# Tripmasters — user reviews > 198 indexed App Store user reviews of Tripmasters by Tripmasters Inc, rated 4.88/5 from 3,185 ratings. - Source: https://appshunter.io/ios/app/tripmasters/id1178125920/reviews - App overview in markdown: https://appshunter.io/ios/app/tripmasters/id1178125920.md - Rating breakdown: 5★ 2,564 · 4★ 208 · 3★ 10 · 2★ 4 · 1★ 29 ## What do users think of Tripmasters? Overall sentiment: positive **Pros** - 🤩 Great and easy website - 👍 No more searching emails - 🙂 Great - 🤩 Packed with fun and amazing value - 👍 Be your own travel agent - 👍 Great for any kind of travel - 👍 All info - 👍 I love this app! - 👍 Very easy to manage my trip!! - 👍 The best - 👍 Great app - 👍 Great travel app - 👍 Easy to navigate making travel easy - 👍 Fantastic - 👍 Easy to use and super organized - 👍 Great site - 👍 Fun - 👍 Highly Recommended - 👍 Love it! - 👍 The company is great to work with and all your trip is in one app - 👍 Very convenient - 👍 Very helpful - 👍 Great companion app for your Tripmasters journey - 👍 Awesome App! - 👍 The best travel app I've ever used - 👍 Great app for planning vacations - 👍 Happy traveler - 👍 Excellent! - 👍 So helpful and convenient - 👍 Extremely useful app! - 👍 A+ service and app by Tripmasters - Smooth - 👍 Great travel service - 👍 Live Tripmasters! - 👍 Wowwwwww!!! - 👍 Excellent App - 👍 The app gives me peace of mind - 👍 Love how helpful and organized - 👍 Great tool! - 👍 Wonderful app, wonderful service, great value! - 👍 Awesome App! - 👍 Excellent combination of "on our own" and pre-planned - 👍 The best travel app I've ever used **Cons** - 😔 Everything else is great EXCEPT the app 😔 **Commonly reported bugs** - The app keeps timing out **Most requested features** - Please bring back split payments!! ## Newest reviews (17 of 198) ### 5/5 — Love it! *2026-03-26, version 2.1.1* I love that I can purchase everything in one app and at a very reasonable price! Thank you Tripmasters ### 5/5 — Love it *2026-03-24, version 2.1.1* Love it ### 5/5 — Great to use *2026-03-22, version 2.1.1* I’ve traveled several times using Tripmasters. It has helped me not only build incredible vacations save me money as well. My suggestion would be build your itinerary and then review it with one of the awesome customer service representatives. They gave great suggestions. I’ve suggested Tripmasters to several friends who have all had great experiences. ### 5/5 — Great App *2026-03-17, version 2.1.1* Just lovely service, strongly recommend. ### 5/5 — Cool App! *2026-03-14, version 2.1.1* It is nice to be able to have all my travel information at my fingertips digitally in addition to the vouchers I printed! ### 5/5 — Paris and Rome with 4 kids *2026-03-09, version 2.1.1* 10/10 recommend! We traveled from US to Paris and Rome for a fraction of the price. Everything ran smoothly! ### 5/5 — Lives up to its name *2026-02-27, version 2.1.1* I absolutely love the site I was able to plan my dream trip to Tokyo, Bangkok, and Phuket all in one place. It covered flights a, hotel, transportation and attractions. You can even pick what type of their you want. That goes for rooms, and flights. I had to call customer service and surprisingly I wasn’t on long hold or speaking with the IVR. You get all you reservation info sent to you and it’s loaded up on the app for you. I have become a fan and now I look for all my overseas travel on here. ### 5/5 — Great Company *2026-02-18, version 2.1.1* Very helpful and professional!! ### 5/5 — South America was top notch *2026-02-17, version 2.1.1* Lily did a wonderful job booking our travel/hotel. Will definitely use her again ### 5/5 — Best prices for Europe 🥰 *2026-01-30, version 2.1.1* I always try prices with different companies but trip masters always have better prices ! ### 5/5 — Tripmasters *2026-01-20, version 2.1.1* Great info provided thru app! ### 5/5 — Frequent Customer *2025-12-27, version 2.1.1* My wife and I have taken half a dozen major international trips wit Tripmasters. Every single one of them has been fantastic and friends can’t believe the great prices when we tell them. Headed to Peru now! Ian and Andrea Nicolaides ### 5/5 — Love it *2025-12-22, version 2.1.1* Great app / great company to work with. I’ve used tripmasters to book our 2 week Vietnam trip and two trips to Europe. I just used it to book our 12 trip to Hawaii. ### 5/5 — In love with Tripmasters *2025-12-16, version 2.1.1* I have found the best deals with the best connections. I went from groupon to Tripmasters and I love this website for my affordable trips to Europe ### 5/5 — Exceptional Service *2025-12-13, version 2.1.1* One of the best travel site i came through. I was dreading to go to Italy and found this site after all travel agents told me nothing is available. The team was exceptional they provide 24 hr support and i called them from italy, made changes to tour and hotel. I git all train tickets upfront and just walked in rail stations with vouchers. Even called for directions to hotel in narrow streets of back Venice ### 5/5 — Great and easy website *2025-11-29, version 2.1.1* 🤩 ### 5/5 — No more searching emails *2025-11-21, version 2.1.1* I love how the travel docs now show up in the app. I’ve been using Tripmasters since 2008 and this is so convenient to have it in the app! ## Most critical reviews (10 lowest-rated) ### 1/5 — Please fix *2026-04-30, version 2.1.1* Will change to five stars as soon as they allow you to log into the app and KEEP YOU LOGGED IN ### 1/5 — Everything else is great EXCEPT the app 😔 *2025-03-20, version 2.1.1* Everything else (from booking to customer service) is great EXCEPT the app 😔. On my previous trips, the app proved very useful. However, recently, when I go to “Guide”, the app keeps timing out. It’s unusable. Please fix it. Also, it would be useful if the trip details can be made available way ahead of time, like when you book your trip (instead of just one week before the trip). Having additional time can help a lot in planning. ### 1/5 — Not as Advertised *2023-04-09, version 2.1* Link for the app from Tripmasters indicates all data for trip is available offline, which it needs to be when overseas as well as when traveling such as on subways (since SIM cards don’t provide data when underground). This is not true, when I needed to know my airport terminal when in Seoul on the train, I could not use the app as it said I was not connected to the internet. 2nd issue - dead links: When in Okinawa I tried to use the provided button to check in for my next flight and it showed a 404 error. This app constantly fails to work when needed. You cannot rely on it for anything. ### 1/5 — Not user friendly *2017-08-17* This app only allows use if you have an account but does not let you set up an account. Save your time and don't bother downloading. ### 2/5 — Itinerary *2024-08-11, version 2.1.1* Wish the literary would show up prior to one week. This made it difficult to review. ### 3/5 — Great App but can be difficult to navigate. *2020-02-02, version 1.9.1* I enjoy the services on trip masters and I always think the price is reasonable for most of the trips I looked into. The app however does have some issues. For example, while I am changing dates or want to go back and adjust my arrival date; there is a white page that opens in the middle of the screen and everything comes unresponsive. Besides that I have a few minor reasons on my 3 STARS. ### 4/5 — Great App for Travel *2026-02-17, version 2.1.1* The app makes it really nice to be able to access your travel details, check in for flights, etc. The only thing that keeps me from giving 5 stars is that I am unable to access the information on each activity booked for each destination on a trip. Once that improvement is made, it will be GREAT! ### 4/5 — Very handy! *2026-02-07, version 2.1.1* My only complaint is excursion booked through site are not listed ### 4/5 — Great app! *2025-03-15, version 2.1.1* Excellent! ### 4/5 — Ease of use *2025-01-17, version 2.1.1* We have taken three trips with Tripmasters. In two of those trips we’ve used the app. It’s easy to use. In my opinion, the best feature is the map. Not using data is huge. I feel at ease knowing that most anything I need to find can be done using the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Love this App and People behind it! *2026-07-18, version 2.1.1* So easy to use and so flexible! Planning our second trip to Italy and have no doubt it will be flawless. Thanks Tripmasters! ### 5/5 — Great site *2026-07-11, version 2.2* I like that all of my info is in one place. It’s convenient and keeps me updated on flights too. ### 5/5 — Viaje a España 2019 *2026-07-02, version 2.2* Excelente!!! Totalmente recomendable....Madrid, Sevilla y Barcelona...todo nuestro viaje de principio a fin estuvo increíble..muy bien organizado transporte,hoteles,tren todo SÚPER!! Gracias Tripmasters hasta el próximo año 🤗🤗🤗 ### 5/5 — Success *2026-06-09, version 2.2* Helped navigate my trip. Only once, I was confused & called, they explained it. Super quick & easy!! ### 5/5 — App very helpful *2026-06-03, version 2.2* App provided helpful reminders to keep the trip on schedule and provided good guidance on things to do in the cities traveled. ### 5/5 — Nice offline usage *2026-04-24, version 2.1.1* Great app, easy to use and very convenient to have the offline download to see where you need to go or get information at all times. ### 5/5 — Tripmasters app *2026-04-21, version 2.1.1* Easy & Works great ### 5/5 — Italia 26 *2026-04-16, version 2.1.1* Great app ### 5/5 — Gotta Love It! *2026-04-12, version 2.1.1* I love Tripmasters and on a recent four country trip I was pleasantly surprised to see the next legs of our trip pop up as reminders on the app. Keep up the good work! ### 5/5 — Easy *2026-04-07, version 2.1.1* I told them what I wanted and they got it organized. Trip masters makes all flights, hotels , and vouchers easily accessible. Great deal for an easy AMAZING vacation. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*