# True Care System Mobile — EVV & Healthcare Management

> SaaS care management platform for disability and home-based care organizations. (iPhone/iPad app by TRUE CARE SYSTEM LLC.)

- Source: https://appshunter.io/ios/app/true-care-system-mobile/id6770992739 (this page in markdown: same URL + `.md`)
- Developer: [TRUE CARE SYSTEM LLC](https://appshunter.io/developer/1896768371)
- Category: Health & Fitness, Business
- Price: Free
- Rating: 4.90/5 from 8 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 38 MB
- Languages: American English
- Released: 2026-05-25
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/true-care-system-mobile/id6770992739/reviews.md

## What is True Care System Mobile?

True Care System is an all-in-one SaaS care management platform designed for organizations and care providers supporting individuals with disabilities, autism, intellectual disabilities, and home-based care services.

True Care System helps organizations manage care delivery, staff coordination, communication, and documentation in one secure cloud-based platform.

Features include:

• Staff scheduling and shift management
• EVV (Electronic Visit Verification)
• Real-time check-in and check-out
• Daily notes and documentation
• Medication tracking
• Individual care information
• Staff communication and notifications
• Payroll and billing support
• Reporting and compliance tools
• Secure cloud-based access

Designed for care agencies, direct support professionals (DSPs), supervisors, administrators, and provider organizations.

True Care System is a multi-tenant SaaS platform where multiple independent provider organizations can register and create their own accounts. Each provider organization can independently manage its own administrators, employees, schedules, individuals, and operational data within the platform.

The mobile application is used by employees and users associated with each provider organization to access schedules, complete documentation, perform EVV check-in/check-out, and manage care-related activities.

## Key features

- Staff scheduling and shift management
- Electronic Visit Verification (EVV)
- Real-time check-in/check-out
- Daily notes and documentation
- Medication tracking
- Staff communication and notifications
- Reporting and compliance tools

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/true-care-system-mobile/id6770992739/reviews.md

### 4/5 — Easy to Navigate — Room for Improvement

*2026-07-27*

I’ve had a great experience using this app for work so far. It’s very user-friendly, easy to navigate, and has made completing my documentation and notes much more efficient. I appreciate how simple it is to use throughout my shift.

There are a few features that I think could make the experience even better:

•Signature box: When completing notes, the signature field at the bottom doesn’t stay fixed in place. Instead, the screen moves while trying to sign, making it difficult to write a signature accurately with your finger.
•Unknown visits: If an “Unknown Visit” is started because your shift isn’t on the schedule, the app automatically clocks you out after one hour. It would be helpful if this didn’t happen automatically or if staff received a warning beforehand.
•Weekly hours: I really like that the app shows scheduled hours compared to actual hours worked for the current week. It would be even more useful if users could also view previous weeks.
•Time correction requests: Occasionally staff forget to clock in or out, and mistakes happen. Adding a feature that allows employees to submit a timecard correction request directly through the app for management approval would make correcting those errors much easier.

Overall, I’m very happy with what the app currently offers. It’s been a helpful tool for my job, and these are simply a few suggestions that I believe would make an already solid app even better. Thank you for continuing to improve it! 🫶

### 5/5 — Dsp

*2026-07-24*

I absolutely love this app job well done so easy to use very informative not like the other others

### 5/5 — DSP

*2026-07-24*

Easy to navigate and use. Simplest way I have ever used for a mobile app.

## Frequently asked questions about True Care System Mobile

### What is True Care System Mobile used for?

True Care System Mobile is used by employees of provider organizations to access schedules, complete documentation, perform EVV check-in/check-out, and manage care-related activities.

### Who is True Care System Mobile designed for?

It is designed for care agencies, direct support professionals (DSPs), supervisors, administrators, and provider organizations that support individuals with disabilities, autism, intellectual disabilities, or provide home-based care services.

### Does True Care System Mobile support multiple organizations?

Yes, True Care System is a multi-tenant SaaS platform where multiple independent provider organizations can register and independently manage their administrators, employees, schedules, individuals, and operational data.

### What kind of documentation can be completed with True Care System Mobile?

Users can complete daily notes and documentation, track medications, and manage individual care information directly through the mobile application.

### How does True Care System Mobile handle staff coordination?

The platform includes staff scheduling and shift management features, along with real-time check-in and check-out for EVV, and staff communication and notifications to ensure efficient coordination.

### Is True Care System Mobile available on multiple devices?

Based on the data, True Care System Mobile is supported on iPhone and iPod devices.

### How often is True Care System Mobile updated?

The latest version, 1.1.4, was released on June 12, 2026, indicating regular updates to maintain and improve the platform's functionality.

### What is the user rating for True Care System Mobile?

True Care System Mobile has a perfect rating of 5.0 stars from 1 rating, suggesting a highly positive user experience among its current users.

## Version history (last 5 releases)

### 1.1.7 — 2026-08-11

Improved visit Check-In and Check-Out time display.
Improved Daily Note functionality, including Medicaid ID information and signature input.
Updated shift coverage controls to better support office scheduling workflows.
Improved Backup Plan Shift handling and mobile authentication reliability.
Updated Profile to display the current app version automatically.
General stability improvements and bug fixes.

### 1.1.6 — 2026-07-26

• Improved Individual search accuracy across providers.
• Enhanced Backup Plan Shift notifications for all authorized mobile users.
• General bug fixes, stability improvements, and performance enhancements.

### 1.1.5 — 2026-07-03

• Added the new Behavior Support Services (BSS) module.
• Create, save, submit, and manage BSS Daily Logs.
• Added Daily Log History with Draft, Submitted, Returned, and Approved status tracking.
• Improved BSS workflow, navigation, and overall performance.
• Bug fixes and stability improvements.

### 1.1.4 — 2026-06-12

Version 1.1.4

• Added DSP Take Over Remaining Shift workflow.
• Improved shift handover and coverage management.
• Enhanced visit maintenance and billing merge review tools.
• Improved EVV visit tracking and reliability.
• Performance improvements and bug fixes.

### 1.1.3 — 2026-06-09

Version 1.1.3

• Added authorized service selection for Unknown Visit
• Improved Unknown Visit workflow and service validation
• Enhanced backup shift coverage display for DSPs
• Fixed authorized service lookup issues
• Performance improvements and bug fixes

## Related topics

[care management system](https://appshunter.io/ios/topics/care-management-system)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
