# True Sky Credit Union — user reviews > 96 indexed App Store user reviews of True Sky Credit Union by FAA Credit Union, rated 4.80/5 from 3,312 ratings. - Source: https://appshunter.io/ios/app/true-sky-credit-union/id1372984308/reviews - App overview in markdown: https://appshunter.io/ios/app/true-sky-credit-union/id1372984308.md - Rating breakdown: 5★ 2,963 · 4★ 179 · 3★ 66 · 2★ 28 · 1★ 76 ## What do users think of True Sky Credit Union? Overall sentiment: negative **Pros** - ⭐ Great service - 🚀 Convenient and easy to use - 👍 Intuitive and user-friendly - 💡 Fantastic update with new features - 🚀 Faster and much easier to navigate **Cons** - 🐛 Mobile deposit not working - 🐛 Slow and unresponsive - 🐛 Frequent login issues - 🐛 Buggy and unstable - 🔨 Worse than previous version - 🤯 Terrible app, horrible experience **Commonly reported bugs** - Login frequently fails - App crashes and freezes - Mobile deposit not working - Incorrect account balance display - Disappearing features and functionality **Most requested features** - Improve mobile deposit functionality - Add option to view last payment date - Bring back color-coded loan warnings - Optimize app for larger screens and iPad - Provide in-app feedback mechanism ## Newest reviews (16 of 96) ### 3/5 — True Sky App *2026-04-14, version 25.1.9* This app is completely unreliable. It often won’t let me login. All my account numbers are in there and I couldn’t use the phone ai without them. ### 2/5 — Mobile deposit *2025-11-02, version 24.1.1* The mobile deposit has disappeared from the app?? Ive tried on IOS and android and its not there ### 2/5 — Mobile deposits *2025-04-08, version 24.1.1* Your daily limit on mobile deposits is way too low! I have banked with you since 1998 but recently moved to NC. I have to move funds from another bank at tax time and having to write multiple checks on a limited check writing account for 1 deposit into your bank, is frustrating. I also couldn’t find the limit without calling… ### 4/5 — Love the app *2025-03-12, version 24.1.1* This app does what I need! One request - when using on the iPad, any chance the screen can flip horizontally in the future? Keyboard up-ended is dificult :) ### 3/5 — New format harder to read *2024-10-29, version 24.1* The app format changed I guess a few months ago, and I just have found it harder to read the app because of its layout and fonts. ### 2/5 — Truesky layout *2024-10-10, version 24.1* The newest layout is awful. ### 4/5 — Home Screen format *2024-09-28, version 24.1* Thanks for the updated app, layout and new screens. I would like to recommend one minor change to the home screen. When you select account summary, I would like for it to automatically explode all accounts so that you don’t have to click another button for the drop-down. Why else would you look at account summary without wanting to explore each individual account? Thank you for the opportunity to submit recommendations. ### 3/5 — Best Credit Union *2024-09-26, version 24.1* I’m a 40 year member dating back to when there was one location at the FAA center. You had to be an FAA employee at that time. Still a very good CU. ### 4/5 — Screwed up a easy app *2024-09-26, version 24.1* Used to be able to see when my last payment was made but can’t now. Hate the app upgrade ### 5/5 — Gracias *2024-09-25, version 24.1* Gracias por su ayuda diaria, muy buen banco ### 5/5 — Awesome bank *2024-09-25, version 24.1* I love this bank everyone is friendly. Been using this bank for 18plus years. ### 5/5 — Customer service *2024-09-23* The customer service is great & always very professional. I love True Sky! ### 2/5 — Needs some work *2024-06-13, version 43.2.0* Almost all of the time the widget doesn’t work. Also needs update for the new iPads, bc i can’t use while on my keyboard. So that’s frustrating as well. ### 5/5 — Login never seems to work anymore. *2024-05-06, version 42.0.1* I can login just fine on the Internet, but whenever I try to log into mobile banking on this app, I get an error. I called the bank and usually they end up resetting my password and it still doesn’t work. They don’t seem to realize that this doesn’t work I don’t know if it’s just the iOS version or what. ### 3/5 — Can’t Download Statements *2024-02-09, version 42.0.1* You can’t download monthly mortgage statements in this application. ### 2/5 — Slow *2024-01-01* App used to be better before the update. It still had its issues but after this update. It is soooo slow it’s frustrating. Slow to come up slow to make transfers. I only have it because I need it otherwise I would have deleted it. Not convenient please fix and update. ## Most critical reviews (10 lowest-rated) ### 1/5 — App need work *2026-01-11, version 25.1.9* It took me 10 min to deposit a check because the deposit button was missing from my web page. I eneded up figuring it out on the app but is was painful ### 1/5 — Difficult to make payment *2026-01-03, version 24.1.1* Only app I have ever had with an auto loan that requires verified money transfers just to make a simple payment. They make it so difficult to make a payment I have to call in every single month. ### 1/5 — Horrible *2024-10-02, version 24.1* They took over our CU and lied to all of use. Worst customer service and overall service ever. Want my old CU back. ### 1/5 — Old version was better *2024-09-25, version 24.1* Please fix this app the old version was better. This update does not give you the current balance as it does not debit the pending charges from your available giving you the impression that you have more money. Please fix as this was a nice feature with the old version. Also would be nice on loans to bring back the color warnings turning red when you are past due. ### 1/5 — Horrible. *2023-12-05, version 42.0.1* The worst app I have on my phone. I only have it because I need it, otherwise, I would have already deleted it. Super slow. Outdated. Only works when it wants. Locks me out all the time. Face ID will randomly stop working. 0 STARS. ### 1/5 — horrible app to many bugs *2023-11-16* its a great bank but the app is horrible and im ready to switch banks. you cant even transfer money with out it gliching. the app dont even deserve 1 star ### 1/5 — Consistently forgetting my login information *2023-11-11, version 42.0.1* If I could give this app a 0 star I would. The app always forgets my login information and even when I get my password right, it tells me I am wrong so I have changed my password numerous times. Because of this awful app, I will no longer part of true sky. ### 1/5 — Never works *2023-07-12, version 41.0.1* Worst app ever ### 1/5 — Terrible interface and worse userability *2023-06-12, version 41.0.1* This has got to be, hands down, the WORST financial institution app I’ve ever had the displeasure of working with. Constantly logs you out when moving through the menu option, unable to submit payments via the transfer function to open loans, and just outright bad design. It’s 2023. A 12 year old can code a better app than your software team. What an embarrassment ### 1/5 — Garbage App, Garbage Website and Garbage Bank *2023-06-09, version 41.0.1* Their mobile banking app always has problems everyday and down due to "error messages" and their website is always under "maintenance." RUN AWAY FOLKS!!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-06-25, version 25.1.9* Good ### 5/5 — Great *2025-09-29, version 24.1.1* Such a great service ### 5/5 — App update *2025-03-18, version 24.1.1* The latest update messed the VISA account up. It does not have a running total and does not show payments made. Very hard to decifer transactions. ### 5/5 — Customer service *2025-03-13, version 24.1.1* I do everything from my iPhone. When you change the app,(& why??) it really messes me up because I draw a blank screen. The customer service is great & always very professional. I love True Sky! ### 5/5 — AMAZING *2025-01-31, version 24.1* This bank is really amazing everything has been real easy to work with and it’s the best bank I have put my money in ### 5/5 — Fácil *2024-11-03, version 24.1* Buena atención y amabilidad ### 5/5 — Easy and informative *2024-10-11, version 24.1* Love this app. Easy to use, great tech support, accurate info, use pay bill and love it. ### 5/5 — Great app *2024-10-10* Functions work properly and seamlessly, i am a new member at the western branch and am enjoying everything there is to be offered ### 5/5 — Awesome *2024-09-27, version 24.1* True Sky’s app works exceptionally well! ### 5/5 — Love the new design *2024-09-26* The new update is great! Looks more modern and seems faster. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*