# Trio CC

> Trio CC (iPhone/iPad app by Enghouse Interactive AB.)

- Source: https://appshunter.io/ios/app/trio-cc/id1041945046 (this page in markdown: same URL + `.md`)
- Developer: [Enghouse Interactive AB](https://appshunter.io/developer/592376667)
- Category: Productivity, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 9.0 · 4 MB
- Languages: American English, Danish, Finnish, Norwegian Bokmål, Swedish
- Released: 2015-10-19
- Data updated: 2025-12-28
- User reviews in markdown: https://appshunter.io/ios/app/trio-cc/id1041945046/reviews.md

## What is Trio CC?

During more than 25 years Enghouse Interactive has developed telephony systems that enable our customers to handle any type of external or internal interaction in the most efficient and professional way - independent of the communication channel. In the product suite Trio Enterprise 6.x, Trio CC makes it easy to work as an agent/operator from a smart phone.
 
The agent can login, change roles and status, answer incoming calls, handle call back and manage tasks. The agent can preview the queue of waiting cases and can book the most important case. When searching the company directory the agent can easily transfer calls to other colleagues and queues or make outbound calls based on information in the directory. The agent can also record calls and review these in the history view.  It is possible to see which other agents are logged on and see their working status. 

You will receive login information and manuals from your company.


## Version history (last 5 releases)

### 2.3.9 — 2021-12-10

iOS 15 adaptions

### 2.3.8 — 2021-10-06

Bug fix in referral menu

### 2.3.7 — 2021-06-09

Minor bug fixes.

### 2.3.5 — 2020-05-15

Improved handling of CallMeBack calls.
Can now handle up to 20 roles.

### 2.3.4 — 2020-04-28

The personal queue is now shown as closed when you disconnect the app.
Improved case info presentation in activity view.

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## More apps by Enghouse Interactive AB

- [Vision8020](https://appshunter.io/ios/app/vision8020/id432088148)
- [Trio Referral](https://appshunter.io/ios/app/trio-referral/id592376664)
- [Trio Visit](https://appshunter.io/ios/app/trio-visit/id1397404802)

All apps by Enghouse Interactive AB: https://appshunter.io/developer/592376667

## Related topics

[enghouse interactive ab](https://appshunter.io/ios/topics/enghouse-interactive-ab)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2025-12-28.*