# Troy Bank & Trust Mobile — user reviews > 23 indexed App Store user reviews of Troy Bank & Trust Mobile by Troy Bank & Trust, rated 4.68/5 from 411 ratings. - Source: https://appshunter.io/ios/app/troy-bank-and-trust-mobile/id656418177/reviews - App overview in markdown: https://appshunter.io/ios/app/troy-bank-and-trust-mobile/id656418177.md - Rating breakdown: 5★ 261 · 4★ 33 · 3★ 11 · 2★ 10 · 1★ 5 ## Newest reviews (3 of 23) ### 5/5 — Not compatible with iPhone X? *2018-02-07* I haven been able to login from my iPhone X. “device ID not found” ### 5/5 — Works Great! *2013-07-14* Works better and faster than using the Internet site. Is short and sweet and puts the numbers in big font. ### 5/5 — Good job on the app! *2013-06-20* Very user friendly! ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst banking app ever *2026-03-26* So many glitches, always having to enter password cause Face ID doesn’t work. Needs a new update on everything ### 1/5 — App Rating *2025-08-06* This app does not remember user name and passwords as it suggests. There may be a minor glitch. Everything else has been fine. ### 1/5 — Deposit feature gone *2019-07-28* For some reason now the mobile deposit feature is gone and it is really needed don’t know what happened ### 1/5 — App keeps locking me out *2018-10-27, version 4.3.9.698* No overnight service and app glitches a lot ### 2/5 — App is terrible since the change *2025-08-02* The app randomly switched at some point in the past few months to a new version. In my opinion the new version isn’t nearly as good as previous version. I wish it would have never changed. One of my main gripes is that when I click to see all transactions I can no longer see the balance at the top. ### 2/5 — One Big Headache *2020-04-13* 9 times out of 10 I can’t even check my account balance because “the server is busy”. Don’t even get me started on Touch ID. What’s the point of even having it if you can never “log me in using those credentials”? I’m just going to go back to driving to ATMs to check my balance. That was a lot easier. I’m rating it 2 stars instead of 1 because 10% of the time is works beautifully. ### 2/5 — Touch ID? *2017-04-26* Touch ID? ### 3/5 — Sign in *2025-11-15* I don’t like the new change where I have to sign in each time ### 4/5 — Janice Bell *2026-04-25* Hate having to change password every 90 days! Other than that it is fine! ### 4/5 — Additional services *2025-12-04* I would love to be able to pay my bills online ## Most praised reviews (10 highest-rated) ### 5/5 — TBT *2026-06-07* This is an easy to use app. Very clear and helpful for seniors. ### 5/5 — Awesome Job *2026-03-11* Been a long time lifetime member of Troy Bank & Trust ### 5/5 — Enterprise Troy Bank And Trust App *2026-02-24* Working well with minimum needs expected. ### 5/5 — Exceptional *2025-12-04* I like the way the bank is set up where I can use the Face ID to keep up with my balance. Customer service is great. Everyone is friendly ### 5/5 — 👍🏽 *2025-11-13* Great app ### 5/5 — Love the APP only bank you’ll need *2025-11-11, version 6.0.0.11361* Works Gr8. Use it multiple times thru the day with no issues. ### 5/5 — 😊😊 *2025-08-06* The best Bank in town. Everyone who works there is so nice and professional. The guy named John Ramage has always help me out in times of need . 🤩 ### 5/5 — Great app *2025-08-05* Very useful for accounting for incoming and outgoing checks and debits ### 5/5 — 5 stars *2025-08-03* What can TB and T is just phenomenal ### 5/5 — Love the APP only bank you’ll need *2021-10-08* Works Gr8. Use it multiple times thru the day with no issues. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*