# True Link Financial

> Financial management and spending control for prepaid Visa cards. (iPhone/iPad app by True Link Financial, Inc..)

- Source: https://appshunter.io/ios/app/true-link-financial/id1607869476 (this page in markdown: same URL + `.md`)
- Developer: [True Link Financial, Inc.](https://appshunter.io/developer/1458013029)
- Category: Finance
- Price: Free
- Rating: 3.60/5 from 90 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 44 MB
- Languages: American English
- Released: 2022-08-12
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/true-link-financial/id1607869476/reviews.md

## What is True Link Financial?

True Link and the True Link Visa® Prepaid Card help more than 150,000 families and professionals safeguard spending and support the financial independence of the people in their care.

The True Link Visa Card can be used to send money, help prevent certain spending, track purchases, get real-time alerts, and much more.

Independence for Cardholders
∙ Check your balance anywhere, at anytime
∙ Sign in easily with the last four digits of your True Link Visa card
∙ See transactions and upcoming transfers
∙ See your spending settings

Tools for Card Administrators
∙ Load funds onto Visa cards from connected bank accounts
∙ Set up and edit one-time transfers
∙ Block or allow transactions, including access to cash
∙ Have visibility into when a purchase is blocked or spending limits are reached
∙ Manage spending settings

Download the True Link Mobile App as a cardholder or card administrator to help make your life a little simpler.

True Link Financial, Inc. is a financial technology company and not a bank. The True Link Visa Prepaid Card is issued by Sunrise Banks N.A., St. Paul, MN 55103, Member FDIC, pursuant to a license from Visa U.S.A. Inc.  This card can be used anywhere Visa debit cards are accepted.

## Key features

- Send money
- Prevent specific spending
- Track purchases
- Real-time alerts
- Load funds
- Block/allow transactions
- Manage spending settings

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/true-link-financial/id1607869476/reviews.md

### 1/5 — Doesn’t provide customer support

*2026-07-30, version 1.4.9*

There’s no chat feature or way to report an issue with the balance.

### 1/5 — Unable to log in

*2026-06-19, version 1.4.9*

Have tried to log in numerous times - using correct password, using TouchID, but never get past the login page. I just want to see transaction history! What gives??

### 3/5 — Jeff Anderson

*2026-06-15, version 1.4.9*

I don’t like the fact that you don’t allow transfers on the weekends,other than that this app works fine

### 4/5 — Useful, easy to use but need Wallet integration

*2026-06-11, version 1.4.9*

Overall, the app is very easy to use to manage the True Link debit card I manage. I like the way that you want is able to manage the spending settings and fund the card from the app. What’s missing is integration of the Wallet feature, which one can only access from the True Link website and not the app. That’s an important feature because it allows you to quickly fund the card from monies you have already loaded into the wallet but have not yet transferred to the card. Outside of these comments, I am very thankful for True Link, as it is the only card I’m aware of which can be easily managed by a third-party (a guardian for example) on behalf of SSI recipients in a way that helps follow SSA guidelines.

### 2/5 — Cumbersome and not intuitive

*2026-03-05, version 1.4.4*

Truelink has an app….finally. Unfortunately, it is full of headaches. Regardless of having the ‘Remember Me’ box selected, it never does. The app requires me to type in my the last 4 digits of my card and scroll to my birthday every time. The worst is that if I toggle screens for any reason or answer a phone call or text, the app boots me out and I have to start from scratch. 

Furthermore, if you fall behind in receipt uploading, the app does not remember the month and place where I was working. It takes me all the way back to the present day and I have to scroll dozens of times to get back to where I was. After I upload in receipt I have to repeat the process. It is a NIGHTMARE. 

Please do better Truelink for those without computers or who are limited to working by phone for health reasons.

I have also taken a photo of a receipt, had it show that it was attached (viewed it to be sure) and then the receipt disappeared and shows as never uploaded.
This is NOT okay.

### 5/5 — Just what we needed

*2026-03-02, version 1.4.4*

Have a relative with judgment problems due to traumatic brain injury. He had been through 12 ATM cards at his bank when they finally were tired of him not being able to tell the difference between reality and a scam.
The True Link card allowed me to put the right limits on the card to keep him out of trouble and protect his money. It’s been a life changer for our family.

### 2/5 — Minimal functionality

*2025-11-15, version 1.3.6*

As an ABLE account holder, this app is nearly useless without the ability to adjust the Qualified Disability Expense setting, nor to add a note to a transaction. I’m better off just continuing to have the website bookmarked on my phone’s Home Screen.

Additionally, it’d be great if y’all could recognize that some folks are both the card user and the administrator.

### 4/5 — Good experience so far

*2025-09-06, version 1.3.6*

The card is helping protect a vulnerable family member from being repeatedly scammed. I use the desktop version more than the app. You can set parameters in terms of which services can be paid and which cannot. Also limits to amounts. We are still getting the hang of it but so far it has prevented scam purchases four times and blocked many scam transfers of funds. 
It’s also blocked a purchases we wished had gone through and so we altered the checkbox parameters to allow them.

### 1/5 — Horrible security

*2025-08-31, version 1.3.6*

Probably one of the worst banking apps ever designed and developed.

### 5/5 — 2025

*2025-06-30, version 1.3.5*

rapid city

## Frequently asked questions about True Link Financial

### What does the True Link Financial app do?

The app allows users to manage a True Link Visa Prepaid Card. It facilitates sending money, controlling spending by blocking or allowing specific transactions, tracking purchases, and receiving real-time alerts. It serves both cardholders and administrators who manage the card's finances.

### What are the key features for card administrators?

Card administrators can load funds onto the Visa cards from connected bank accounts, set up and edit one-time transfers, and block or allow transactions. They also have visibility into blocked purchases and can manage spending limits and settings.

### Is the True Link Financial app free to use?

Based on the provided information, the app itself is free to download and use. The monetization model is listed as 'free', indicating no upfront cost or subscription fees for the app's core functionality.

### Where can the True Link Visa Prepaid Card be used?

The True Link Visa Prepaid Card can be used anywhere Visa debit cards are accepted. It is issued by Sunrise Banks N.A. and is a product of True Link Financial, Inc., a financial technology company.

### Who is the target audience for this app?

The app is designed for families and professionals who need to safeguard spending and support the financial independence of individuals they care for. It is also useful for individuals who use prepaid cards for controlled spending and want to track their transactions.

## Version history (last 5 releases)

### 1.5.0 — 2026-08-20

This release includes new features and bug fixes.

### 1.4.9 — 2026-06-05

This release includes new features and bug fixes.

### 1.4.8 — 2026-05-21

This release includes new features and bug fixes.

### 1.4.7 — 2026-05-19

This release includes new features and bug fixes.

### 1.4.6 — 2026-05-12

This release includes new features and bug fixes.

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## More apps by True Link Financial, Inc.

- [CCT Beneficiary & Advocate App](https://appshunter.io/ios/app/cct-beneficiary-and-advocate-app/id6470301993)

All apps by True Link Financial, Inc.: https://appshunter.io/developer/1458013029

## Related topics

[true link financial](https://appshunter.io/ios/topics/true-link-financial) · [true link](https://appshunter.io/ios/topics/true-link) · [true link independence](https://appshunter.io/ios/topics/true-link-independence)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
