# TruckSmart ™ — user reviews > 490 indexed App Store user reviews of TruckSmart ™ by Travelcenters of America, rated 4.60/5 from 18,560 ratings. - Source: https://appshunter.io/ios/app/trucksmart/id420579235/reviews - App overview in markdown: https://appshunter.io/ios/app/trucksmart/id420579235.md - Rating breakdown: 5★ 15,787 · 4★ 972 · 3★ 411 · 2★ 203 · 1★ 1,187 ## What do users think of TruckSmart ™? Overall sentiment: negative **Pros** - 👍 Convenient features like shower booking and fuel payment - 🚀 Easy to use app - 💡 Rewards program with points and credits **Cons** - 🐛 Frequent app crashes and glitches - 🔍 Unreliable location tracking and mapping - 🤔 Inconsistent app performance across locations - 💸 Lack of incentives compared to competitors **Commonly reported bugs** - Unable to log in or reset password - Disappearing payment methods and profile information - Pump start and shower booking not working consistently **Most requested features** - Ability to redeem rewards for food and merchandise - Improved parking reservation system - Seamless integration of all app features ## Newest reviews (18 of 490) ### 4/5 — 2 Suggestions *2026-08-15, version 6.1.0* Please fix this app so that we can use a meal voucher from the app. Lots of times the driver kiosk is down and I can’t print. Next up, how about telling us the shower number and code right in this app? Going to my email for that information is silly. ### 4/5 — Shower 🚿 *2026-08-12, version 6.1.0* Can you please add the symbol to the shower code, so we stop guessing. * or # ### 4/5 — The new app awful *2026-08-05, version 6.0* This app is ruined it takes twice as long to find anything ### 1/5 — Theft scammer ta reply hear if u guys lying *2026-07-25, version 6.0* We r spending money and u guys doesn’t give us back in reward cut this app we need ta app ### 1/5 — Cannot find my fuel receipts *2026-07-24, version 6.0* I am not finding my fuel receipts on this new version. ### 1/5 — Biodiesel *2026-07-24, version 6.0* Where information about biodiesel? Why you update app like users are not truck drivers? Useless update for professional drivers ### 1/5 — It’s so broke they still can’t fix it *2026-07-22, version 6.0* Over the last few updates, this app has gotten glitchier and glitchier. The latest app released two months ago completely fails in allowing drivers to authorize at the pump thru the app and doesn’t even record receipt locations properly. I have fueled manually and the system does not record my points or send reciepts 1/2 the time…can’t even get normal format reciepts emailed anymore on older purchases. Didn’t want to update app but was forced to do so and it’s even worse. Hold times to speak to a agent are over 30 minutes and I don’t have time to waste like that ### 3/5 — Update broke it *2026-07-22, version 6.0* The setting page and many others are so dark it’s impossible to read, I have yet to find a setting that could be responsible as the settings page is impossible to navigate. I have deleted the app and got a fresh download, changed nothing. Several TA/Petro store associates have tried to help me as well and have had no more luck than I. Edit: iPhone 13, I found dark mode was on. Still very disappointing that one of only two options in that setting makes the app unusable, at least I have it working now so hopefully this will be fixed ### 1/5 — Horrible update *2026-07-21, version 6.0* The new update is horrible! I can’t even printout or download my own fuel receipt or any recent receipt ### 1/5 — They have made this more difficult *2026-07-21, version 6.0* On the old app, you could search their locations by highway and State. You cannot do this on the new app. They tried to make it all fancy and technical and made it more difficult for a truck driver to use. Thank you, TA Petro for making our daily work more difficult. ### 1/5 — Garbage *2026-07-20, version 6.0* If it ain’t broken why change it then go copy your competitor setup like pilots it’s beyond funny. You can’t even Pretrip off the new setup great job genius ### 1/5 — Laughable *2026-07-18, version 6.0* We’ve been given a completely new app and yet mobile fueling is STILL not working. I’m honestly not at all surprised one bit. ### 1/5 — App *2026-07-16, version 6.0* The app is not working ### 3/5 — New earnify pro *2026-07-16, version 6.0* With the new earnify pro why is mobile fueling not on the front page? Also platinum status isn’t showing either! ### 1/5 — No receipts copy *2026-07-14, version 6.0* Can’t even access printed receipts anymore ### 1/5 — Absolute garbage *2026-07-13, version 6.0* Ever since they switched over to the new format it won’t update, won’t let you add payment cards, won’t let you create a login account or login with your old account information. So it’s completely useless to create a new app to replace an old app that was working just fine. ### 1/5 — Absolutely user unfriendly *2026-07-11, version 6.0* How is this the worst app as opposed to the Pilot/Flying J and Loves apps? Nothing works properly, never wants to take card information, and the format is 2008 mobile web quality. They never update it and don’t really seem to care. TruckSmart? I guess that’s an oxymoron. Update: the new app seems only half finished and half working. Still garbage. ### 1/5 — Please fix the damn app!!! *2026-07-10, version 6.0* I can’t add a payment card, I can’t book a shower, please fix and LEAVE it the hell alone!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — This app is trash *2026-08-18, version 6.1.0* So many issues need to be resolved location won’t locate ta/Petro should make it where $17 meal credit can be scanned just like using points to pay for items instead of print out a receipt. Update this app. Give more discount rewards or something buy 5 fountain or coffees get the 6 one free. ### 1/5 — No fuel receipts on app or emailed anymore! *2026-08-15, version 6.1.0* I could care less about the amount of points I get from fueling, I need dollar amounts! ### 1/5 — Here we go!!! More unnecessary changes. *2026-08-08, version 6.0* Update 07/27/2026: The age-old adage, “Don’t fix it, IF IT AINT BROKE”, is very much true with this app. These newbies don’t know the difference between a truck manufacturer and an engine manufacturer. I would like to be able to include screenshots of this newfound fail. ____ Why not focus on important issues? I don’t know…. Perhaps, maybe improving the parking lots and stop selling drugs and alcohol to truckers. Dallas South parking lot is horrible. Yet we still get charge through the nose to park there. Let’s not forget how the so-called truck stops are no longer considered truck stops, because they have not catered to truckers for decades. Most of the time we get treated like an eyesore, because of craptastic wheelholders the mega carriers hire to warm their truck seats. They leave urine bottles everywhere. Start enforcing bans for littering. A while back, one was urinating while fueling. I would like to have a BB gun with some rock salt as ammunition. Take my advice, the former app was fine. It only needs tweaking, not a facelift and name change. Most of us have finally gotten used to the last change to the app. Besides, which 9 year old came up with “Earnify”? No, really. Which child did y’all glean that idea? Go back to the crayon box and pick a different color. Try listening to the truckers…. For once. Try a title which actually correlates to trucking. Like DieselPro, TruckerPro, FuelPro, 18wheelerPro, etc. Maybe, Wheels on fire? Though, that sounds a little corny. Ooo ooo, I know. How about TruckSmart UltraOne Pro? ### 1/5 — Cant add fleet card for mobile fueling *2026-08-07, version 6.0* Not accepting fleet one cards for mobile fueling after last update. Previous app version before interface update was working good … now its just a trash. Will skip fueling at TA because of this cheap developers that cant fix a thing in their own app. ### 1/5 — Redeeming points *2026-08-06, version 6.0* It seems like so convenient that just using phone for redeeming points. But, there’s bar code, and there’s another step after the bar code. So, most users ending up with paying double. If there is a bar code, why needing second step, this is 21st century. BUT, Just go with paper print. Or pay double for every purchase. ### 1/5 — Cant add fleet card for mobile fueling *2026-08-02, version 6.0* Not accepting fleet one cards for mobile fueling after last update ### 1/5 — Used to be good *2026-07-29, version 6.0* So when the app updated on my phone I can no longer get detailed receipts on my phone. It shows me the amount of fuel, and the points I earned. This is not helpful when documenting my fuel costs. Please change it back! ### 1/5 — Here we go!!! More unnecessary changes. *2026-07-27, version 6.0* Update 07/27/2026: The age-old adage, “Don’t fix it, IF IT AINT BROKE”, is very much true with this app. These newbies don’t know the difference between a truck manufacturer and an engine manufacturer. I would like to be able to include screenshots of this newfound fail. Why not focus on important issues? I don’t know…. Perhaps, maybe improving the parking lots and stop selling drugs and alcohol to truckers. Dallas South parking lot is horrible. Yet we still get charge through the nose to park there. Let’s not forget how the so-called truck stops are no longer considered truck stops, because they have not catered to truckers for decades. Most of the time we get treated like an eyesore, because of craptastic wheelholders the mega carriers hire to warm their truck seats. They leave urine bottles everywhere. Start enforcing bans for littering. A while back, one was urinating while fueling. I would like to have a BB gun with some rock salt as ammunition. Take my advice, the former app was fine. It only needs tweaking, not a facelift and name change. Most of us have finally gotten used to the last change to the app. Besides, which 9 year old came up with “Earnify”? No, really. Which child did y’all glean that idea? Go back to the crayon box and pick a different color. Try listening to the truckers…. For once. Try a title which actually correlates to trucking. Like DieselPro, TruckerPro, FuelPro, 18wheelerPro, etc. Maybe, Wheels on fire? Though, that sounds a little corny. Ooo ooo, I know. How about TruckSmart UltraOne Pro? ### 1/5 — Downloading/printing fuel receipts *2026-07-26, version 6.0* Ridiculous that you can’t do this anymore. ### 1/5 — Only thing missing *2026-07-25, version 6.0* Would be nice to have a more precise marker for where I’m actually located on the map. ## Most praised reviews (10 highest-rated) ### 5/5 — Much better *2026-07-17, version 6.0* I didn’t know you had it in to make this crazy improvement. Great job. ### 5/5 — About time *2026-07-16, version 6.0* It’s about time TA Travel updated their app!! Woohoo. Just need to update the bathrooms that all look like prison cells lol. ### 5/5 — What a change on the app looking newer *2026-07-10, version 6.0* The app made a completely change ### 5/5 — Great app… *2026-05-27, version 5.6* When it lets you sign in. I have no idea why it’s kicking me off and giving me all these error messages when I use the same login they already have in their system. It needs to get fixed. ### 5/5 — App is getting better *2026-05-13, version 5.6* In spring the app was, “updated” and it was horrible. Fueling errors, vehicle profiles wouldn’t save/persist and reserving parking was a nightmare (mostly because of the profile problem). As of May ‘26, everything above has improved 100%. IOW, the app works again… ### 5/5 — They finally fixed it 🎉😁 *2026-02-25, version 5.5* The app is great now. We can reserve parking and pay for showers using points or credit/debit card which I love. Everything works now. Thanks TA!!! ### 5/5 — Overall *2025-08-22, version 5.4* OMG I love this TA, i don’t feel like leaving. Spacious and clean with friendly employees. ### 5/5 — Best application *2025-08-19, version 5.4* Best application in trucking industry,so far.. ### 5/5 — Shower *2025-08-14, version 5.4* Tom was very helpful and polite. ### 5/5 — When someone doesn’t try and fix something not broken it’s perfect! *2025-08-12* I’ve been using this app for many years now and I love it. I’d rate it 10. It makes fueling, reserve parking and using points extremely easy and efficient. Yet every once in a while some IT person somewhere tries to change something and the app refuses to work properly. so be warned when that happens it can be a few hours to a few days to a few weeks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*