# True Balance - Personal Loan — user reviews > 32 indexed App Store user reviews of True Balance by BALANCEHERO INDIA PRIVATE LIMITED, rated 4.40/5 from 2,575 ratings. - Source: https://appshunter.io/ios/app/true-balance-personal-loan/id6752374449/reviews - App overview in markdown: https://appshunter.io/ios/app/true-balance-personal-loan/id6752374449.md - Rating breakdown: 5★ 2,033 · 4★ 168 · 3★ 65 · 2★ 44 · 1★ 265 ## Newest reviews (10 of 32) ### 4/5 — Interest *2026-04-27* Interest rates are a bit high otherwise process is easy ### 4/5 — Easy interface *2025-12-08* The interface is really accessible and easy to understand. ### 5/5 — Quick and convenient loan *2025-12-05* I need some amount for an emergency and had no time to wait for long approval. I tried many apps to get loans, truebalance was the quickest one to respond back and i got loan money in my account. There was no hassle and the app is also very easy to use. ### 5/5 — A better option compared to others! *2025-12-05* I’ve tried taking loans from multiple apps, and while none are perfect, this one definitely stands out. The process is smooth, and hassle-free. I would absolutely recommend it and will consider using it again if the need arises in the future. ### 5/5 — Best Loan App *2025-12-05* I got instant loan without any question ask in my urgent time. I am very thankful to the true balance. You guys are doing great work. **Developer response:** Hi Trizya, thank you so much for your 5-star rating! We’re delighted to know you had a great experience with True Credits. Tell your family and friends, and help us reach more people. For any suggestions, please write to us at cs@balancehero.com. Thanks, Team True Balance Note: Loans are provided by RBI-licensed NBFCs ### 5/5 — Quick loan *2025-12-05* I needed some money for emergency and I got the loan from True balance within minutes and the process was also easy. Good app ### 5/5 — Instant loan *2025-11-30* Needed money as my salary got delayed. Applied loan in 5-6 steps and got the loan within few minutes. Reliable trustable app. Also, it offers flexible repayment options. Would recommend this app for easy personal loan. **Developer response:** Hi Akash, thanks for your appreciation. Our aim is to provide a seamless and pleasing experience to all our users. As our esteemed user we would wish you to explore multiple services available on the app like recharges, postpaid, DTH payment services etc. Enjoy your balanced mobile life with True Balance! Thank you, Team True Balance Note: Loans are provided by RBI-registered NBFCs ### 5/5 — Easy personal loan *2025-11-29* Simple online application. Multiple offers were given and went with 12 month loan. Received money within 5 minutes. Flexible repayment options are also available. Good, reliable app for online loan. **Developer response:** Hey, thanks for sharing your positive experience! We’re happy to know you’re satisfied with our service. Tell your family and friends, and help us reach more people. For any suggestions, please write to us at cs@balancehero.com. Thanks, Team True Balance Note: Loans are provided by RBI-licensed NBFCs ### 5/5 — Good Application *2025-11-27* One of the best loan providers company which helped me to provide hassle free loan in few minutes. Interest rates are pretty much fine compared to other Applications. Do try this once! **Developer response:** Hi Anjali, Thank you so much for your 5-star rating! We’re delighted to know you had a great experience with True Credits. Tell your family and friends, and help us reach more people. For any suggestions, please write to us at cs@balancehero.com. Thanks, Team True Balance Note: Loans are provided by RBI-licensed NBFCs ### 5/5 — Quick and easy loan *2025-10-17* I had an urgent need of money and I got loan quickly from this app. The best thing was when I had repay, I was able to close my loan early. Thanks Truebalance for helping me. **Developer response:** Hey, we truly appreciate your positive feedback and 5-star support! Your encouragement keeps us motivated to serve you better. Tell your family and friends, and help us reach more people. For any suggestions, please write to us at cs@balancehero.com. Thanks, Team True Balance Note: Loans are provided by RBI-licensed NBFCs ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed customer *2026-08-25* Very disappointed with True Balance. I have been a loyal customer and have taken loans from the app before and cleared my EMIs properly. Recently, I cleared my ₹19,000 outstanding loan amount, expecting that after closing the existing loan I would be eligible for a higher/fresh loan. I made the payment keeping my other financial commitments in mind. But after clearing the entire amount, the app suddenly shows “Not Eligible” when I try to apply for a new loan. This is extremely disappointing and frustrating. If there is no guarantee of getting a fresh loan after closing the existing one, customers should not be given such expectations. After being a loyal customer and clearing my dues, this is how I am treated. I feel completely let down by True Balance. I would not recommend relying on this app based on my experience ### 1/5 — Very Disappointing Experience with True Balance – Loan Disbursement Delay & Poor Customer Support *2026-08-22* The loan has already been approved, but they said it will take up to 7 days for the amount to be credited. I’m not sure why the process is taking this long after approval. The customer care support is really poor as well. There is no proper response or clear update from their side, and it is very difficult to get accurate information about the status. If the loan is already approved, the amount should ideally be credited much sooner, or at least they should provide a clear explanation for the delay. Honestly, based on my experience, I would not recommend True Balance to others. If you need quick disbursement and reliable customer support, I would suggest thinking twice before choosing True Balance. Very disappointing experience so far. ### 1/5 — ⭐️ *2026-08-20* ⭐ 1-Star Review I took a loan with a 6–8 month EMI option but repaid the entire amount within just one month. I have a 100% on-time repayment history with zero late payments. After repayment, the app showed that my credit limit had increased, creating the impression that I was eligible for another loan. However, when I applied again, it simply said "You are not eligible." This is misleading and creates false expectations. The app also charges very high interest rates, and despite repaying loan ### 1/5 — Loan support *2026-08-03* I have been using this loan app for a long time and have always had a good experience. As usual, the app showed that I could clear my existing dues and apply for a new loan. Based on that, I cleared my outstanding loan and applied for a new one yesterday, Sunday, 3 August, at around 10:30 AM. The issue has already been escalated to the support team, but it has now been over 24 hours and I still haven’t received any response or update. After waiting like an idiot for the loan. Now they have rejected my application..bloody waste app ### 1/5 — Please don’t install this app *2026-08-02* Took my first loan and paid it back well before the due date, expecting a smooth experience. But when I urgently needed a second loan, they flat out rejected my application! Terrible algorithm and complete waste of time. Do not rely on this app when you actually need quick financial help. Infact i don’t want to give 1 star that could u understand how much I have bad experience with this app ### 1/5 — Waste if time and data *2026-07-24* I downloaded True Balance thinking I’d get quick loan help. I filled all details, uploaded KYC, bank statements, selfie, everything they asked. Then after 5hr to 6hrs they REJECTED me with no proper. Why ask for all documents if you were going to reject anyway? App is slow, keeps spamming notifications for loans, but won’t approve anyone. Don’t waste your time. Uninstalling. ### 1/5 — Disappointed *2026-07-06* I am very disappointed with the TrueBalance app. I took a Level Up Loan for the first time and repaid it in full before the due date. I also took a second loan and repaid that on time as well. However, when I applied for a third loan, my application was rejected without any clear reason. My CIBIL score is good, and I have maintained a perfect repayment history. If customers repay their loans responsibly and on time, what is the purpose of the Level Up system if they still cannot get another loan when they actually need it? Now the app shows both Level Up Loan and Cash Loan as Unavailable, even though I have never missed a payment. This is very disappointing and unfair to loyal customers. I hope TrueBalance provides a clear explanation and improves its loan approval process. ### 1/5 — Scam in the name of money *2026-06-17* Initially I had got a limit of 6,000. Which I used for some emergency purposes, later on I did pay up the entire amount before date and true balance also did waive off some part of interest, after few days when I did check I am getting error notification in the app saying not eligible? I was eligible for loan one week before and after properly and promptly repaying my loans now I am not eligible for a loan, great logic and worst app. ### 1/5 — Worst app *2026-04-04* Do not take any loan from these app i have taken a level up loan from these app i have paid all emi but they are like we dont receive any money pay twice our system is under maintenance when you have paid so refund is give i dont get any refund after paying the they are treating you like nothing please dont take loan from these ### 1/5 — Worst Loan App – Misuses CIBIL and Wastes Users’ Time *2026-02-08* This is one of the worst loan apps I have ever used. True Balance checked my CIBIL score and even made a hard inquiry on my CIBIL report, but my loan is still stuck on “Waiting for Approval” for more than 6 hours. If you are taking access to my credit report, the least you can do is give a clear and quick decision. Other loan apps approve the loan and transfer the money to the bank account within this time, but this app just keeps users waiting with no update and no transparency. They claim fast approval, but in reality it’s just misleading. Playing with someone’s CIBIL score and then not approving the loan on time is completely unprofessional and irresponsible. I strongly do not recommend this app to anyone. Total waste of time and unnecessary damage to credit score. ## Most praised reviews (10 highest-rated) ### 5/5 — Too bad *2026-08-17* Actually i cleared all the amount before time … but the app didn’t gave me … another and rejected … still I don’t know what is the reason ### 5/5 — Finally Found a Loan App That Worked! *2026-08-14* Highly Recommended I had been trying to get a loan from different apps and lenders, but unfortunately, I wasn’t getting approved anywhere. Then I tried this app, and to my surprise, my loan was approved very smoothly. The entire process was simple, quick, and convenient. Really happy with the experience so far. If you’re looking for a simple and hassle-free loan application process, I would definitely recommend giving this app a try. 👍 ### 5/5 — helped *2026-08-12* True Balance is a really good app. They helped me immediately when I was in urgent need, and I really appreciate their service. I feel that if I need financial assistance again in the future, I would definitely choose True Balance again. ### 5/5 — Thank you True balance *2026-05-06* Thank you so much for the quick help. This is the 2nd time i have applied for loan. ### 5/5 — It’s indeed true *2026-03-25* I received money within 10 minutes ### 5/5 — Interest *2026-03-03* Rate of interest is high compared to other app like money view ### 5/5 — Very good app *2025-12-25* I am sooo happy with this app.. i was in my difficult situation. I got loan at the perfect time. True balance helped me at perfect time. I totally enjoyed my experience with true balance ### 5/5 — Good for personal needs *2025-12-08* This app helps me to arrange money direct to my account in my personal emergency and it was a quick process. ### 5/5 — Great App *2025-12-05* Super easy to use and makes loan applications quick and hassle-free. Clean interface and fast processing. Highly recommend! ### 5/5 — Recommended Application *2025-12-05* User friendly application that have easy to get loan features and many prepaid and postpaid recharge options that we use in daily lifestyle. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*