# Trove - Investing, simplified — user reviews > 66 indexed App Store user reviews of Trove by Trove Technologies Ltd, rated 4.40/5 from 510 ratings. - Source: https://appshunter.io/ios/app/trove-investing-simplified/id1463057240/reviews - App overview in markdown: https://appshunter.io/ios/app/trove-investing-simplified/id1463057240.md - Rating breakdown: 5★ 354 · 4★ 67 · 3★ 24 · 2★ 14 · 1★ 34 ## What do users think of Trove? Overall sentiment: negative **Pros** - 👍 User-friendly and intuitive interface - 💡 Innovative access to US and international stocks - 📚 Educational resources and financial literacy content - 🎓 Practice demo account for learning - 💰 Low minimum investment requirements - 🌍 Brings investment opportunities to Africa - 📊 Wide variety of stocks available - ⚡ Efficient platform for stock trading **Cons** - ⏱️ Extremely slow deposit processing (3+ days) - ⏱️ Extremely slow withdrawal processing (days to weeks) - 🔐 Lengthy KYC/verification process (months pending) - 📵 Non-responsive customer support - 🐛 App crashes and closes unexpectedly - 💸 High commission rates and unfair exchange rates - ⚠️ Funds not reflecting in accounts after deposits - ❌ Transaction failures with no refunds - 🚫 Pending transactions lasting 48+ hours - 🔒 Account access issues and login problems - 📱 Poor app stability and performance - 🔄 Slow order execution - 💬 Inadequate in-app customer support **Commonly reported bugs** - App crashes when opening or navigating to portfolio in demo mode - Email/phone already in use error during registration - Invalid email error during sign-up process - Deposits not reflecting in accounts - Withdrawals failing without fund reversal - Stock orders getting rejected or staying pending indefinitely - Account access issues and login failures - BVN and face verification failures - Blank screens in demo mode on iOS - Identity verification stuck on pending status **Most requested features** - Real-time stock price updates - Stop loss and take profit functionality - Individual stock return tracking (not just portfolio) - Faster currency conversion (currently 2 business days) - Consolidated information layout with historical price data and hourly charts - Direct link to Client Manager via app - Reduce meme usage in newsletters - Improved account access and password reset features ## Newest reviews (18 of 66) ### 4/5 — Need more deposit options for diaspora *2026-08-07, version 3.0.0* Need more deposit options for diaspora ### 3/5 — Why can’t I log in *2026-06-19, version 2.1.80* Haven’t been able to go past the next of kin request in the last week, I fill it out and submit but Keeps saying service is not available…. What’s the plan ?? ### 3/5 — Very unresponsive *2026-06-09, version 2.1.80* Why does it take so long to respond to a simple email and verify opening of an account. Can’t imaging this type of delay. ### 2/5 — Facing delay after registration on the app *2026-03-27* How many days does it takes to approve my application for kYC? I just installed the app and I submitted all necessary information but I’m yet to use the app. I was unable to access it app without them approving the document Very bad **Developer response:** Hi, we’re sorry for the experience. If this hasn’t been resolved, please contact our support team at hello@troveapp.co or call +2349077132746 so we can take a look at your account and assist you promptly. ~ The Trove Team ### 2/5 — Why?? *2026-01-15, version 2.1.76* I’ve been trying to make withdrawals but it’s not going through… what is happening!! ### 2/5 — Why?? *2025-12-22* Why does it take like 3days before my deposit actually shows on my US stock… it’s always happening.. I think I’d switch app if you don’t fix it ### 4/5 — Funds not reflecting in my portfolio *2025-11-04, version 2.1.72* Credited my trove portfolio 24hrs ago and it is yet to reflect in my portfolio. The in-app customer support is non-responsive and I'm just here lost and confused. Has my money vanished??? Really disappointed. ### 1/5 — I cant seem to buy any stock *2025-10-29, version 2.1.72* I have been placing an order for some stocks on the app. It either gets rejected or stays pending. I am about to Withdraw my money ### 1/5 — Trove *2025-04-14* I hope your management can find what to do, to correct the problem that’s happening on prove, cause my money is on the line, and you should better with your service also, **Developer response:** Hi Yeesha, thank you for your feedback. Trove is currently operating smoothly, and all investments remain secure. If you're experiencing any issues with your account, please don't hesitate to reach out to our support team at hello@troveapp.co. We're here to assist you and will work quickly to resolve any concerns you may have. ~Trove Team ### 1/5 — Bad app *2025-03-31, version 2.1.68* They need to be removed from here, taking away people’s money ### 3/5 — Review *2025-03-28, version 2.1.68* I still cannot find how to put a stop loss or Take profit on Trove investing platform ### 3/5 — Registration *2024-11-14* I have been trying to sign up but ‘Email or Phone already in use’ prompts keep popping up. Pls help **Developer response:** Hello Mr Zeekay, thank you for taking the time to write us a review. Kindly write us at hello@troveapp.co so we can assist you better. We hope to hear from you soon. ~Trove Team ### 3/5 — Excessive use of Meme *2024-10-19, version 2.1.64* Please tone down the amount of memes used in your news letters. It’s a bit excessive, especially since you are trying to pass important info in those emails. And seriously fix the delay on withdrawals. I shouldn’t have to hyperventilate when I think of withdrawing my funds. ### 1/5 — Mr. *2024-09-25, version 2.1.63* Truly a horrible app. Crashes frequently. Multiple unnecessary clicks required in order to find useful basic info. No direct link to Client Manager via app. Poor Customer Service: slow response time to enquiries. ### 1/5 — Withdrawal takes forever *2024-09-19, version 2.1.62* I need someone to help me beg this company to please give me back my money. It’s been two weeks now I make a withdrawal. And they refuse giving me my money. I’m going to have this company reported ### 1/5 — DO NOT PUT YOUR MONEY IN THIS APP *2024-08-13, version 2.1.62* I downloaded this app because I saw many videos on YouTube of people saying it can be used to invest in US stocks. I added $100 to my wallet over a week ago using my debit card and the money is still not reflecting on the app. I contacted their support via the in-app chat and got a reply two days later asking for evidence of my transaction. I sent them the evidence and they have not done anything about it. I checked on X to see if this was a general problem. Lo and behold, many people have been complaining about similar problems. Some people are not able to retrieve their money from the app. Please don't fall for this scam. I don't think I'll get my money back. Stay safe! ### 1/5 — Years to verify *2024-04-05* It’s been almost 8 months and my identity verification is still “pending” on Trove. I have contacted them but have got no feedback from them. Would never recommend to any other person. **Developer response:** Hello, Thank you for your review. We value all feedback and we’re sorry to hear about your experience. Would you please contact us via in-app chat or write us at hello@troveapp.co so that we can better assist you? Our support channels are open Monday through Friday from 9 a.m. to 5 p.m. We look forward to hearing from you. ~Trove Team ### 1/5 — Fraudulent *2024-03-22* Your app is so annoying, I make a deposit of #6045 in my wallet and it didn’t reflect till now ., and also your customer care are slow and wreck 🤬🤬🤬🤬🤬 still haven’t got my money or be able to start a trade . Y’all don’t deserve a ⭐️ but have got to **Developer response:** Hello, We deeply regret your experience and the inconvenience it has caused you. If the issue has not been resolved, we would like to assist you in resolving it. Kindly reach out to us via our in-app chat or write us at hello@troveapp.co. We hope to hear from you. ~Trove Team ## Most critical reviews (10 lowest-rated) ### 1/5 — I am finding the app too cumbersome to use! *2026-08-23, version 3.0.1* Dear Administrator, For the past 4 days, I have been unable to access my account because it keeps showing me a pop-up asking me to Create a Transaction Pin each time I come into the app. It isn’t letting me create a pin, though, because it keeps saying “this user already has an existing pin” each time I try. I would appreciate your assistance with this please. ### 1/5 — Useless *2026-08-23, version 3.0.1* This app is useless, for one month now that won’t verify me please allow me to delete my account, you guys are frustrating me. ### 1/5 — Worst app to use *2026-07-30* This is so far the worst app to use, they’ve withheld my deposited for weeks and each time I contacted their help center they kept telling me to wait 24 to 48 working hours for weeks now… I won’t advice anyone to engage with them… **Developer response:** Hi, we’re sorry for the inconvenience this has caused. If this issue hasn’t been resolved yet, please contact our support team via hello@troveapp.co with your transaction details so we can look into it and assist you further. ### 1/5 — Delay in withdrawal *2026-06-15, version 2.1.80* It’s almost 2 weeks and my withdrawal is yet to settle in my bank account. The status reads pending verification. 2 weeks is kinda long to confirm verification. Sometimes we liquidate funds to meet emergency needs and seeing that access to the money is fast creates some doubt about use of the platform ### 1/5 — Fraud *2026-06-10, version 2.1.80* They have received my money for days and didn’t deposit into my account and yet the customer service has not responded me ### 1/5 — Rubbish *2026-06-03, version 2.1.80* Your app has a hug bug in the kyc section ### 1/5 — Do Not Download *2026-05-22, version 2.1.80* I’d advise not to download this App or invest in it. It’s been over 1 week since I requested a withdrawal from my account & it’s yet to be processed. I do not recommend as they’re proved unreliable ### 1/5 — 😡Bad App and Delay is There Thing *2026-03-03, version 2.1.77* I don’t Ever Like. The Delay in this App when it comes to verification.. I even had to try verifying it on Site still showing pending for 3days now, Customer Service is so bad it tells you to wait “No one is Online now”.. I just need my Verification done that’s all why taking Too long for it????😡😡 ### 1/5 — I don’t recommend trove *2026-03-02* Avoid using this broker. They delay transactions until you contact them by email or phone, your balance may not be displayed properly, and they may transfer your funds to different broker management companies without clear communication. **Developer response:** Hi Mohammed, we’re sorry to hear about your concerns. We’d like to clarify that we communicated with users ahead of the broker migration through multiple email notifications, providing clear information on the change, the reasons behind it, and the benefits, including access to a wider range of services and products. Users were also given options if they preferred not to proceed with the migration. We remain committed to transparency and delivering a better user experience. If you’re experiencing any issues or need further clarification, please reach out to us at hello@troveapp.co so we can assist you. ~The Trove Team ### 1/5 — Failed verification *2025-11-09, version 2.1.72* Impossible to pass bvn and face verification. Can’t use your service ## Most praised reviews (10 highest-rated) ### 5/5 — Most extremely effective well experienced crypto recovery service expertises! *2024-08-21* I recently fall into a big scam from a trading platform called Interactive Brokers LLC trading, Unfortunately for me, I invested 65,000 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 240,000 GBP within a couple of weeks. But i didn't realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of cryptohelprecoveryhelp @ gmail. So i file a report and he was able to help me get back all my lost funds within 3hrs i feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam, reach out to cryptohelprecoverytech @ gmail ### 5/5 — Doings God’s work *2024-05-29* Bring financial literacy and opportunity to Africa is one of the most important ways to eliminate financial inequality. So excited this exists! **Developer response:** We appreciate your feedback. ### 5/5 — Review *2023-07-26, version 2.1.51* Trove is a unique app.. it is super efficient and reliable. ### 5/5 — Sensational app with great tools *2022-06-11, version 2.1.18* The app is loaded with resources and tools. ### 5/5 — the best *2022-04-21, version 2.1.18* easy to use. Trove all the way ### 5/5 — Zero experience but 100 percent user friendly *2022-03-30, version 2.1.5* I have zero experience in investing but Trove has helpful hints and tips and information that helps make the best moves ### 5/5 — Good Jodb *2021-12-25, version 1.6.5* Nice one ### 5/5 — Trove *2021-11-23, version 1.6.5* Excellent ### 5/5 — App is so Innovative *2021-07-09* For the fact that I could own shares and stocks of Foreign Companies , It’s Fascinating enough . Thank you for this .. wish I had i known this when Tesla shares were cheap as at 2020 **Developer response:** Thank you for choosing Trove. Our goal is to give Africans the opportunity to have access to both local and foreign shares at a tap of a button. ### 5/5 — 👍 *2021-06-01, version 1.6.0* 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-18.*