# TruckX - Electronic Logbook — user reviews > 375 indexed App Store user reviews of TruckX by TruckX Inc, rated 4.70/5 from 2,706 ratings. - Source: https://appshunter.io/ios/app/truckx-electronic-logbook/id1216209774/reviews - App overview in markdown: https://appshunter.io/ios/app/truckx-electronic-logbook/id1216209774.md - Rating breakdown: 5★ 2,384 · 4★ 131 · 3★ 51 · 2★ 27 · 1★ 113 ## What do users think of TruckX? Overall sentiment: positive **Pros** - 👍 Good service - 👍 Helpful and professional staff - 👍 Easy to use - 👍 Reliable app - 🚀 Quick issue resolution **Cons** - 🐛 Occasional connectivity issues - 🐛 Discrepancies in log data - 🐛 Lack of certain features (e.g. cycle time display) **Commonly reported bugs** - Logbook not updating automatically - Incorrect odometer readings - App crashes in background **Most requested features** - Automatic cycle time display - Improved Bluetooth connectivity - More customization options ## Newest reviews (20 of 375) ### 5/5 — Owner *2026-07-09, version 2.9.24* Harish kumar ### 5/5 — Simran *2026-07-07, version 2.9.24* Good job ### 5/5 — Good service *2026-06-27, version 2.9.24* Nivodhit ### 5/5 — Sargunpreet *2026-06-25, version 2.9.24* Sargunpreet ### 5/5 — Abhi Sharma *2026-06-21, version 2.9.24* Good job ### 5/5 — Good job 👍👍👍👍👍 *2026-06-17, version 2.9.24* Anitadh hsarmagoo job ### 5/5 — Suntan *2026-06-06, version 2.9.23* Good sarvice ### 5/5 — Owner *2026-06-05, version 2.9.23* Parag ### 5/5 — Priyanka *2026-06-01, version 2.9.23* Excellent service ### 5/5 — good job *2026-05-29, version 2.9.23* Anirudh ### 5/5 — Thank you SAKSHI kansol *2026-05-22, version 2.9.22* You are awesome ### 5/5 — Akash *2026-05-18, version 2.9.22* Soo nice services ### 5/5 — Jaspreet *2026-05-10, version 2.9.18* Jaspreet ### 5/5 — Parminder kaur👍 good job👌 *2026-05-07, version 2.9.18* Khushhal garg good job ### 5/5 — Parag *2026-05-02, version 2.9.18* Good job ### 5/5 — Brushing *2026-04-18, version 2.9.18* Airsh Charla ### 5/5 — Atin goutam *2026-04-10, version 2.9.18* Atin goutam ### 5/5 — ***** good service good person anirudh thanks dear *2026-04-09, version 2.9.18* Thanks dear anirudh so much great service thanks dear good luck ### 5/5 — Parteek *2026-04-09, version 2.9.18* Parteek great job ### 5/5 — Tania👍 good job *2026-04-07, version 2.9.18* Tania👍good job ## Most critical reviews (10 lowest-rated) ### 1/5 — Miles *2025-08-19, version 2.9.7* When I file IFTA the miles I get here are always more even I got miles from Mexico. I don’t do any work in Mexico why they don’t have answer ### 1/5 — Driver *2025-07-17, version 2.9.5* The customer support of this E Lock is useless. You will never get help or they will solve an issue. ### 1/5 — Driver *2025-07-04, version 2.9.5* Per the law you are allowed to do and 8/2 5/5 7/3 this ELD does not allow you to follow the rules. Trucker X need to fix that problem ### 1/5 — Don’t Believe The Lies *2025-03-08, version 2.8.31* TruckX is a scam Period!! ### 1/5 — RAISED PRICE *2024-04-03* Truck X is easy to use logbook. What they just play a game to make Money. Highway is a company that broker used to set up contract and tracking . Which you can hook up with logbook. Before TruckX was revoked by FMCSA. I was set us for tracking with TruckX and Highway. I did all the contract set up with truck ex. When Truck X revoked. They set up new version Off ELD right away. So with new set up. They said you can not do tracking. You have to get premium plus plan. Which is $30 . I am on basic plan for $20 a month. So they played very trick move on here. This information is for anyone who is using Truck X. Thing can change pritty quick here . Without you realizing. My set up with Highway went down because they were revoked and in new version they pull the plug out for tracking. ### 1/5 — Non cooperation from tech team *2023-06-09* The Truck X ELD is a poorly designed electronic logging device that has caused many users to experience difficulties during installation and integration with their existing systems. The device is unreliable and often fails to record accurate data, which can cause serious problems for drivers and fleet managers alike. The customer service is also terrible, with long wait times and unhelpful representatives who are unable to resolve issues in a timely manner. Overall, I would not recommend the Truck XEL D to anyone looking for a reliable and user-friendly electronic logging device.” ### 1/5 — Going to Google review. *2023-05-22* The app constantly crashes, and will not go on the drive line automatically— I can't put it manually either unless I'm editing the log, and then once I do that it removes my pretrip inspection. So for example when you do the pre-trip in the morning and start driving, when you stop you'll notice you're still on line 4 doing your pre-trip and when you edit the log it removes the pre-trip, leaving just the driving entry. This is with the tablet or the phone. I've decided to post my review on Google to warn ⚠️ others. I’m certain there are better E-Log apps available. This one is horrible. Don’t get a ticket using this app. You’ve been warned ### 1/5 — Highway Transport *2021-07-31* I have been using this from past two years. It was working fine until last two months. The issue became that when I logged into my admin account, and it was showing multiple violations. There was a discrepancy between my driver log data and the admin log data. I tried to resolve this issue by contacting TruckX customer support however, they were not able to resolve my issue and repeatedly gave me different responses each time I contacted them to resolve my problem. I took their advice and started using the app on my cellular phone however, I recently checked my admin account and the violations and log data discrepancy is still there. The customer support is completely blind to the issue that I am facing. They have no answers for my problem. ### 1/5 — Not worth it *2021-05-11, version 1.9.41* One off the worst customer support. I can’t even get them to fix my odometer situation. If I drive thru midnight it shows. Next day last driving location odometer. Also shows I drive 12 miles in 1 minutes. If call customer support. They say DOT not look into that. Are they serious? ### 2/5 — Poor support *2020-01-25* I actually like the program. But God forbid you have even a simple problem. You’ll have to deal with their completely worthless, outsourced support. On my phone, the program only works when it’s active. If it’s in the background it won’t put me on drive time when I pull out. I’ve tried tech support twice. The first guy I could not even understand. I asked him to give me someone who could speak better English. He said they would give me a call back, that never happened. Second try I could not even get the girl to understand my problem, much less get any kind of solution. ## Most praised reviews (10 highest-rated) ### 5/5 — Sargon *2026-08-25, version 2.9.24* Good ### 5/5 — Good job simrn *2026-08-21, version 2.9.24* Parteek kumar very very good job ### 5/5 — Good job simrn *2026-08-17, version 2.9.24* Khushhal very very good job ### 5/5 — Sonali *2026-08-07, version 2.9.24* Good ### 5/5 — Good job simrn *2026-08-05, version 2.9.24* Parteek very very good job ### 5/5 — Amit *2026-08-03, version 2.9.24* Amit ### 5/5 — Khushi *2026-07-30, version 2.9.24* Khushi ### 5/5 — Good job simrn *2026-07-20, version 2.9.24* Simrn very very good job ### 5/5 — Good job *2026-07-16, version 2.9.24* Yukti very very good job ### 5/5 — Sargun *2026-07-14, version 2.9.24* Sargun --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*