# Tronsmart — user reviews

> 123 indexed App Store user reviews of Tronsmart by SHENZHEN GEEKBUY E-COMMERCE LIMITED, rated 2.90/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/tronsmart/id1512321805/reviews
- App overview in markdown: https://appshunter.io/ios/app/tronsmart/id1512321805.md
- Rating breakdown: 5★ 9 · 4★ 3 · 3★ 3 · 2★ 2 · 1★ 11

## What do users think of Tronsmart?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Seamless connectivity
- 💡 Customizable settings
- 🎨 Appealing design

**Cons**

- 🐛 Connectivity issues
- 🔋 Battery life concerns
- 🔇 Limited audio customization
- 🤖 Compatibility problems

**Commonly reported bugs**

- App crashes after firmware update
- Inability to connect to certain devices
- Equalization settings not saving properly

**Most requested features**

- Expand device compatibility
- Add more audio customization options
- Improve battery life and power management
- Enhance app stability and reliability

## Newest reviews (16 of 123)

### 4/5 — Sashea Miller

*2025-04-26*

I enjoyed these headphones so far so great. Little did I know that it even comes with app that I can use.

### 3/5 — Не получилось попробовать приложение

*2024-11-06*

меня transmart mini, в приложении нет такой..

### 3/5 — Falta funcionalidades

*2024-10-01*

Poderia ter a opção de passar de uma pasta para outra quando está no pen drive, ou tocar músicas no aleatório no pendrive, Tenho uma T200

### 1/5 — Bang se

*2024-06-25*

É inadmissível não ter a Bang Se, pra equalizar!! Pelo amor de Deus, revejam isso.

### 2/5 — pessimo equalizador

*2024-06-10*

poderiam melhorar o equalizador do aplicativo. ele é bem incompleto.

### 4/5 — Worked great until I updated my speakers

*2024-06-10*

App was amazing until I decided to update the firmware on my Tronsmart bang Max, I updated it to the newest firmware. Now whenever I try to use the app to customize my Bang max, it doesn't recognize the device and I cannot do anything with the app? I don't know if the app just doesnt recognize the update or what, I just want them to fix this issue which is why I'm writing this review

### 1/5 — Pésima APP

*2024-06-09*

La bocina es una 10 de 10, todo funciona a la perfección 👌🏻, pero la APP deba mucho que decear, no funciona bien.

### 1/5 — No works with Element T2 Plus

*2024-06-03*

I don’t know why but it no works with this speaker

### 1/5 — Não tem o modelo t7 mini

*2024-05-05*

Adicionem o modelo t7 mini

### 3/5 — Actualizar

*2024-05-01*

Falta una buena actualización para corrección de errores y agregas los dispositivos más recientes así como sus versiones mini

### 2/5 — Não esta funcionando nada

*2024-04-22*

Logo que chegou e conectei minha Tronsmart Bang estava funcionando perfeitamente, mas logo na segunda vez que conectei ela, nenhuma função do aplicativo funciona, identifica normal porem nada funciona, nem equalizador nem cor de led. Ja resetei a caixa, baixei novamente o app e nada

**Developer response:** Thank you for reaching out to us.

In order for us to further assist you, please contact us at support@tronsmart.com with the serial number (SN) of your device and any additional information that may help us better understand the issue you are experiencing.

We will do our best to address your concerns and provide a prompt response. Thank you for your understanding.

### 3/5 — Bang se

*2024-04-22*

After all, add support for bang se, god bless you all

**Developer response:** Thank you for your feedback.

We apologize that it did not fully meet your expectations. Your input has been noted for our future enhancements.

We apologize for any inconvenience this may have caused and hope you have a wonderful day.

### 1/5 — Não funciona!

*2024-04-19*

Consigo conectar a bang, porém não dá para realizar nenhuma função!

**Developer response:** Thank you for your feedback.

We apologize that it did not fully meet your expectations. Your input has been noted for our future enhancements.

We apologize for any inconvenience this may have caused and hope you have a wonderful day.

### 1/5 — Discrimination to ur own productions

*2024-04-14*

Let us know why all the tronsmart device's cant connect to the app ?? Then whats the use from this app ? Can't connect t7 mini and many tronsmart devices

**Developer response:** Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version, Apollo Bold, Apollo Q10, Apollo Air/Air+, Studio, Onyx Prime, Bang, T7, Halo 100，Halo 110, Halo 200 and T7 lite. There will be more new devices that have the feature coming in the future. Thanks for your kind understanding.

### 1/5 — No se conectan los auriculares con la app

*2024-04-07*

Intento conectar mis auriculares con la app para ecualizarlos bien, porque los bajos se escuchan muy exagerados y no hay manera. Pésima app

**Developer response:** Thanks for your feedback. We will optimize the app, thanks for your suggestions.

### 3/5 — Competente (quase)

*2024-03-26*

Assim que minha tronsmart bang chegou o aplicativo funcionava perfeitamente, no entanto ao logo do mesmo dia ele deixou de funcionar, ele reconhece a caixa no entanto não consigo realizar nenhuma alteração no equalizador e nem ajustar os leds da caixa, conseguem me ajudar com isso?

**Developer response:** In order for us to further assist you, please contact us at support@tronsmart.com with the serial number (SN) of your device and any additional information that may help us better understand the issue you are experiencing.

We will do our best to address your concerns and provide a prompt response. Thank you for your understanding.

## Most critical reviews (10 lowest-rated)

### 1/5 — Kết nối app vớ loa

*2026-07-23*

Sau khi cập nhật phoeen bản mới thì không thể kết nố loa với app để điều chỉnh được, cần khắc phục lỗi này gấp. Loa của tôi là tronsmart bang

### 1/5 — Bang2

*2026-05-30, version 4.16.24*

App not connecting with the speaker. Totally poo

### 1/5 — Не видит колонку

*2024-12-30*

Приложение не видит устройство, хотя телефон нормально подключен и играет музыка. Как не пытаешься, подключиться нельзя.

### 1/5 — La app dejó de funcionar

*2024-12-30*

No tengo ni 4 hrs que me llegó mi bocina y la app dejó de funcionar

### 1/5 — Bang SE

*2024-12-06*

Добавьте поддержку bang se. Чё так сложно эквалайзер к ней прикрутить??

**Developer response:** Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version,Apollo Bold,Apollo Q10,Apollo Air/Air+,Studio,Onyx Prime, Bang, T7,Halo 100，Halo 110 and T7 lite. There will be more new devices that have the feature coming in the future.Thanks for your kind understanding.

### 1/5 — Deben de mejorar

*2024-11-29*

Las bocinas son muy buena en calidad de audio y componentes 
Solo que ahi unos ajustes en la programación que estarán muy bien que arreglaran 

1-Al llegar al máximo de volumen no me gusta que pite y que pare la canción 
Eso para mi es innecesario igual puede ser un pitido leve sin detener la música 

2-al llegar al 10% de batería pita a cada minuto que ya tiene poca batería y pausando la musica
Eso tampoco es nesesario
Solo un pitido sin pausar la musica es suficiente 

3- me gustaría que la ecualizacion tuviera mas bandas y otros efectos 

4- me gustaría seleccionar los colores de los leds para que solo esos colores aluzaran al ritmo de la musica como rojo y azul o amarillo y verde es un ejemplo

**Developer response:** Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version, Apollo Bold, Apollo Q10, Apollo Air/Air+, Studio, Onyx Prime, Bang, T7, Halo 100，Halo 110, Halo 200 and T7 lite. There will be more new devices that have the feature coming in the future. Thanks for your kind understanding.

### 1/5 — No funciona

*2024-09-04*

Utilice el ecualizador 1 ves y ya no funciona, ahora no se como desactivar la función que active.

### 1/5 — No responde la app

*2024-08-07*

La conecte por primera vez y funcionado todo bien después ya no trabaja la app help please 🥺🥺

### 1/5 — Ya no sirve

*2024-07-27*

Actualice a la última versión que me pedía la app el día de hoy 27 de julio del 2024 para “corrección de errores “… ahora al abrir la aplicación, está ya no lo localiza por medio del Bluetooth mi bocina 😡, antes de esta actualización funcionaba de maravilla 🤦‍♂️…. Corriganlo !!!!!!

### 1/5 — Worthless

*2024-07-17*

Just purchased the Bang SE and app can't find my device. This app is a waste of time!

## Most praised reviews (10 highest-rated)

### 5/5 — Nice

*2025-06-30*

Workable with S10”

### 5/5 — Great but

*2025-03-01*

Great app to Tronsmart Devices but I’d love if they update so the bang se would work i’m not sure about that works great at the big fan of your headphones and speaker👍🤘

### 5/5 — Buena

*2024-09-21*

Es algo básica para gestionar tus dispositivos, le hace falta mas opciones.

### 5/5 — No funciona bien

*2024-04-06*

Acabo de comprar el equipo y muy bien pero la app no sirve no deja escoger la el tipo de sonido y de las luces así como que no deja manipular nada

**Developer response:** Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version, Apollo Bold, Apollo Q10, Apollo Air/Air+, Studio, Onyx Prime, Bang, T7, Halo 100，Halo 110, Halo 200 and T7 lite. There will be more new devices that have the feature coming in the future. Thanks for your kind understanding.

### 5/5 — Только давайте без шаблонных отписок…

*2024-02-15*

Are you planning to support band se?
Вы планируете поддержку band se?

**Developer response:** Dear Customer, thank you for purchasing our product and sorry for any inconvenience caused you. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version. The APP for band se  is currently under development and will be released soon. Tronsmart Customer Care Team.

### 5/5 — Sencilla y útil

*2023-12-06*

Funciona excelente con mi bocina Bang, no tardo en conectarse. No e tenido problemas con la app

### 5/5 — Perfecta

*2023-08-25*

No entiendo las malas reseñas, está muy bien diseñada y es eficaz

**Developer response:** Thanks for your feedback. Your recognition is a great encouragement for us to keep improving. If you have any other feedback, please feel free to let us know.

### 5/5 — Tronsmart T7

*2023-05-21*

Классное приложение, недавно приобрел колонку и сразу установил приложение, почти все можно настраивать но было бы классно увидеть в следующих обновлениях и прошивках следующее: 
-возможность настроить подсветку через приложение, например конкретный цвет (следя за колонкой понял, что это возможно реализовать)
-решение проблемы с индикатором зарядки. (Он неточно показывает процент зарядки и достаточно часто)

**Developer response:** Thanks for your feedback. Your recognition is a great encouragement for us to keep improving. If you have any other feedback, please feel free to let us know.

### 5/5 — Колонка Tronsmart t7

*2023-03-31*

Обнова супер!

**Developer response:** Thanks for your feedback. Your recognition is a great encouragement for us to keep improving. If you have any other feedback, please feel free to let us know.

### 5/5 — 50 cent

*2023-01-22, version 4.2.0*

Nice bass

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*
