# True Rewards — user reviews > 68 indexed App Store user reviews of True Rewards by True Rewards Pty Ltd. - Source: https://appshunter.io/ios/app/true-rewards/id1540818318/reviews - App overview in markdown: https://appshunter.io/ios/app/true-rewards/id1540818318.md ## Newest reviews (16 of 68) ### 1/5 — Scam *2024-12-20, version 1.0.25* This company has found a loophole in local laws that allow them to take your deposited funds. Have reported them to ASIC. ### 1/5 — Doesn’t even let you log in *2024-10-08, version 1.0.25* So I have a 2024 iPad Pro fully updated (for your reference) and regardless of that it wouldn’t let me log in with my phone number. I tried using the country code, removing the zero at the start of the number and of course my phone number just as it is. Same error message with all combinations. I’d have given this app zero stars if I could. Can log in fine on the web luckily. As for the app it’s completely non functional. I hope,for your sake you weren’t actually trying cos my god man if you were not even being able to log in is amateur hour ### 1/5 — Scam company *2024-09-12, version 1.0.25* Be warned do not use this company. You will lose your money. They will close your account without notice and take your money. Wish I had of read the reviews first. Lost $500. ### 1/5 — Cannot access gift card *2024-08-14, version 1.0.25* Trouble with the app and cannot activate gift card. Two different gift cards and both unsuccessful. Would not recommend to anyone!! ### 1/5 — Terrible app *2024-06-18, version 1.0.21* Got a voucher to use and the app won’t even open ### 1/5 — Terrible support *2024-06-09, version 1.0.21* Don’t bother using as their server is constantly crashing to the point that can’t even log on to activate cards or add them to your apple wallet ### 1/5 — Worked once, not a second time *2024-06-09, version 1.0.21* First time I used it, worked no issues. Since then I’ve been unable to access the app, and there seems to be no other way to check the remaining balance on the card, nor to work out what the card number is so I can use for an online purchase. ### 1/5 — App won’t open *2024-06-09, version 1.0.21* Spinning wheel ### 1/5 — Not working *2024-06-09, version 1.0.21* Keep loading for whole day, can’t access my gift card via the app ### 1/5 — Canon hift boucher/card *2024-04-19, version 1.0.21* This is THE MOST STUPID app ever. And a stupid reward system. I have tried ALL the troubleshooting suggestions and the site will NOT accept the information I provided at the camera store where I purchased my new camera. I need to buy other accessories and can't do that until I get my reward card. Do NOT bother buying anything with a gift voucher attached as they make it as difficult as possible to access your own gift vouchers. ### 1/5 — Stopped Working *2024-04-14, version 1.0.21* App always stops working in the most inconvenient times. Hooked up the gift card to Apple wallet. One weekend it started declining transactions. No idea what was going on and couldn’t reach out to anyone since the support hours are only during the week. Had to remove card from wallet and re-add it. Now it just stopped working again but this time it just spins and tries to load but nothing. Trash app! ### 1/5 — Absolute trash *2024-04-13, version 1.0.21* I’ve spend half an hour restarting the app over and over because of the constant spinning wheel of death just to claim a gift card redemption. No way to retrieve card details, managed to put it into Apple Pay eventually so it’ll have to do. Hopeless app. ### 1/5 — Not working!! *2024-03-06* I’m from NZ. Couldn’t log in. Help me to log in! ### 1/5 — Scam *2024-03-02, version 1.0.21* Doesn’t work ### 1/5 — Scam!! *2023-12-14, version 1.0.21* Absolutely useless my company gave them out and not one person so far has been able to successfully activate ### 1/5 — I wish I could give it a zero or negative *2023-10-26, version 1.0.21* Stay away from this stupid app. Forget about using your money- it won’t even open, just keeps processing for ages, tried different devices and different networks. Absolute junk. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sucks *2026-04-02, version 1.0.25* Won’t work, i tried every way for my phone number, i tried and tried nothing wont work, get more work into this app. I didn’t pay 50 dollers for nothing ### 1/5 — Garbage app *2026-01-08, version 1.0.25* It takes about 30 clicks to get from an email to adding a card to Apple wallet, and that’s IF it works. I have successfully added 1 out of 6 cards today. I think in past years it worked better but it’s truly useless now. ### 1/5 — App won’t get past activation screen *2026-01-08, version 1.0.25* The app opens to a screen that says ‘enter the activation code you received to activate your card’. I’m not looking to activate a card, and I never received an SMS. There is no way past this screen. Useless. ### 1/5 — The worst app ever!! *2025-11-27, version 1.0.25* I have purchased a e-gift card and can’t even use it. It won’t let me in this app to download the gift card to my wallet. I have tried all the suggestions. I will never ever purchase again and will advise other people not to as well ### 1/5 — Worst app ever . It’s just keep resetting again and again *2025-10-24, version 1.0.25* Worst app ever ### 1/5 — Scam Card *2025-08-11, version 1.0.25* Absolutely the worst card. Not sure how they are able to operate or why consumer protection has allowed this ### 1/5 — Can’t even login *2025-03-30, version 1.0.25* Can’t get reward after 2 hours trying with support ### 1/5 — Completely hopeless *2025-03-07, version 1.0.25* The title says it all …. ### 1/5 — I wouldnt give it even 1 star *2025-02-06, version 1.0.25* It sends you in circles. Its the worst digital card ive ever purchased. Nothing works. ### 1/5 — Won’t add to wallet *2025-01-20, version 1.0.25* Have tried multiple times to add my digital card to my Apple Pay wallet and followed all troubleshooting instructions and still won’t work I won’t recommend this type of card to anyone it takes a full 24 hours to get a response from the customer support team which is very frustrating since I needed to find another option to pay for my purchase ## Most praised reviews (6 highest-rated) ### 5/5 — Very good customer service *2024-10-21* I accidentally put in the wrong phone number I then contacted the customer service they then responded and reset it for me very quickly would highly recommend Aiza if your having any trouble. ### 5/5 — App just works, unlike reviews in app store *2024-05-15, version 1.0.21* Received a visa card form my private health insurance company, followed the steps provived and got a pay wave apple wallet card in minutes! ### 5/5 — Great customer service support *2023-11-01, version 1.0.21* I don’t know why everyone’s whinging I received a gift card and my number was put in incorrectly so with the company and they responded to my email very quickly within 24 hours ### 5/5 — Works exactly as intended *2022-10-28, version 1.0.14* App works fine. I got the gift card with pin sent to me. Downloaded app and entered mobile + activation code. Received SMS for verification. 1 minute later it was added to my wallet. Ignore bad reviews until you have tried it yourself! ### 4/5 — Not easy to set up 😢 *2022-11-15, version 1.0.14* Got a free gift card and needed this app - was about 10 minutes of mucking around before it finally worked and I successfully got my gift card 😵‍💫 ### 3/5 — Unreliable *2024-12-08, version 1.0.25* Not very straight forward, had to reset my phone multiple times - currently had problem with adding to apple wallet --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*