# Trip Planner - NSW & Sydney — user reviews > 97 indexed App Store user reviews of Trip Planner by Jerrycan Co Pty Ltd, rated 2.80/5 from 13 ratings. - Source: https://appshunter.io/ios/app/trip-planner-nsw-and-sydney/id1457145842/reviews - App overview in markdown: https://appshunter.io/ios/app/trip-planner-nsw-and-sydney/id1457145842.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 5 ## Newest reviews (18 of 97) ### 3/5 — Not user friendly *2026-05-06* How hard is it to make this easy to use? Trying to work a sample trip Morisset to Kurri Kurri and back a day in advance. It’s clumsy, there is no easy way to use it - and if you’re in your older years, forget it. ### 1/5 — Better but still clunky *2025-12-12* This app is much improved from the previous version I tried but it still isn’t great. I often have to enter locations in twice before I get the correct one. It would be great if it would remember my home address but it doesn’t. It also doesn’t allow you to restrict routes. I’m not really interested in seeing any other bus route other than the 805 yet it persists in supplying me with a ones that I will just never catch. UPDATE: At times the results are ridiculous. I wanted to go from my place to Glenfield. Trip Planner solutions all involved a bus and two trains. The actual solution was a bus and a train. ### 3/5 — Better but still clunky *2025-12-02, version 2025.5* This app is much improved from the previous version I tried but it still isn’t great. I often have to enter locations in twice before I get the correct one. It would be great if it would remember my home address but it doesn’t. It also doesn’t allow you to restrict routes. I’m not really interested in seeing any other bus route other than the 805 yet it persists in supplying me with a ones that I will just never catch. ### 1/5 — Does not for iPhone screen *2025-12-02* The app does not adjust to the iPhone screen ### 1/5 — Doesn’t use trains and bikes *2025-12-01, version 2025.5* Says it has different transport modes but doesn’t, even with full version ### 1/5 — Subscription model for a public service, What a joke. *2025-11-26, version 2025.5* Poor form ### 2/5 — Could be so much better *2025-11-23* Having just returned from Perth, I’d suggest TfNSW look into licensing or copying TransPerth’s app. It’s free, saves and lists favourite places, memorises journeys and is generally far more user friendly. Why do we have to pay for this app? It’s also clunky compared to Perth’s. ### 1/5 — Mr *2025-10-03, version 2025.5* This new version is absolutely user unfriendly ### 1/5 — Ads ads ads *2025-08-29, version 2025.4* Can’t use it every moment is an ad ### 2/5 — Issues with app *2025-08-22, version 2025.4* I can’t find a way to select the date I want to travel. The departing station keeps changing to my destination so I get no information. So this is actually useless ### 1/5 — Terrible *2025-08-03, version 2024.2* Very badly organised… Very confusing… Bad information, just the worst app I wouldn’t even give it one star ### 1/5 — Trip preference doesn’t work *2025-07-11, version 2025.4* When trains aren’t running and you select buses but it still gives you only train trips to pick from ### 1/5 — Disappointed *2025-05-23* Sadly, the app planner incorrectly calculates train connection times with the result that it gives you false start times from your location and the wrong time for your initial train to catch. Perhaps staff on the trains could be helped to be made aware when a train has arrived at a nearby platform and there are several people travelling from the arriving platform to the about to depart train. Unlikely, but worth mentioning as app times are a perfect world that does not always intersect with the reality on the ground. ### 2/5 — Bombarded by adds *2025-04-05, version 2025.4* Difficult to use this app due to endless pop-up advertisements overriding your search ### 1/5 — Not good at all *2025-03-09, version 2025.4* Why would I pay when I can get this online? It doesn’t even show in my iPhone properly. It cuts off the left corner. ### 1/5 — It’s hard to use and pretty useless *2025-02-21, version 2025.4* The app is hard to use and pretty useless ### 2/5 — New format is terrible *2025-02-13, version 2025.4* Used to be good. New format is clunky, slow and difficult ### 2/5 — Buggy ! *2025-02-01, version 2025.4* I have a difficult time using this app. It’s buggy and not intuitive ## Most critical reviews (10 lowest-rated) ### 1/5 — Gave me the wrong schedule *2026-06-23, version 2026.7* Doesn’t update. Made me miss a train cause it didn’t have the alert. Looked on trip view and it was there… using trip view instead now ### 1/5 — Ln *2026-05-05, version 2026.6* This was great when it was free. This is for public transport, it should be free! ### 1/5 — Can’t get it to search *2026-05-03, version 2026.6* Put in departure point, destination and time. App won’t then actually do the search. ### 1/5 — Rubbish from the very 1st minute *2026-04-19, version 2026.6* I downloaded this app, first thing it asks you is upgrade- for a fee?!?! Then in planner it allows you to enter start location but freezes when you enter destination. No good! ### 1/5 — Worse than Melbourne Public Transport *2026-04-19* Sydney Public Transport is actually worse than Melbourne, if such a thing is possible. And Trip Planner- Transport NSW is truly dreadful. Buses don’t come when they are scheduled; the app times do not correspond with arrival and departures of buses. And the bus drivers have absolutely no clue of what is happening with changes along their route. Simply shocking. ### 1/5 — Horrible app ! *2026-04-08, version 2026.6* Ads overwriting the trip info I’m trying to access. Very frustrating. ### 1/5 — Dodgy! *2026-04-06, version 2026.6* This is not the official transport app. Do not use this app ### 1/5 — Not good *2026-01-28, version 2025.5* Not good ### 1/5 — better elsewhere *2026-01-15, version 2025.5* terrible, ad covers entire app making it unusable ### 1/5 — Disgusting with ads *2025-12-16, version 2025.5* The ads is deadend, no way out ## Most praised reviews (10 highest-rated) ### 5/5 — It's a must if you can round in Sydney on buses *2026-06-05, version 2026.7* It's a great app ### 5/5 — Amazing service *2025-12-24, version 2025.5* Fantastic! ### 5/5 — Disappointed *2024-03-15, version 2023.15* Sadly, the app planner incorrectly calculates train connection times with the result that it gives you false start times from your location and the wrong time for your initial train to catch. Perhaps staff on the trains could be held yo be made aware when a train gas arrived at s nearby platform and there are several people travelling from the arriving platform to that about to depart train. Unlikely, but worth mentioning as app times are a perfect world that does nit always intersect with the reality onnthe ground. ### 5/5 — Easy for high school *2024-01-29* I’m going into high school and it was terrifying thinking about catching trains but with trip planner it’s so easy! There aren’t any ads and honestly I love it! It’s similar to the website, but easier to access. ### 5/5 — Great app! *2023-09-23, version 2023.13* Great app ### 5/5 — Way better *2023-08-03* This is way better than Trip View 🥳 ### 5/5 — Luke Web Smacking Daniel Friel’S Boom Boom Bottom *2023-07-19* William More Smacking Daniel Friel’S Boom Boom Bottom ### 5/5 — Fantastic! Best trip planner! *2023-01-23* Easy to use. Extremely responsive developer who is very open to suggestions. The only transport planner you will need and well worth the paid version to remove any ads. ### 5/5 — Good app *2022-10-18, version 2022.14* Maps are helpful to plan the trips ### 5/5 — Good stuff *2022-09-23* Being able to save trips has been a lifesaver in this app. If not for that, the interface is quite confusing at first (which is unlike Apple). I do also wish that the “departing now” interface was removed and replaced with infinite scrolling like on the TripViewLite app. Other then that I think it’s a nice app. **Developer response:** Thanks very much for the thoughtful review! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*