# TruckX Fleet — user reviews > 52 indexed App Store user reviews of TruckX Fleet by TruckX Inc, rated 4.30/5 from 113 ratings. - Source: https://appshunter.io/ios/app/truckx-fleet/id1443969675/reviews - App overview in markdown: https://appshunter.io/ios/app/truckx-fleet/id1443969675.md - Rating breakdown: 5★ 89 · 4★ 3 · 3★ 2 · 2★ 2 · 1★ 17 ## What do users think of TruckX Fleet? Overall sentiment: mixed **Pros** - 👍 Excellent customer service - 👍 Responsive support staff - 👍 Helpful representatives - 👍 Professional interactions - 👍 Easy to operate - 👍 Good ELD rates - 👍 Fast service - 👍 Good guidance - 👍 Polite communication - 👍 Technically sound support **Cons** - 🐛 App crashes frequently - 🐛 Unreliable internet connection checks - 🐛 Sluggish app performance - 🐛 Inaccurate or delayed location updates - 🐛 Map issues and unresponsiveness - 🐛 Dashcam SOS button issues - 🐛 Dashcam video recording limitations - 🐛 Poor service for IFTA fuel input - 🐛 Bad camera reliability - 🐛 App not working at times **Commonly reported bugs** - App keeps crashing - App says check internet connection even when connected - Cannot check truck location easily - App updates location very slowly (15 minutes) - Map does not load when clicking on truck - Dashcam requires memory card removal for video - Dashcam SOS button records only 13 seconds - Dashcam SOS button is too thin and can break - Support takes 24-48 hours for video retrieval - IFTA fuel input not allowed on mobile app - Cameras have problems every 2 weeks - Cannot watch live camera feed sometimes - App not working on certain days - Idle trucks can lead to violations **Most requested features** - Improve map functionality and responsiveness - Increase dashcam SOS button recording duration - Allow mobile input for IFTA fuel - Enable satellite mode for truck locations - Add a button to navigate directly to maps from TruckX ## Newest reviews (13 of 52) ### 2/5 — Developers need to work seriously on making it flawless *2024-09-01* I have been advising of the flaws this app have. It keeps crashing and most of the times even if the internet is working and connected the apps says pls check your Internet connection to administrator account. Its too unreliable application and you can’t check the location of trucks easily. Truck mandate was better than this ### 5/5 — BEST TRUCKING ELD IN THE MARKET *2024-07-26, version 3.1.8* Phenomenal customer care service ELD rates are amazing. Easy to operate. ANKIT is incredible customer care rep. ### 5/5 — Anirudh *2024-06-16, version 3.1.6* Good job ### 5/5 — Abhishek *2024-05-28* Excellent service ### 5/5 — Not working *2024-04-15* What’s happening today App not working ### 5/5 — Anirudh. *2024-04-11, version 3.1.6* Very good service ### 5/5 — Shaun Patterson *2024-04-02* He is doing really good job he helps me lot ### 5/5 — Amit joon *2024-04-02* Ankit kumar was really very helpful in solving my problem… ### 5/5 — manager *2024-03-27* Vaishally was very helpful. We were helped by other reps before. Finally Vaishally helped to set up everyone. big thanks for her hard work and dedication. ### 5/5 — Sahil Sardana *2024-03-20* this guy really helpful. He solve my problem in few seconds .. ### 5/5 — Sahib Saldana good *2024-03-20, version 3.1.4* Sahib Saldana good. Sukpal ### 5/5 — Anrik *2024-03-12* Yashika is great, fix my problem very quick ### 5/5 — Abhishek great service *2023-11-03* Service all time good, Abhishek Singh ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not buy dash cam *2025-12-06* This is the first live dashcam i used that requires you to take out the memory card to get a video plus even if you hit sos button it only records video for 13 seconds unbelievable it should be around 1 minute!. Nail in coffin sos button is to thin can break any moment, tried to call support to get a video from them of my dashcam for testing they said it takes 24 to 48 hours just for 1 small 5 minutes video 😂 now imagine getting in road rage and trying to explain to authorities it takes 24 to 48 hours for video. I feel scammed never ever getting anything from truckx again. ### 1/5 — Amandeep good job *2025-04-23, version 3.2.1* Amandeep good job ### 1/5 — Saabi *2025-03-15, version 3.1.16* Bad update ### 1/5 — Number one stupid sluggish and nonsense map *2024-07-17* Its been months now when i sent a feedback. I don’t get it what their backend devlops are doing to improve this app. It updates location in most cases in 15minutes. App is sluggish, doesn’t show locations in satellite mode. When click on truck in app, location doesn’t load. It is only when their is only 3trucks moving. You can’t rely on this company service. It is most pathetic eld ever i saw ### 1/5 — Never recommend Truck x *2024-01-07* Since I download this app, never works, called 20 times in month to TruckX but none of their employee know how to fix this. Very disappointed and never recommend any trucking company to go with TruckX . Worst service ### 1/5 — Sue *2023-12-21* Very poor service and this app never work properly Everyday new issue None of employee know how to solve problems Very disappointed and never recommend any one to buy TruckX service ### 1/5 — Garbage app *2023-10-04* This is useless for IFTA purposes if you try to input your Fuel on this mobile app it didn’t allow to. Talked ti support team they solution was write it on paper then when you are near a computer you could input. That is insane have to make the work twice when you pay for ELD Services that track your location and miles and suppose to be able to track your Fuel gallons since they offer IFTA. ### 1/5 — Bad cameras *2023-08-14, version 3.1.1* I have bought 5 cameras and they have a problem every 2 weeks and sometimes you can't watch live I DON'T NOT RECOMMEND THIS COMPANY PLEASE DONT WASTE YOUR MONEY ### 1/5 — Horrible don’t use this ELD IF YOUR TRUCK IS IN IDLE YOU WILL BE THROEN INTO VIOLATION *2022-05-21, version 2.1.15* Please go some where else. You will regret it. ### 2/5 — Mapping in app *2026-01-12* There is no button to take you from TruckX to maps on IOS when trying to map an asset. ## Most praised reviews (10 highest-rated) ### 5/5 — Good service *2025-04-05, version 3.2.1* Good work ### 5/5 — Quick, Responsive, Connected *2025-03-27* They are quick, responsive and always connected. Calls u back, solves ur problems. Very warm and technically sound. ### 5/5 — Best customer support specially Aniket Singh *2025-03-14, version 3.1.16* Best ever eld provider ### 5/5 — Tin *2025-02-14* Very good customer service.i gave him 5 star for helping. ### 5/5 — Amandeep good job *2025-02-06, version 3.1.11* Amandeep good job ### 5/5 — Amisha *2025-01-14* Amisha Rajput answered my call and talk to me so professionally and cool way. M very satisfied for the service . Thank you so much Amisha ji ### 5/5 — Amandeep Singh *2024-12-13, version 3.1.11* Nice job ### 5/5 — Abhishek Sharma *2024-11-08, version 3.1.11* He is very helpful thanks ### 5/5 — Gurpreet *2024-09-05, version 3.1.9* Good Service ### 5/5 — Anirudh *2024-08-13* Very good customer service.i gave him 5 star. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*