# TripActions Liquid — user reviews > 20 indexed App Store user reviews of TripActions Liquid by Navan, Inc, rated 4.77/5 from 519 ratings. - Source: https://appshunter.io/ios/app/tripactions-liquid/id1473363553/reviews - App overview in markdown: https://appshunter.io/ios/app/tripactions-liquid/id1473363553.md - Rating breakdown: 5★ 483 · 4★ 6 · 3★ 3 · 2★ 3 · 1★ 24 ## What do users think of TripActions Liquid? Overall sentiment: mixed **Pros** - 🚀 Eliminates manual expense report submission - 👍 Seamless integration with company card - ⚡ Quick and efficient expense tracking - 💳 Automatic transaction categorization - 😊 Significantly easier than previous solutions like Concur **Cons** - 🐛 Severe performance issues and app freezes - 📱 Mobile app significantly less functional than web - 🔐 Authentication problems with Okta and Office 365 - 😤 Unintuitive user interface and workflow - ⚠️ Unreliable submission process with multiple failures - 👔 Manager approval features limited to desktop only - 📊 Transaction counts don't update in real-time - 🚫 Limited file upload capabilities **Commonly reported bugs** - App freezes on mobile and web platforms - PDF upload function not working - Form data clears after tapping Done button - Cannot manually link bank account in app - Login failures with Okta authentication - Login failures with Office 365 - Error when transaction dates don't match receipts - Slow photo selection process (15+ seconds) - Cannot change expense details without saving as draft first **Most requested features** - File upload option in addition to scanning - Manager validation functionality on mobile devices - Email receipt integration - Real-time transaction count updates - In-app support/help option ## Most critical reviews (10 lowest-rated) ### 1/5 — So far away from being really usable *2022-12-22, version 3.9.0* This is at best a version 0.3 So many things don’t work, but fundamentally, no understanding of what an employee and a company need to do expense reporting. So far behind Expensify… One day perhaps. ### 1/5 — Not even close to Espensify *2022-12-13, version 3.9.0* Adding a receipt from email does not work Just too painful to do that on the phone. The web app is even less functional! ### 1/5 — Manager validation only on desktop *2022-12-09* Why as a manager I’m not able to validate the mileage of my teams via the phone. Only able to do via computer ? Make the apps useless for manager point views. ### 1/5 — Terrible performance *2022-12-08, version 3.8.0* Severe issues with performance. App freezes up on mobile and web. Never know if my expenses go through. False positives/false negatives everywhere in the application. Takes multiple attempts to submit every expense. So painful. Disrespectful really; we pay for this! ### 1/5 — Can not manually link bank account in app *2022-11-22, version 3.8.0* The form clears after tapping on “Done”, very frustrating. Waste of time ### 1/5 — Can’t login via Okta *2022-05-03, version 2.22.0* Simply can’t access the app and it’s happening to others apparently. It’s a shame when this involves actual money out of my pocket and I have no alternative. Can’t expense mileage unless it’s on TA Liquid. This is insane. ### 1/5 — Horrible *2022-04-19, version 2.22.0* You can’t activate your card on anything but the app. The app doesn’t work however with my company’s Okta apparently. Support is useless in troubleshooting and can’t provide answers. I’ve never missed using Concur more than after my experience with this. ### 1/5 — Unable to login using office 365 *2022-04-08, version 2.21.1* My company login has stopped working recently. And the worst part is that there isn’t a support option on the app to ask for help. Had a good run with the app for a year, now having issues ### 1/5 — Cannot log in via okta *2022-03-28, version 2.20.1* Got the following error message. Impossible to log in: Sign in failed. The operation couldn't e completed. (Authentication error 1) ### 2/5 — Takes a pHD to upload an expense *2022-06-11, version 2.24.0* The expense upload process on the iPhone mobile app needs significant work. 1. It takes 15 seconds to be able to select a photo. 2. When changing the merchant or type of expense, it is impossible to submit the expense without saving it as a draft and then submitting it after. 3. If importing a charge from a credit card AND uploading a receipt, if they don’t match, it makes it impossible to submit the expense because it throws an error “Sorry you cannot change the transaction date” yet it is impossible to change it back. ## Most praised reviews (10 highest-rated) ### 5/5 — Business Operations Manager *2022-11-08, version 3.7.0* It is so incredibly easy and efficient to use. Better than providing expense reports on a spreadsheet. ### 5/5 — Goodbye Expense Reports *2022-02-12, version 2.19.0* We started using Liquid and it changed my life. I travel for work and having to do expense reports at the end of each trip was terrible. With Liquid I swipe my card and it’s done! ### 5/5 — So easy to use *2022-01-25, version 2.17.0* My company used to have Concur and I hated submitting expenses. Now I have Liquid a physical Liquid card and I never spend more than 30 seconds submitting an expense. I love it. ### 5/5 — Its awesome!! *2020-10-21, version 1.2.1* I have been using this for last few days!! Its best thing TripActions did! ### 5/5 — So easy to use! *2020-06-05, version 1.0.2* I’ve been using it for a few weeks and I’m loving it! ### 5/5 — Game changer *2020-06-05, version 1.0.2* Never have to submit an expense report again? Sign me up! ### 5/5 — Easy to use *2019-12-03, version 1.0* My company is using TripActions Liquid and I really like it so far ### 4/5 — Obvious omission *2022-03-03* Rather unfortunately this doesn’t seem to have a file upload option - only scan. This needs fixing for the app to be fully useful. Should be trivial - can this please be addressed? Edit in response to developer: You only see that if you allow photos access, which I don’t. Should be at a higher level - please fix. **Developer response:** Hi Dastardly & Muttley - Thank you for reaching out. We wanted to bring to your attention that we do have a file upload option. To upload a receipt, navigate to the Transactions tab in the Liquid app. Click the +Add button (on the top right corner), select Scan a receipt, and click on the icon next to the camera button to upload your receipt. Please feel free to reach out to us if you have any additional questions. Thank you! ### 3/5 — Main functions are fine but *2022-08-31* it is not very user friendly, e.g. the numbers of transactions do not update after just submitting a new transaction. ### 3/5 — PDF upload stopped working *2022-08-08, version 3.1.0* I love the seamless way TripActions Liquid is supposed to work with work travel expenses. If everything worked the way it should, it makes filing expenses extremely easy. However, for my past few trips, the PDF upload function will not work. I can browse to the PDF in OneDrive on my phone, but when I select the file nothing happens and the file does not upload. I’ve tried logging out and back in and uninstalling/reinstalling the app with no success. I would appreciate some support in how to fix this. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*