - Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018) - Category: Travel, Navigation - Price: Free - Rating: 4.80/5 from 1,158 App Store ratings · 47 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 134 MB - Languages: American English, European Spanish - Released: 2019-07-18 - Data updated: 2026-08-12 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/trinity-metro-on-demand/id1469882901/reviews.md ## What is Trinity Metro On? Think of Trinity Metro On-Demand as a whole new way to get around Fort Worth — a ridesharing service that’s smart, easy, affordable, and green. With a few taps, book an on-demand ride in the app and our technology will pair you with other people headed your way. No detours, no delays. How it works: - Book a ride on your phone. - Get picked up on a nearby corner. - Share your ride with others. - Save cash and reduce carbon emissions. What we’re about: SHARED. Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one. AFFORDABLE. Aggregating people into one vehicle brings down prices. Enough said. Eligible users can also pay using pre-tax transit dollars through approved commuter benefit debit cards. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. Questions? Reach out at trinitymetro-support@ridewithvia.com. Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude. ## Key features - Book rides via mobile app - On-demand shared rides - Corner-to-corner pickup - Affordable fares - Reduced carbon emissions - Pre-tax transit payment option ## What do users think of Trinity Metro On? Overall sentiment: mixed **Pros** - 👍 Affordable service - 🚗 Convenient transportation - 👌 Friendly and professional drivers - 🕰️ Timely pickups and drop-offs **Cons** - ⏱️ Unreliable pickup times - 🗺️ GPS issues and inaccurate location tracking - 🚫 Limited service area coverage - 🤖 Unresponsive customer support **Commonly reported bugs** - App crashes and glitches - Issues with purchasing passes and subscriptions **Most requested features** - Expand service area coverage - Improve GPS and location tracking accuracy - Provide better customer support channels - Allow for door-to-door pickups ## Recent user reviews (10 of 47) All indexed reviews: https://appshunter.io/ios/app/trinity-metro-on-demand/id1469882901/reviews.md ### 1/5 — Non functional *2026-05-09, version 4.27.1* App doesn’t work won’t let me log in suddenly. ### 1/5 — Don’t *2026-03-30, version 4.26.10* I’d make it zero stars if I could. There’s no point in this app existing. ### 1/5 — You might as well take a bus. *2026-03-12, version 4.26.10* The wait times for zip zone have skyrocketed since my last review. The past 2 weeks have been 30-50 minute wait times to get picked up. So that’s not counting the commute and if there are other drivers. It’s taking over an hour to get to work and get home. I’ve contacted support and they can’t tell me anything. I can’t afford to fix my car so this is my only affordable option. If I could afford ubers twice a day I would just do that. I’ve been late to work so many times due to zip zone it’s just getting ridiculous. I can order an hour before I have to be to work and STILL be late. They need to fix these wait times asap. Because this isn’t “on demand” anymore. It’s just a bus with fewer seats. ### 2/5 — App is fine, service is not. *2025-12-30* I’ve been using ZipZone services for 2 years now because I’m broke and can’t afford to fix my car. The rides are only $2 so it’s affordable if they support your area. The app is nice and shows you where your driver is in real-time. It’s good it shows you because a solid 50% of the time, the driver is just sitting there for 15-20+ minutes. I get the cost is cheap but having drivers who simply refuse to work is unacceptable. I had one driver take an hour to finally move to get me. He sat in one spot for that whole hour. Support was not helpful either. They can call the drivers but refused to for this specific case. Horrible service. Only use if you have no other options. ### 1/5 — Useless *2025-12-22, version 4.23.2* Don’t make the same mistake I did and “buy” a pass through this site. No idea where it went or how to use it. But I eventually figured out the proper app to buy transit tickets is the GoApp. ### 5/5 — Great service! *2025-12-05, version 4.23.2* Today was my first day utilizing Trinity metro. Both drivers I had today were great! They were on time and very friendly. I am so grateful to have this service available to me. Keep up the good work! ### 3/5 — The GPS system is wack *2025-12-02, version 4.23.2* I waited outside for 5 minutes when it stated the ride is 1 minutes away.. sometimes the vehicle wouldn’t be moving but it’s fine sometimes it’s not the app’s fault. Other than that it’s okay. You just gotta hope, if you’re in a rush, that the on demand is near your area or even present at all. ### 4/5 — Excellent service *2025-10-10, version 4.23.2* The only bad thing i have about this service is that they don’t operate near downtown fort worth, so i can barely use the app. I would have to uber where i need to go because they dont operate everywhere in the Trinity, but when i do it is very cost efficient and useful way of transportation. ### 5/5 — Easy Ride *2025-09-04, version 4.22.2* Malik was very prompt and professional. I was able to get to my destination with no issues. ### 5/5 — wonderful *2025-08-26, version 4.22.2* Even when I’m unable to reach a destination on my own, I can always rely on Trinity Metro On-Demand. It’s a fantastic app and an excellent transportation service. I recommend it to everyone, and I truly consider them like family. ## Frequently asked questions about Trinity Metro On ### What is Trinity Metro On-Demand? Trinity Metro On-Demand is a ridesharing service that provides smart, easy, affordable, and green transportation within Fort Worth. It connects you with other passengers heading in the same direction, optimizing routes for efficiency and cost savings. ### How does the app work? You can book a ride directly through the app on your phone. The technology then pairs you with other riders going your way and picks you up from a nearby corner. You'll then share the ride, making your journey more affordable and sustainable. ### Is this app free to use? The app itself is free to download and use for booking rides. The cost comes from the ride fares, which are made affordable by sharing the vehicle with other passengers. The app also supports payment using pre-tax transit dollars for eligible users. ### What are the benefits of using this service? The service offers several benefits, including affordability due to shared rides, convenience similar to a private ride without detours, and sustainability by reducing the number of vehicles on the road and lowering CO2 emissions. ### What areas does Trinity Metro On-Demand cover? This service is designed for getting around Fort Worth. The app facilitates on-demand rides within the city, connecting users with others heading in similar directions for efficient travel. ## Version history (last 5 releases) ### 4.29.1 — 2026-08-09 Performance improvements and bug fixes ### 4.27.1 — 2026-04-30 Performance improvements and bug fixes ### 4.26.12 — 2026-04-15 Performance improvements and bug fixes ### 4.26.10 — 2026-03-04 Performance improvements and bug fixes ### 4.26.4 — 2026-02-02 Performance improvements and bug fixes ## Apps similar to Trinity Metro On | App | Rating | Price | Category | | --- | --- | --- | --- | | [TripAssist by GroupCollect](https://appshunter.io/ios/app/tripassist-by-groupcollect/id1624517800) | — | Free | Travel | | [BUSKI DRIVER PASSAGEIRO](https://appshunter.io/ios/app/buski-driver-passageiro/id1631003600) | — | Free | Travel | | [UAI Fretes Clientes](https://appshunter.io/ios/app/uai-fretes-clientes/id1629751140) | — | Free | Travel | | [Vem de Carona - Passageiro](https://appshunter.io/ios/app/vem-de-carona-passageiro/id1626831160) | — | Free | Travel | | [SC Regina Transit](https://appshunter.io/ios/app/sc-regina-transit/id1632350620) | — | Free | Travel | | [79 Táxi - Passageiro](https://appshunter.io/ios/app/79-taxi-passageiro/id1621719300) | — | Free | Travel | ## More apps by Via Transportation, Inc. - [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015) - [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508) - [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687) - [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356) - [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596) - [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394) All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018 ## Related topics [gopass trinity metro](https://appshunter.io/ios/topics/gopass-trinity-metro) · [gulf coast transit district](https://appshunter.io/ios/topics/gulf-coast-transit-district) · [metro on demand app](https://appshunter.io/ios/topics/metro-on-demand-app) · [king county metro transit go](https://appshunter.io/ios/topics/king-county-metro-transit-go) · [metro ride share](https://appshunter.io/ios/topics/metro-ride-share) · [fsu safe ride](https://appshunter.io/ios/topics/fsu-safe-ride) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*