# True Link Financial — user reviews > 34 indexed App Store user reviews of True Link Financial by True Link Financial, Inc., rated 3.60/5 from 90 ratings. - Source: https://appshunter.io/ios/app/true-link-financial/id1607869476/reviews - App overview in markdown: https://appshunter.io/ios/app/true-link-financial/id1607869476.md - Rating breakdown: 5★ 47 · 4★ 7 · 3★ 7 · 2★ 9 · 1★ 20 ## Newest reviews (11 of 34) ### 3/5 — Jeff Anderson *2026-06-15, version 1.4.9* I don’t like the fact that you don’t allow transfers on the weekends,other than that this app works fine ### 4/5 — Useful, easy to use but need Wallet integration *2026-06-11, version 1.4.9* Overall, the app is very easy to use to manage the True Link debit card I manage. I like the way that you want is able to manage the spending settings and fund the card from the app. What’s missing is integration of the Wallet feature, which one can only access from the True Link website and not the app. That’s an important feature because it allows you to quickly fund the card from monies you have already loaded into the wallet but have not yet transferred to the card. Outside of these comments, I am very thankful for True Link, as it is the only card I’m aware of which can be easily managed by a third-party (a guardian for example) on behalf of SSI recipients in a way that helps follow SSA guidelines. ### 2/5 — Cumbersome and not intuitive *2026-03-05, version 1.4.4* Truelink has an app….finally. Unfortunately, it is full of headaches. Regardless of having the ‘Remember Me’ box selected, it never does. The app requires me to type in my the last 4 digits of my card and scroll to my birthday every time. The worst is that if I toggle screens for any reason or answer a phone call or text, the app boots me out and I have to start from scratch. Furthermore, if you fall behind in receipt uploading, the app does not remember the month and place where I was working. It takes me all the way back to the present day and I have to scroll dozens of times to get back to where I was. After I upload in receipt I have to repeat the process. It is a NIGHTMARE. Please do better Truelink for those without computers or who are limited to working by phone for health reasons. I have also taken a photo of a receipt, had it show that it was attached (viewed it to be sure) and then the receipt disappeared and shows as never uploaded. This is NOT okay. ### 2/5 — Minimal functionality *2025-11-15, version 1.3.6* As an ABLE account holder, this app is nearly useless without the ability to adjust the Qualified Disability Expense setting, nor to add a note to a transaction. I’m better off just continuing to have the website bookmarked on my phone’s Home Screen. Additionally, it’d be great if y’all could recognize that some folks are both the card user and the administrator. ### 4/5 — Good experience so far *2025-09-06, version 1.3.6* The card is helping protect a vulnerable family member from being repeatedly scammed. I use the desktop version more than the app. You can set parameters in terms of which services can be paid and which cannot. Also limits to amounts. We are still getting the hang of it but so far it has prevented scam purchases four times and blocked many scam transfers of funds. It’s also blocked a purchases we wished had gone through and so we altered the checkbox parameters to allow them. ### 2/5 — Need one for the people who use the true link card would be very helpful to us *2024-01-31, version 1.0.5* true link card would be very helpful to us ### 2/5 — As Admin User *2023-11-02, version 1.0.5* It would be great as an Admin user if they were in alphabetical order on the app like the website. With supporting 70 people having them inalphabetical order would be super beneficial! ### 3/5 — Can’t log in *2023-06-23, version 1.0.5* Please fix this issue for all phone users so we can log in thank you ### 3/5 — App won't open *2023-03-28, version 1.0.5* The TrueLink card has made a tremendous difference in my son's independence, and my ability to oversee his funds. The app, however, only opens on my phone if I first open it on my laptop. This kind of defeats the point of a phone app. Please fix this. Then it will be awesome. Thanks. ### 1/5 — can’t even log in *2023-02-03, version 1.0.5* can’t even log in, it tells me my password is incorrect even after changing it multiple times over the course of weeks. don’t know what the problem is but giving it a low star based on the fact that i can’t even use it ### 1/5 — Forget about someone? *2023-01-18, version 1.0.5* What about the beneficiary? ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t provide customer support *2026-07-30, version 1.4.9* There’s no chat feature or way to report an issue with the balance. ### 1/5 — Unable to log in *2026-06-19, version 1.4.9* Have tried to log in numerous times - using correct password, using TouchID, but never get past the login page. I just want to see transaction history! What gives?? ### 1/5 — Horrible security *2025-08-31, version 1.3.6* Probably one of the worst banking apps ever designed and developed. ### 1/5 — Awful app *2024-11-07, version 1.2.1* The app will is a waste ### 1/5 — Hate it *2024-10-05, version 1.2.1* Can’t even do nothing ### 1/5 — They’re bunch of scammers beware *2024-04-12, version 1.1.0* I can tell you for free that this people are fraudsters you will request for a card and get it they will just wait for you to add any money on it they will automatically close the card without any reasons and end up not reversing they money they took from your linked account They have my $5000 for couple of days now and refuse to return the money to my external account they took it from if you call to ask they will tell you they don’t have any information on there end They are bunch of thieves beware ### 1/5 — Need App for Card Users *2023-09-19, version 1.0.5* It would be great if there was an app for card users to be able to check their balance! Apps are more user friendly for the people using the card. ### 1/5 — Can’t log in *2023-03-27, version 1.0.5* Same problem as everybody else; I can’t login, despite changing my password as directed. I would give it zero stars if possible, although I suppose they deserve one star for having phone support. I did not access phone support because it seems (based on all the other reviews) that this is a pervasive problem with the app, not just limited to me. I figure that if I call support they will have me change my password at least one or two more times in the process of trying to fix it, it still won’t work, and then I won’t be able to remember my password when trying to log into the website. Not worth the hassle. So instead I am deleting the app and will wait a few months before trying again in the hopes that they fix this glitch. ### 1/5 — Boo! *2023-03-25, version 1.0.5* Not available for STABLE card as of 3/26/2023 (per True Link support). ### 1/5 — Needs work *2023-02-21, version 1.0.5* I can’t log in either. But the main purpose was to have an app the beneficiary can use. This leaves them out. Please add beneficiary log in. My person always forgets the info needed to check balance. An app that could use face recognition to login would be great! ## Most praised reviews (10 highest-rated) ### 5/5 — Just what we needed *2026-03-02, version 1.4.4* Have a relative with judgment problems due to traumatic brain injury. He had been through 12 ATM cards at his bank when they finally were tired of him not being able to tell the difference between reality and a scam. The True Link card allowed me to put the right limits on the card to keep him out of trouble and protect his money. It’s been a life changer for our family. ### 5/5 — 2025 *2025-06-30, version 1.3.5* rapid city ### 5/5 — Best company ever *2024-11-13* Can’t say enough good things about this app or this team - you’ve helped our family so much! ### 5/5 — Helpful app *2023-06-01, version 1.0.5* So glad to see True Link has an app. Makes life so much easier ### 5/5 — Great Company! *2023-05-14, version 1.0.5* True Link is a fantastic company doing important work for people who don’t normally have good options. Amazing product and everyone I’ve interacted with has been caring, kind and very helpful. ### 5/5 — Lifechanging *2023-05-12, version 1.0.5* This product is so incredible and the team is so wonderful. Thank you for taking such good care of me and my family ### 5/5 — Great concept! *2023-05-11, version 1.0.5* It’s great to be able to protect your elderly loved ones from scammers, while still allowing them to have freedom to make purchases on their own. ### 5/5 — Great product & app *2023-05-11, version 1.0.5* I first heard about True Link from a friend as a way for me to manage and safekeep finances for a third party. Glad to say it does just that! No complaints. ### 5/5 — Wonderful product from an amazing company *2023-05-11, version 1.0.5* True Link has been life changing for me, and I recommend this card to anyone helping to manage a loved one’s spending. Glad to be able to use a mobile app to manage my account in addition to the website! ### 5/5 — Great for payees! *2022-12-22, version 1.0.5* True Link was already great, with fantastic customer service and reporting. This app is really icing on the cake! When I'm not in the office this is so much easier than logging in ona tiny phone screen. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*