# True Balance - Personal Loan — Fast, Secure Personal Loan App

> Digital personal loan app for fast, secure, and accessible financing. (iPhone/iPad app by BALANCEHERO INDIA PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/true-balance-personal-loan/id6752374449 (this page in markdown: same URL + `.md`)
- Developer: [BALANCEHERO INDIA PRIVATE LIMITED](https://appshunter.io/developer/1839151631)
- Category: Finance
- Price: Free
- Rating: 4.40/5 from 2,575 App Store ratings · 32 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 65 MB
- Languages: American English
- Released: 2025-10-12
- Data updated: 2026-09-06
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/true-balance-personal-loan/id6752374449/reviews.md

## What is True Balance?

True Balance is now on iOS!

True Balance is an online personal loan app trusted by over 80 million Indians. It is a secure digital platform for personal loans, payments, and financial services with a simple mission: Finance for All. We are authorised by the RBI as a Prepaid Payment Instrument (PPI) issuer and also facilitate digital personal loans ranging from ₹1,000 to ₹2,00,000 (Disbursal Amount) for a tenure of a minimum of 6 months to a maximum of 24 months through RBI-registered NBFCs. 

Additionally, we enable access to digital personal loans up to ₹5,00,000 through RBI-registered NBFCs in partnership with our fintech partners, with flexible tenures ranging from 12 to 48 months, subject to the lender’s policy. 

With our initial iOS version, you can now apply for personal loans seamlessly. More features like Digital Wallet, Gift Wallet, and others are coming soon!

Personal Loans Made Easy
- Personal Loan Amount : Borrow up to ₹5,00,000 (Disbursal Amount) by the NBFCs in partnership with our Fintech Partners 
- Tenure: Flexible repayment periods of 6 to 48 months (as per lender’s policy)
- Disbursal: Loan credited directly to your bank account by the RBI registered NBFCs
- Processing Fees: Affordable & transparent, with no hidden charges
- APR: ranges from 28.8% to 78% for loans disbursed by our NBFC partners and the NBFCs in partnership with our Fintech Partners
- EMI Due Date: 1st, 3rd, 5th, 10th, 15th, 20th of every month

Why Choose True Balance?
- 100% Digital – apply anytime, anywhere
- Safe & Secure – encrypted platform
- Transparent Terms – no hidden costs
- Low Processing Fees – affordable for borrowers
- 24x7 Access – financial support when you need it most

Example Loan Calculation
- Loan Type: Unsecured Personal Loan
- Amount: ₹10,000
- Tenure: 6 months
- Interest Rate: 2.4% per month
- Processing Fee (6%): ₹600 + GST (₹108) = ₹708
- Total Interest: ₹844
- EMI: ₹1,807
- Total Repayment: ₹11,550 (includes interest + processing fee + GST)

How to Apply
- Install the True Balance app
- Register with your mobile number
- Submit KYC documents 
- Complete a few steps to check loan eligibility
- Receive the approved loan amount directly in your bank account.

Our Lending Partner Details 
True Credits Private Limited
InCred Financial Services Limited
Grow Money Capital Pvt. Ltd.
Vivriti Capital Limited
Northern Arc Capital Limited
Oxyzo Financial Services Limited

Our Fintech Partner
Prefr (Dreamplug Technologies Private Limited)

Responsible Lending
- True Balance adheres to responsible lending practices. Our policies and services comply with all applicable laws and regulations. We are committed to providing transparent and ethical financial services to our users.

Additional Information
- Secure, encrypted systems to protect customer data: [Privacy Policy Link]
- Privacy Policy: [True Balance Privacy Policy]
- Terms & Conditions apply

Contact Us
Address: The Circle Work, 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India
Email: cs@balancehero.com

## Key features

- Personal loans up to ₹5,00,000
- Flexible tenures from 6 to 48 months
- 100% digital application process
- Secure and encrypted platform
- Transparent fees and no hidden charges
- Direct bank account disbursal

## Recent user reviews (10 of 32)

All indexed reviews: https://appshunter.io/ios/app/true-balance-personal-loan/id6752374449/reviews.md

### 1/5 — Disappointed customer

*2026-08-25*

Very disappointed with True Balance. I have been a loyal customer and have taken loans from the app before and cleared my EMIs properly.

Recently, I cleared my ₹19,000 outstanding loan amount, expecting that after closing the existing loan I would be eligible for a higher/fresh loan. I made the payment keeping my other financial commitments in mind.

But after clearing the entire amount, the app suddenly shows “Not Eligible” when I try to apply for a new loan.

This is extremely disappointing and frustrating. If there is no guarantee of getting a fresh loan after closing the existing one, customers should not be given such expectations.

After being a loyal customer and clearing my dues, this is how I am treated. I feel completely let down by True Balance. I would not recommend relying on this app based on my experience

### 1/5 — Very Disappointing Experience with True Balance – Loan Disbursement Delay & Poor Customer Support

*2026-08-22*

The loan has already been approved, but they said it will take up to 7 days for the amount to be credited. I’m not sure why the process is taking this long after approval.

The customer care support is really poor as well. There is no proper response or clear update from their side, and it is very difficult to get accurate information about the status. If the loan is already approved, the amount should ideally be credited much sooner, or at least they should provide a clear explanation for the delay.

Honestly, based on my experience, I would not recommend True Balance to others. If you need quick disbursement and reliable customer support, I would suggest thinking twice before choosing True Balance. Very disappointing experience so far.

### 1/5 — ⭐️

*2026-08-20*

⭐ 1-Star Review I took a loan with a 6–8 month EMI option but repaid the entire amount within just one month. I have a 100% on-time repayment history with zero late payments. After repayment, the app showed that my credit limit had increased, creating the impression that I was eligible for another loan. However, when I applied again, it simply said "You are not eligible." This is misleading and creates false expectations. The app also charges very high interest rates, and despite repaying loan

### 5/5 — Too bad

*2026-08-17*

Actually i cleared all the amount before time … but the app didn’t gave me … another and rejected … still I don’t know what is the reason

### 5/5 — Finally Found a Loan App That Worked!

*2026-08-14*

Highly Recommended

I had been trying to get a loan from different apps and lenders, but unfortunately, I wasn’t getting approved anywhere. Then I tried this app, and to my surprise, my loan was approved very smoothly. The entire process was simple, quick, and convenient.

Really happy with the experience so far. If you’re looking for a simple and hassle-free loan application process, I would definitely recommend giving this app a try. 👍

### 5/5 — helped

*2026-08-12*

True Balance is a really good app. They helped me immediately when I was in urgent need, and I really appreciate their service. I feel that if I need financial assistance again in the future, I would definitely choose True Balance again.

### 1/5 — Loan support

*2026-08-03*

I have been using this loan app for a long time and have always had a good experience. As usual, the app showed that I could clear my existing dues and apply for a new loan. Based on that, I cleared my outstanding loan and applied for a new one yesterday, Sunday, 3 August, at around 10:30 AM.

The issue has already been escalated to the support team, but it has now been over 24 hours and I still haven’t received any response or update. After waiting like an idiot for the loan. Now they have rejected my application..bloody waste app

### 1/5 — Please don’t install this app

*2026-08-02*

Took my first loan and paid it back well before the due date, expecting a smooth experience. But when I urgently needed a second loan, they flat out rejected my application! Terrible algorithm and complete waste of time. Do not rely on this app when you actually need quick financial help. Infact i don’t want to give 1 star that could u understand how much I have bad experience with this app

### 1/5 — Waste if time and data

*2026-07-24*

I downloaded True Balance thinking I’d get quick loan help. I filled all details, uploaded KYC, bank statements, selfie, everything they asked. Then after 5hr to 6hrs they REJECTED me with no proper.
Why ask for all documents if you were going to reject anyway?  
App is slow, keeps spamming notifications for loans, but won’t approve anyone. Don’t waste your time. Uninstalling.

### 1/5 — Disappointed

*2026-07-06*

I am very disappointed with the TrueBalance app. I took a Level Up Loan for the first time and repaid it in full before the due date. I also took a second loan and repaid that on time as well. However, when I applied for a third loan, my application was rejected without any clear reason.

My CIBIL score is good, and I have maintained a perfect repayment history. If customers repay their loans responsibly and on time, what is the purpose of the Level Up system if they still cannot get another loan when they actually need it?

Now the app shows both Level Up Loan and Cash Loan as Unavailable, even though I have never missed a payment. This is very disappointing and unfair to loyal customers. I hope TrueBalance provides a clear explanation and improves its loan approval process.

## Frequently asked questions about True Balance

### What is the maximum loan amount I can get with True Balance?

You can borrow up to ₹5,00,000 (Disbursal Amount) through NBFCs in partnership with True Balance's Fintech Partners. The exact amount is subject to the lender's policy and your eligibility.

### What are the repayment terms for loans from True Balance?

True Balance offers flexible repayment periods ranging from a minimum of 6 months to a maximum of 48 months, depending on the lender's policy. You can choose EMI due dates on the 1st, 3rd, 5th, 10th, 15th, or 20th of every month.

### How long does it take to get a loan through True Balance?

The app facilitates a 100% digital application process, allowing you to apply anytime, anywhere. Once approved, the loan amount is credited directly to your bank account by RBI-registered NBFCs.

### What are the fees associated with True Balance loans?

True Balance offers affordable and transparent processing fees with no hidden charges. The Annual Percentage Rate (APR) ranges from 28.8% to 78% for loans disbursed by their NBFC partners.

### Is True Balance a secure platform for personal loans?

Yes, True Balance uses secure, encrypted systems to protect customer data. It is an RBI-authorised Prepaid Payment Instrument (PPI) issuer and facilitates loans through RBI-registered NBFCs.

### Does True Balance have ads?

Yes, True Balance contains advertisements. Users can expect to see ads within the application.

### What devices does True Balance support?

True Balance is currently available on iOS devices, specifically iPhones. Future updates may expand compatibility to other platforms.

### How often is True Balance updated?

The latest version of True Balance is 7.25.00, and it was last updated on May 19, 2026. This indicates a relatively frequent update cycle for the application.

## Version history (last 5 releases)

### 7.32.00 — 2026-08-26

- Now, apply for a new credit card right on the True Balance app. Discover curated options from leading banks, just for you!
- Avail your pre-approved loan directly from the home screen.
- Under-the-hood improvements for faster loads and stronger security.

### 7.29.01 — 2026-07-21

- Performance improvements and minor bug fixes to ensure a secure and stable experience.

### 7.29.00 — 2026-07-15

Improved UPI Autopay experience for smoother mandate authorization through supported UPI applications.
App improvements and bug fixes

### 7.28.00 — 2026-07-01

Improved UPI Autopay experience for smoother mandate authorization through supported UPI applications.
App improvements and bug fixes

### 7.25.00 — 2026-05-19

Improved UPI Autopay experience for smoother mandate authorization through supported UPI applications.
App improvements and bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
