# TruDoc > 24/7 virtual and in-person medical care services with teleconsultation and home programs. (iPhone/iPad app by TRUDOC HEALTH CARE L.L.C.) - Source: https://appshunter.io/ios/app/trudoc/id1015588412 (this page in markdown: same URL + `.md`) - Developer: [TRUDOC HEALTH CARE L.L.C](https://appshunter.io/developer/1437235154) - Category: Medical, Health & Fitness - Price: Free - Rating: 3.20/5 from 26 App Store ratings · 76 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 90 MB - Languages: American English - Released: 2015-07-11 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/trudoc/id1015588412/reviews.md ## What is TruDoc? TruDoc offers a one-stop-care-destination for people who are healthy, acute, or chronic through different entry points including Integrated Mobile Application, Virtual Clinic, Hospital at Home Program and Hospitalist Program that are all connected to our 24x7 Doctor Call Center. TruDoc integrated mobile application allows you to speak to a TruDoc doctor via voice/video call and live chat. Services: • Teleconsultation • Medication prescription and delivery, where available • Lab tests, where available • Referrals and appointment booking, if required • Holistic care including nutrition care and mental health care Features: • 24x7 access to doctors through voice/video call and live chat • Multilingual team (English, Arabic, Hindi or Urdu) • Vital signs monitoring • Health articles and tips • Appointment tracker • Medication reminders • On-demand access to dietitians and psychologists • We integrate with the health app (HealthKit) to read and track your steps data and show them in a beautiful way. Download ‘TruDoc’ app now to access our services. Discover our other entry points: • TruDoc’s on-site and virtual clinics can be made available in different locations including corporate offices, staff accommodation, pharmacies, schools, malls, nursing homes, hotels, etc. • TruDoc’s Hospital at Home Program with 24x7 telemonitoring, provides acute and chronic care at the comfort of home. Individuals are monitored 24x7 by our Doctor Call Center through TruDoc’s integrated connected devices. Doctors and nurses are available to visits 24/7. • TruDoc’s Hospitalist/Roaming doctors Program coordinates the care in the hospital and serves as a liaison between patient, family, and the treating doctor. For more information, visit www.trudocgroup.com. ## Key features - 24/7 doctor access - Teleconsultation - Medication prescription & delivery - Vital signs monitoring - Mental health support - HealthKit integration ## Recent user reviews (10 of 76) All indexed reviews: https://appshunter.io/ios/app/trudoc/id1015588412/reviews.md ### 1/5 — Never ever use their pharmacy delivery *2026-05-21* Consulation is fine but never ever use their delivery option if you need the medication now they will deliver it after hours and they give request to pharmacy which is far away even though pharmacies are available nearby.. so better go to a clinic and then get medicines by hand rather than this useless ### 1/5 — Very poor experience. *2026-02-15, version 6.0.1* Very poor experience. My insurance claim was rejected, and when I contacted my insurance company, they confirmed that no request was ever raised by TruDoc. Despite several emails and calls, TruDoc was unable to provide a request or reference number so I could follow up with my insurer. It has been more than 7 days, and their customer service keeps repeating the same information and asking the same questions, with no resolution. Extremely frustrating experience and disappointing customer support. ### 1/5 — Disappointing Experience from Start to Finish *2026-02-14, version 6.0.1* I had high expectations for the TrueDoc app, but the entire journey was honestly a disaster. The customer care team was unhelpful and seemed poorly trained, making it frustrating to get even basic support. The GP consultation didn’t feel professional or experienced, which left me even more concerned rather than reassured. To make things worse, the pharmacy service was extremely slow. My medication wasn’t delivered on the same day—it arrived the next day, and it was transported through a motorbike in a way that didn’t inspire confidence at all. Overall, the service needs major improvement. I won’t be using it again until these issues are fixed. ### 2/5 — Disappointed *2025-12-31, version 5.9.10* Charged for a sick leave paper and not was not valid. I was not even offered or discussed the option of a Ministry sick leave that is the appropriate one. Not recommended sorry. ### 1/5 — Poor Service *2025-10-12, version 5.7.0* I was trying to consult doctor from last 3 hours, called thrice with interval of 1 hour the representative advised doctor will call back. Poor response time ### 3/5 — Medicines delivered later *2025-10-11, version 5.7.0* The platform is highly efficient and provides a convenient way to communicate with doctors confidently. However, there has been a consistent delay in medicine deliveries, which are usually scheduled for the following day. The pharmacists have mentioned that this delay is due to the limited availability of only one delivery rider, making same-day delivery difficult. I hope this concern can be reviewed and addressed to improve the overall service experience ### 1/5 — Useless *2025-10-10, version 5.7.0* Not possible to call a doctor - every time doctors are not available. Request call back - you can leave request , but you won’t get a call within 30 minutes as it was mentioned. Appointment booking is not working, you need to call and line is always busy. Every time it is a fight and you should spend a lot of time. ### 1/5 — Terrible Customer service and patient App *2025-09-26, version 5.6.0* The worst Health Care customer service in the entire GCC. Team is extremely rude and unprofessional they cut the patient line if they are not happy with the conversation, everytime I have to make endless calls to get the service needed, they claim to use AI but their tech is so backwards that I have to repeat my details at least 5 times until I get to speak to a doctor. Nothing is synced and worst experience ever! Mobile app data doesn’t show any of my patient details on it! Terrible ### 5/5 — Application issue *2025-09-23, version 5.6.0* This application doesn’t opened with me I deleted many times and downloaded still not working this application. For your kind assistance please. Thank you. ### 1/5 — Stupid customer service *2025-08-19, version 5.5.3* App hangs all the time and stupid customer service ## Frequently asked questions about TruDoc ### What services does TruDoc offer? TruDoc provides teleconsultation, medication prescription and delivery, lab tests, referrals, appointment booking, and holistic care including nutrition and mental health support. It also offers virtual clinics and hospital-at-home programs. ### How can I connect with a doctor on TruDoc? You can connect with a TruDoc doctor via voice call, video call, or live chat through the integrated mobile application. Doctors are available 24/7. ### Does TruDoc support multiple languages? Yes, TruDoc has a multilingual team that can communicate in English, Arabic, Hindi, and Urdu, making it accessible to a diverse user base. ### Can TruDoc monitor my vital signs? Yes, TruDoc offers vital signs monitoring. The app also integrates with Apple Health (HealthKit) to read and track your step data. ### What is the age rating for TruDoc? TruDoc has an age rating of 4+, making it suitable for a wide range of users. It is available on iPhone, iPad, and iPod. ### How often is TruDoc updated? The latest version of TruDoc is 6.0.5, and it was last updated on March 11, 2026. This indicates a commitment to regular updates and improvements. ### Is TruDoc available for free? Yes, TruDoc is available for free. There are no upfront costs to download and use the basic features of the application. ### What is the user rating for TruDoc? TruDoc has a rating of 3.2 stars from 26 ratings. This suggests that while many users find value in the service, there may be areas for improvement based on user feedback. ## Version history (last 5 releases) ### 6.1.6 — 2026-08-11 - Bug fixes ### 6.1.5 — 2026-07-28 Pharmacy Order Tracking, Reimagined A whole new way to watch your order come to life We’ve completely rebuilt the pharmacy order detail page from the ground up — transforming it into a rich, living view of your order’s entire journey, from the instant you place it to the moment it lands at your door. No more guessing. No more wondering. Just total clarity, every step of the way. - Live Order Tracking — Follow Every Move The moment your order is handed to a delivery agent, the map comes alive. Watch their location update in real time as they make their way to you. It’s your order, on the move, right before your eyes. - Order Status, Start to Finish Every milestone, beautifully surfaced. From the pharmacist reviewing your prescription to the final handoff at your doorstep, the page now reflects each and every stage of your order — so you’re always in the know. - Payment Details, Crystal Clear Your payment information now takes center stage. Whether you’re paying by cash, card, online payment link, or TruCare Wallet, you’ll always know exactly what you owe, how you’re paying, and whether your payment has landed. Total transparency, zero surprises. ### 6.1.4 — 2026-07-13 This update includes bug fixes and performance improvements to enhance the overall app experience. We've resolved several issues, improved stability, and made general enhancements for a smoother and more reliable experience. ### 6.1.3 — 2026-07-09 This update includes bug fixes and performance improvements to enhance the overall app experience. We've resolved several issues, improved stability, and made general enhancements for a smoother and more reliable experience. ### 6.1.2 — 2026-07-04 This update includes bug fixes and performance improvements to enhance the overall app experience. We've resolved several issues, improved stability, and made general enhancements for a smoother and more reliable experience. ## Apps similar to TruDoc | App | Rating | Price | Category | | --- | --- | --- | --- | | [iSON Doc](https://appshunter.io/ios/app/ison-doc/id6499490498) | — | Free | Medical | | [Zulekha Hospitals](https://appshunter.io/ios/app/zulekha-hospitals/id914494489) | 4.3 (72) | Free | Medical | | [Emirates Telemedicine](https://appshunter.io/ios/app/emirates-telemedicine/id6743702137) | — | Free | Medical | | [Okadoc](https://appshunter.io/ios/app/okadoc/id1376482341) | 4.4 (9) | Free | Medical | | [DarDoc](https://appshunter.io/ios/app/dardoc/id1570460216) | 4.7 (65) | Free | Medical | | [Halek Le Hamek](https://appshunter.io/ios/app/halek-le-hamek/id6670169244) | — | Free | Medical | ## More apps by TRUDOC HEALTH CARE L.L.C - [TruDoc24x7 SA](https://appshunter.io/ios/app/trudoc24x7-sa/id1605109951) - [Eko TeleMed](https://appshunter.io/ios/app/eko-telemed/id1626473240) All apps by TRUDOC HEALTH CARE L.L.C: https://appshunter.io/developer/1437235154 ## Related topics [trudoc](https://appshunter.io/ios/topics/trudoc) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*