# Trophy Bingo — user reviews > 126 indexed App Store user reviews of Trophy Bingo by Shoal Media (Canada) Inc., rated 3.41/5 from 74 ratings. - Source: https://appshunter.io/ios/app/trophy-bingo/id600632955/reviews - App overview in markdown: https://appshunter.io/ios/app/trophy-bingo/id600632955.md - Rating breakdown: 5★ 36 · 4★ 5 · 3★ 7 · 2★ 5 · 1★ 21 ## What do users think of Trophy Bingo? Overall sentiment: negative **Pros** - 🚀 Fast-paced gameplay - 👍 Cute dog theme - 🎮 Unique bingo mechanics **Cons** - 🐛 Frequent crashes and freezes - 💰 Expensive in-app purchases - 🕰️ Long wait times between games **Commonly reported bugs** - Black screen issue preventing game from loading - Connectivity problems and server instability - Diamonds/coins not properly credited after purchases **Most requested features** - More levels and challenges - Ability to play more than 2 cards at a time - Better rewards for completing levels ## Newest reviews (13 of 126) ### 4/5 — Annoyed player *2022-08-03, version 3.9.8* I downloaded this game yesterday all works fine except the fact that I can’t connect to Facebook with it for some reason I don’t know why can someone help ### 3/5 — Meh *2020-10-19, version 3.9.8* It’s okay.... it would be ALOT better if you could play more than two cards at a time.... ### 1/5 — Doesn't even work *2018-08-29, version 3.9.8* It opens to a black screen and that's it!!! Don't even bother with this stupid app, cause you can't even contact anybody for help!!! ### 1/5 — Disappointed *2018-08-29, version 3.9.8* I love this game but when I switched from Android to iPhone, it stopped working. Just like most of your recent reviews, it opens to a black screen. You need to fix this ASAP ### 1/5 — TRASHHHH *2018-07-25, version 3.9.8* I have an iPhone 8 and every time I click on the game it is just a black screen!! Uninstalled and reinstalled still didn’t work!!!! ### 3/5 — Disappointed *2018-06-24* Whoever came up with this game is awesome bc its my favorite game to play! However the fact that I am unable to play it bc of the black screen that won’t go away is really DISAPPOINTING! What’s worse is that people have been writing reviews about this problem and it WONT GET FIXED! Thanks a lot to those who are responsible for fixing these issues and have neglected to do so!!!!! ### 1/5 — Black screen only *2018-06-19* Just downloaded today, and it won’t open past a black screen. I was really looking forward to play, but it needs to be updated/fixed ### 3/5 — PLEASE UPDATE *2018-05-09* I love this game. It is by far my favorite. Could you please fix it so I can play again and change my rating to 5 stars? Some new levels would be great too! ### 3/5 — Love this game! *2018-05-07* This is one of my favorite games but just like the other review all I can get is a black screen now thought it was my phone but I see someone else is having the same problem I hope they fix it cause I so miss playing it ### 1/5 — Trophy dog bingo *2018-04-26, version 3.9.8* I can not get the app to open . I do not want to use my phone number ever. Can you let me know why I can not play. I like being on Apple but it is not letting me play . ### 2/5 — Trophy bingo *2018-04-24, version 3.9.8* It won’t let me play and it goes blinks go to black screen,please fix it. ### 3/5 — Fix it please *2018-04-08* I love this game! It’s my favorite bingo game, but I can’t get on it anymore. It just shows a black screen and I am soooooo disappointed. Please fix it so I can play ### 1/5 — Won’t load *2018-04-06, version 3.9.8* Downloaded the app and the screen is just black. It won’t load anything. ## Most critical reviews (10 lowest-rated) ### 1/5 — It won’t open. *2024-05-04, version 3.9.8* It won’t even open. All that comes up is just a black screen. ### 1/5 — Why *2021-08-28* I liked and still like the game but I can’t play it when all it give me is a black screen. I seen another review that was from 3 YEARS AGO with the same issue and it still wasn’t fixed why. ### 1/5 — Black Screen *2021-04-27* Game won’t load... I get the black screen of death when trying to load the game... I see others have had the same problem... Please fix... ### 1/5 — Fix the game. *2020-10-17, version 3.9.8* I downloaded the game but it’s a black screen. I like playing this game. I had this game on my old phone. Please let me know if you fix the game. ### 1/5 — Disappointed *2020-07-24, version 3.9.8* Been playing for 1 year+ and suddenly not loading. Black screen. Deleted, and reloaded, but same issue. ### 1/5 — Sad *2020-05-27, version 3.9.8* No update for three years. Lol ### 1/5 — Trophy Bingo *2020-03-01, version 3.9.8* Love this game and would give 5 stars if the screen wasn’t black. What’s up with this! ### 1/5 — Black out *2020-02-26* I’m have the same problem that others are having. When I go to Play Trophy Bingo my screen goes black. I’m very disappointed in the way this being handled. First there was not new levels added now it will not even open. ### 1/5 — Sad *2019-10-17, version 3.9.8* I love this game, but I can’t play anymore because what I get is a black screen after every update. Please fix the problem. Thank you ### 1/5 — Black screen *2018-09-15, version 3.9.8* For months now it’s just been a black screen. :-( ## Most praised reviews (10 highest-rated) ### 5/5 — 🙄 *2020-02-29* I love this game but for the love of god just fix it already. i’m tired of looking at a black screen. it’s terrifying looking at myself. ### 5/5 — Apple *2020-02-24* Can’t play it the screen is black can u fix this please sender -shoal media Canada inc . Category- game casual trophy bingo the screen goes black can u fix ### 5/5 — Bon jeu *2019-04-12, version 3.9.8* Bonjour votre jeu plaisant le meilleur jeu de bingo ### 5/5 — I loved this game *2018-10-09* Not sure what happened. See others posting the same thing. Now when I click on the app, My screen goes black and that’s it. What happened??! Please fix! ### 5/5 — Help *2018-06-01* Love this game but need more levels and it won’t let me open the game since I ran out of levels ### 5/5 — Trophy Bingo *2018-05-23* When I touch my Trophy Bingo App to play the game my iPhone 8plus screen goes blank or black I’ve tried uninstalling and reinstalling it but it still does the same thing and goes blank or black..I love playing this great game but unfortunately I’m not able to I’m hoping that there is a way to fix the problem😲 ### 5/5 — Need to Update *2018-04-12* Do you guys read your reviews? Please let us know if your working on an update. I am having the same problem as everyone else. Clicking on the app and getting a black screen...ugh miss my puppy bingo :( ### 5/5 — Problems with app *2017-10-16* This the latest update with apple I downloaded your game and it won’t let me in. I push on trophy bingo and I see the picture of the dogs and then the screen goes black. Please fix this and so I can play this game ### 5/5 — Trophy Bingo *2016-11-23, version 3.9.7* Love this game it's so much fun ### 5/5 — Awesome game but not enough diamond rewards *2016-11-12, version 3.9.7* . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*