# TRUE MANAGER™ AIR — user reviews > 161 indexed App Store user reviews of TRUE MANAGER™ AIR by Trividia Health, Inc., rated 2.10/5 from 351 ratings. - Source: https://appshunter.io/ios/app/true-manager-air/id995014955/reviews - App overview in markdown: https://appshunter.io/ios/app/true-manager-air/id995014955.md - Rating breakdown: 5★ 48 · 4★ 22 · 3★ 32 · 2★ 56 · 1★ 193 ## What do users think of TRUE MANAGER™ AIR? Overall sentiment: negative **Pros** - 🚀 Tracking made easy - 📊 Helpful graphs and data - 💻 Bluetooth connectivity **Cons** - 🚫 No Apple Health integration - 🌙 Lack of dark mode support - 🔌 Bluetooth connectivity issues - 🔍 Limited customization options - 🔁 Duplicate data entries **Commonly reported bugs** - App crashes on launch - Incompatibility with newer iOS versions - Text visibility issues in dark mode **Most requested features** - Integrate with Apple Health - Add dark mode option - Improve Bluetooth connectivity - Allow custom target ranges - Implement data deletion functionality ## Newest reviews (17 of 161) ### 2/5 — PIN is last 6 of the serial number *2026-07-14, version 2.1.7* It would be nice if it explained the PIN was part of the serial number instead of expecting something on the screen. It would also be nice if it didn’t copy results over repeatedly so it looks like you checked repeatedly in the same minute. Additionally, back-dating any time change would be nice so if the meter was wrong when you get it it doesn’t look like your pre meal read comes before your post meal. ### 3/5 — Functional but lacking *2026-06-07, version 2.1.7* The app works fine. Logs readings, has symbols to add to indicate before or after meals or medication. I like that it syncs with my blood sugar testing device and does so easily for me (although I do have to let it turn off after a test then turn it on again to trigger the sync.) What I do not like is that the app doesn’t sync its data with anything. Not Apple Health (a glaring issue), or any health tracking apps. ### 2/5 — Does not integrate with Apple Health *2026-05-01, version 2.1.7* Does not integrate with Apple Health ### 2/5 — Bluetooth connectivity sucks *2026-03-29, version 2.1.7* Congratulations on writing horrible instructions to pair this blood tester with a smart device. Not only were the instructions in the app incomplete, but the instructions in the actual instruction manual with the blood tester were wrong. Good job, QC ### 3/5 — Apple Health connection Needed *2026-03-09, version 2.1.7* Would be really nice if this app could sync with Apple Health. ### 1/5 — Basic *2026-01-16, version 2.1.7* This app is to basic it needs to be able to connect to Apple Health. I will not be using it again. ### 1/5 — No Apple Health Support *2026-01-02, version 2.1.5* This app, as others have stated, is worthless if it doesn’t feed into to Apple Health. ### 1/5 — No Apple Health support *2025-12-07* As MANY others before me have said, the app does not sync glucose data to Apple Health, making the app essentially worthless to me. Dark mode support is less critical but would be nice considering many people check their number when first awakening. Potentially before dawn and would prefer not blinding themselves with an app’s white background. Developers, please don’t respond here as you have to do many others just with a phone number and instruction to call support. Calling support is NOT going to enable Apple Health compatibility nor magically add dark mode. This will prove whether you actually read reviews for just blindly copy/paste a response to say call the support number. So DON’T reply with your support number. ### 1/5 — Won’t sync with Apple health app *2025-11-28, version 2.1.5* This seems to be self-contained, but I would like this to Link up with the Apple health app like most of the other metres available on the market ### 2/5 — No Apple health connectivity *2025-11-20, version 2.1.5* This is the only health app I have ever installed that didn’t connect with apple health. Even my lab work reports come in to apple health. Also the only medical device that doesn’t automatically sync with their app as soon as it takes a reading. These things should be easy to fix by an app developer with even a moderate level of skill. ### 1/5 — Meter *2025-11-06, version 2.1.5* Will not sync with my iPhone , going to returned ### 1/5 — Doesn’t work with apple health *2025-11-02, version 2.1.5* I am returning my meter. Not working with apple health is inexcusable and a deal breaker. How many years have they not done this? Someone should be fired. ### 1/5 — App does not work with iPhone *2025-10-23, version 2.1.5* The iPhone 15 will not connect to the device and there are no clear instructions to do to try to get connected not sure where you got the screenshots to show that it works with the iPhone should be taken out of the store. ### 3/5 — Very disappointing! *2025-08-21, version 2.1.5* While I like this app, I am very disappointed that it doesn’t work with iHealth on my iPhone. The meter I used previously did, but I had to change meters due to insurance. I need all my health data easily located together because of my multiple health issues. If it helps, I have an iPhone 16 Pro Max and I would think it should work! ### 1/5 — Worthless App *2025-08-15, version 2.1.5* Error says can’t connect to my iPhone 16. It needs some kind of low level Bluetooth connection that an iPhone 16 does not provide ### 1/5 — Doesn’t support *2025-08-03, version 2.1.5* App no longer supports my meter. I don’t want to spend $50 more dollars for a meter that works just fine ### 2/5 — Sync issue *2025-07-29, version 2.1.5* While this app can be convenient to not have to write down your log, it tends to upload the data a million times, then I have to delete the app and re-sync it so there are no duplicate entries. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t Pair *2026-05-03, version 2.1.7* Tried for 2 days to pair meter to IPhone. Will not work. Worthless. ### 1/5 — What a big disappointment!!! *2026-04-26, version 2.1.7* I recently had to replace my Glucometer and saw this - with Bluetooth connectivity to my iPhone. Well, apparently it doesn’t connect to the latest iPhone. It’s clunky and not as intuitive as my previous meter. It doesn’t have a backlight for the screen making it difficult to read in low light. They say “you get what you paid for.” I guess that’s right, since I got it for free… ### 1/5 — Won’t pair with iPhone 14 *2026-04-22, version 2.1.7* I have tried so many thing and it still won’t pair with my iPhone 14. The microwave connected to my phone easily. Delete app, reinstall, powered down phone, made sure on the true metrix air the “ble” was flashing ON. And check the Bluetooth devices and nothing doesn’t even appear. This app really needs help in connecting to the phone and its device. Doctor, recommend it. I called the doctor back and told him not recommend it. Simple, yes if you track your glucose on paper, digitally defiantly forget. Won’t have bought it. Not recommended, if you plan to have a digital log ### 1/5 — iPhone not supported *2026-04-07, version 2.1.7* Disappointed to fine that my IPhone 15 PRO MAX does not work with the app / device, however, the IPhone 15 PRO does. Basically the same phone other than size and my phone is not supported. ### 1/5 — Will not pair *2026-04-02, version 2.1.7* I’ve tried MULTIPLE times to pair this app with my True Metrix Air meter, despite that the meter shows up in my “connected” list in my phone settings, it just keeps coming up “no meter found “ ### 1/5 — iPhone 13 *2026-02-27, version 2.1.7* Unable to pair with my iPhone (iPhone 13) running version 26.3. Unfortunately, since I opened it, I can’t get a refund. I truly wished I had checked the reviews before buying the glucose meter much less wasting space with this app. Since the app doesn’t actually work, I can’t give a rating. The review system doesn’t allow for this, so I gave it 1 star. ### 1/5 — Dumb *2026-02-25, version 2.1.7* Does not sync to Apple Health. I much prefer my old OneTouch meter which did sync, but insurance stopped covering the supplies. Also, pairing the meter was not simple. I paired once, but the app shows three identical meters under paired devices. ### 1/5 — Can’t connect to my iPhone *2026-02-04, version 2.1.7* The meter won’t display a code to connect no matter how many times or different ways I try. I don’t think it’s even formatted to display a connect code ### 1/5 — No Apple Health support *2026-01-29, version 2.1.7* As MANY others before me have said, the app does not sync glucose data to Apple Health, making the app essentially worthless to me. Dark mode support is less critical but would be nice considering many people check their number when first awakening. Potentially before dawn and would prefer not blinding themselves with an app’s white background. Developers, please don’t respond here as you have to do many others just with a phone number and instruction to call support. Calling support is NOT going to enable Apple Health compatibility nor magically add dark mode. This will prove whether you actually read reviews for just blindly copy/paste a response to say call the support number. So DON’T reply with your support number. ADDENDUM: as expected, this company probably doesn’t actually read reviews. They just apply boilerplate responses. They just did exactly what I asked them not to do in the paragraph above, repeat that Apple health is not supported, and I should call for assistance if needed. ### 1/5 — Can’t connect to Bluetooth *2026-01-19, version 2.1.7* Basic functionality doesn’t work. ## Most praised reviews (10 highest-rated) ### 5/5 — Customer support has been wonderful *2026-06-22, version 2.1.7* I was initially quite irritated in that I couldn’t pair the meter to my iOS devices. I emailed the company a good 2-3 weeks ago & they called me within a couple of days from USA (I’m in UK). I had unfortunately missed the call & as I didn’t know who it was except it was international, wasn’t prepared to ring back. They continued in trying to get hold of me (have trouble hearing the iphone ring) & today with their help, managed to pair the meter! 🔟/🔟 for persistence 👏🏻👏🏻👏🏻👏🏻👏🏻 ### 5/5 — Best app ever *2026-03-29, version 2.1.7* Great for people that have diabetes ### 5/5 — MANAGER AIR *2025-11-11, version 2.1.5* Very helpful in keeping me informed!! ### 5/5 — Worked great for me *2023-09-29, version 2.1.1* Paired and synced all the data pretty fast. App seems to be good so far. 👍🏼 ### 5/5 — love this app *2023-05-25, version 2.1.1* This app makes keeping a log simple and fast. i love not having to write anything down. now I will have a way to show my dr a log of my readings without a hassle ### 5/5 — Flawless Blue tooth Pairing ! *2023-04-02, version 2.1.1* Works great! ### 5/5 — Needs a little TLC *2022-09-26, version 2.1.1* Every once in a while data will not download from meter to app. I turn on the meter and cycle thru time and date until I come to the bluetooth screen. Then just push arrow (cycle) button to turn bluetooth off and back on again. The meter connects immediately and downloads data to app. I only have to do this periodically. ### 5/5 — iPhone 11 Pro Max: it works great *2020-01-18, version 2.0.1* This will be the first in years to review this app. It’s great and it works even with iPhone 11 Pro Max. After reading the reviews it sounds like user errors and not so much app error. People, read the manual and upgrade your phone or software. You can’t blame everything on the developers/company. Take some responsibility and read the freaking manual. When was the last time you actually read something? Go figure! ### 5/5 — A must have for diabetics *2019-06-25, version 2.0.1* This app works wonderfully with my glucose meter. Now I have a log of the results. It’s simple and gives all the information needed to keep things in check. ### 5/5 — Diabetes Control *2018-08-07, version 2.0.1* True Metrics AIR not only is a monitor for your blood sugars but with the app and syncing to Bluetooth I discovered I have a constant visual of my blood sugars and it’s averages. My physician was impressed that I turned around my monitoring of my sugars and have the visual for him to see when I’m in his office. The only thing that I wish is that I could have the option to print the reports --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*