# TruckSmarter Load Board — user reviews

> 90 indexed App Store user reviews of TruckSmarter Load Board by TruckSmarter Inc., rated 4.90/5 from 10,389 ratings.

- Source: https://appshunter.io/ios/app/trucksmarter-load-board/id1555516481/reviews
- App overview in markdown: https://appshunter.io/ios/app/trucksmarter-load-board/id1555516481.md
- Rating breakdown: 5★ 9,396 · 4★ 741 · 3★ 159 · 2★ 32 · 1★ 61

## What do users think of TruckSmarter Load Board?

Overall sentiment: positive

**Pros**

- 🚀 Best load board
- 👍 Convenient with saved parameters
- 👍 Great support
- 👍 Helpful for small businesses
- 👍 Powerful and user-friendly
- 👍 Accurate fuel prices

**Cons**

- 🐛 Loads sometimes outdated
- 🐛 No reference numbers for loads
- 🐛 Lack of Canadian loads
- 🐛 Fraudulent charges and poor dispute resolution
- 🐛 Advertised fuel prices not honored
- 🐛 Difficult to use for hotshot trucks

**Commonly reported bugs**

- Delays in account activation
- Inability to change password or reset account

**Most requested features**

- Tablet-optimized version
- Notification for new matching loads
- Multiple saved searches
- Landscape mode for tablets

## Newest reviews (15 of 90)

### 2/5 — It’s getting worse

*2026-05-11, version 256.0.0*

View page is so much worse compared to the previous version where you could click on the day you need right on top. And now half of the rates from brokers that were showing just fine before  don’t even show any longer.

### 4/5 — :(

*2026-03-09, version 252.0.0*

Old version was better than this one . Change it back please

### 2/5 — Change it back

*2026-02-25, version 251.0.0*

I hate the new update on how you view loads now

### 4/5 — :(

*2026-02-20, version 251.0.0*

Old version was better than this one . Change it back please

### 2/5 — Needs to be more accurate

*2025-09-12, version 235.1.0*

I used this load board for about 3 months was showing loads then just stoped and majority of the loads is for big rigs not hot shots with gooseneck trailers need better filtering

### 2/5 — Use this app for services, NOT the load board!

*2025-03-16, version 218.0*

Almost ALL of the loads offer, literally, cents per mile… if you happen to find a load for $1 or more per mile, you have hit the jackpot! 

Hope you enjoy going broke, because if you rely on this app for a load board, you most certainly will!

To be fair, the other services offered seem pretty awesome!

### 2/5 — Factoring

*2025-03-07, version 217.0*

The factory blows. you can submit your paperwork fast, but sometimes they take up to two or three days to pay you out. Has to go through so many reviews and they always have to contact the broker. Literally just stay with the factoring company you are I regret it every day. They always tell you they have to contact the broker for rec confirmation approval and POD approval. And still take time to approve the documents.

### 2/5 — Cargo van

*2025-02-02, version 207.0*

How I can book a load forcargo van

### 5/5 — You get what you pay for.

*2024-10-09, version 182.0*

Downloaded the app to check it out.  
Firstly- most of the loads want you to “connect your load board” to theirs.  Like connect your Landstar or CH load board to theirs.  Hmmmm 🤔. 
Next problem is none of the loads have reference numbers.  We all know that the big brokerages and many of the small ones need those to look up a load.
So I did call on a load, the first thing they asked for was the reference number.  Of course. The broker was able to search it out, and said there was no reason that load should be on there, it was for the week prior and had already been covered. 
Now it’s certainly possible that they didn’t see another one they had that a coworker had posted- but without a REFERENCE number it’s impossible to tell.

### 5/5 — Smitty Boyz Exprezz

*2024-10-07, version 181.0*

Absolutely love it

### 5/5 — Amazing

*2024-10-03, version 181.0*

Awesome

### 5/5 — Navigating

*2024-09-01, version 172.0*

Very easy to Navigate through Loads.

### 5/5 — Carl

*2024-08-13, version 167.0*

Great loadboard.  Have booked several loads already in first week of having it

### 5/5 — Ksss Trucking Llc

*2024-08-07, version 165.0*

My name is Santo, I am an owner operator and have been with Truck Smarter for pretty much before they started. I say this because the founder called me directly before to let me know what he was planning to do, I kept his number and when he was ready to launch the app, he reached out again. Anyways I wasn’t factoring with anyone before, and I know I did the right decision to give Truck Smarter a chance. Their load board is great, the support when I have a question or anything I need is excellent. I have nothing but good things to say about Truck Smarter. Thank you guys!

### 5/5 — Great app

*2024-07-25, version 161.0*

It’s a great app with plenty of loads

## Most critical reviews (10 lowest-rated)

### 1/5 — Go back to the other version

*2026-02-24, version 251.0.0*

I do not like this new version it sucks

### 1/5 — Awful update.

*2026-02-22, version 251.0.0*

Pls put it back how it was where I was able to pick the day of the week to see loads. This new update sucks.

### 1/5 — Factoring

*2025-03-03, version 217.0*

In the app it forces you to take the factoring and they don’t give you solutions they want to charge you 500 dollars and I really don’t recommend the experience

### 1/5 — 100% free?

*2025-01-15, version 202.0*

Claims to be 100% free, then upon signing up you’re signing a terms and conditions about paying fees, charges, and reoccurring subscription charges.

### 1/5 — App is garbage

*2024-08-09, version 167.0*

I switch to them for factoring , now regret doing that , they take days to pay and they promise factor same day , also they always have different bugs in the app so stay away ..

APP COMPLETELY GARBAGE STAY AWAY OF THIS COMPANY

### 1/5 — If your Canadian don’t bother

*2024-05-08*

This app would be 100% better if I could search for Canadian loads.  Oh there are a few that I stumble onto but this app is mostly useless to me.

### 1/5 — Truck smarter factoring

*2023-08-31, version 97.0*

I was happy with Truck smarter for a few months but got hit with fraudulent charges on my Visa debit card disputed with Visa took almost 45 days for them to tell me they’re siding with the fraudulent charges. I lost $250. The same company charged my capital one card Mastercard took Capitol one about 30 minutes to get my money back so all my visa backed car are now closed cut up I will not be using visa backed accounts anymore

### 1/5 — False advertisement

*2023-04-13, version v75.0*

Truckers be aware of this app. They advertise fake price  to lure drivers. Here how it works. Let’s say that you are 250 miles away from a certain truck stop which the app advertises an amazingly cheap diesel price. You skip some decent gas stations to head that gas station with the cheap price. As you get closer to that gas station this smart TruckSmarter app cancels your booked price claiming that you made a purchase and even asks you the feedback how the purchase went through. It happened to me a couple of times; please post if anyone else experienced similar situation. I suspect that it is their strategy to trick drivers by advertising cheap prices and as you get close they are offering you a market-average price.

### 1/5 — UShip is a joke

*2022-12-26, version 60.0*

Used to be a decent app, but now that they push uShip as a load board, it’s no longer worth it.

### 1/5 — Truck smarter factoring

*2022-12-24, version 60.0*

Bol was a little blurry it was 5 below zero wind blowing guard wrinkled BOL a little wasn’t quite flat so I flatten it with a book and resubmitted it to truck smarter before 10:00 am on Christmas Eve just to be left hanging $900.00 
Dollars so my family and I were left broke over Christmas holiday nice right.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy process

*2026-03-26, version 253.0.0*

This load board provides a vast amount of loads to choose from. The ease of booking and the accuracy of the app is proficient. I give it a 10 out of 10.

### 5/5 — Great stuff 😎

*2026-03-11, version 253.0.0*

This app is awesome sauce😁😁😁

### 5/5 — Carga

*2026-02-09, version 250.0.0*

Estoy buscando alguna carga para mi box truck de 16 ff

### 5/5 — Love the app

*2025-12-20, version 246.0.0*

5 stars

### 5/5 — Spectacular performance

*2025-04-02, version 222.0*

One of the most outstanding features and services all in one app! And factoring was immediately, set up rapidly as well!

### 5/5 — My life so far with Truck Smarter

*2025-03-28, version 222.0*

I was a bit skeptical at first but I’m starting to enjoy this app 😄

### 5/5 — Surprisingly Decent

*2025-02-19, version 212.0*

This has honestly been a very helpful app as a new business owner it has been many things for me. My factoring co a banking option and a fuel credit line source all for free basically because I use their services. While I have t booked a load through the app it has shined in the other area very brightly!

### 5/5 — Best load board out there

*2025-01-07*

I’ve been using TruckSmarter since version 20 and now that version 200 has released I can confidently say that TruckSmarter is the best way to find loads and fuel on the App Store! Keep up the good work 🪖

### 5/5 — Load site

*2024-12-22, version 199.0*

Awesome app

### 5/5 — Loadbord

*2024-10-24, version 187.0*

The loadboard is not bad in itself, but needs some improvements. It is convenient because you can set your parameters in brokers, states, etc. and it is saved. It is not convenient that when you try to look at the cargo further, that is, you opened the cargo and at the bottom you see the offer of cargoes further, your parameters do not work there. It is also not convenient because loads sometimes appear that have been picked up a long time ago and there is no button to update the loadboard, there is no way to set individual dates, it shows you for all dates where there are loads that fit your parameters. And in general, it is convenient, only there something needs to be changed and supplemented. If it were still possible to make a version for a tablet separately, it would be even more interesting to use, because at the moment there is only a mobile version for a tablet, which makes it not very convenient to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
