# TrueCar Used Cars and New Cars — user reviews > 143 indexed App Store user reviews of TrueCar Used Cars and New Cars by TrueCar, Inc., rated 4.74/5 from 46,671 ratings. - Source: https://appshunter.io/ios/app/truecar-used-cars-and-new-cars/id624714390/reviews - App overview in markdown: https://appshunter.io/ios/app/truecar-used-cars-and-new-cars/id624714390.md - Rating breakdown: 5★ 39,330 · 4★ 4,807 · 3★ 1,002 · 2★ 284 · 1★ 1,063 ## What do users think of TrueCar Used Cars and New Cars? Overall sentiment: negative **Pros** - 🚀 Efficient car search - 🤝 Helpful in finding dream car - 💰 Saved money on purchases **Cons** - 🔔 Incessant dealer calls/emails - 🤖 Misleading pricing information - 🤷‍♂️ Unhelpful customer service - 🔍 Difficult to customize search **Commonly reported bugs** - Glitches causing app crashes - Incorrect dealer information - Saved cars disappearing from app **Most requested features** - Ability to save search preferences - Option to browse without sharing contact info - Improved search filters for specific features ## Newest reviews (19 of 143) ### 2/5 — Has Some Problems *2026-09-07, version 17.2.3* The app works ok on an iPhone, but doesn’t work well on an iPad. I really like the layout and the search format on the TrueCar app. The initial presentation of vehicle information is easy to navigate and read. Unfortunately, viewing images is limited to a scrolling “film strip”interface. There is no isolation of a single image and no zooming of an image to check details - which I would consider important on an app meant to sell things. I would be the first to say that CarGurus interface is going to be more cluttered, but images can be isolated and viewed one at a time. There is no most annoying thing, there is no returning to your search once you select a vehicle to look at in detail on the iPad. I have tried many times to use the “return to search” link to have the app just sit there - for a long time, until I click on “new search” and start my search again. This only happened to me on the iPad app. Every competitor app I have used has this ability. The app also lacks a mechanism to log into an account from the start on a new device. This is a problem with the website as well. You have to “Like” a car or save a search to be presented with a prompt to enter your email address then a confirming email is sent to you. Then your account is added. You are allowed to “Sign Out” once in.. it’s just strange there’s no option to “Sign In”. This is available on every competitor app I have used. The app has a payment calculation section separate from the vehicle search where a person can input their desired payment, credit rating and trade in and the app will calculate the maximum price of the vehicle you should be looking for. It I only persists in this section and doesn’t show up in vehicle listings. CarGurus keeps this information persistent and easily editable through the vehicle browsing experience. Lastly, there’s no page to report issues. I tried to report an issue through Apple’s App Store and just ended up at a “Page not Found” form. ### 4/5 — Needs bug fixes *2026-08-12, version 17.2.3* I’ve been in the market to buy a car and was told about it by Navyfed for the most it’s helpful but I feel like it needs minor maintenance or improvement on features. it’ll get stuck at times when I try to go back to the previous page of searches so I have to close the app. Or I’ll go to a different section in the app and once I want to go back to my list of results it has me start all over which is annoying. ### 2/5 — Cannot navigate on iPad *2026-07-04, version 17.2.3* As others have mentioned, you cannot navigate between pages once you filtered your search results. There is a button to “go back”, but it does not respond. This app is great on an iPhone, but not on an iPad like so many apps. ### 2/5 — Can’t save searches *2026-06-19, version 17.2.3* Not sure what has happened with this app. I have t used in a while and now I don’t see where your can create an account or save searches, how can I do that? ### 2/5 — Useless *2026-04-28, version 17.2.3* This is the worst car app I have. It is stupidly complicated to try and look for. Particular model. I deleted it. ### 2/5 — Terrible App *2026-04-12, version 17.2.3* Developers please fix this app. It’s slow, stalls, has repeated broken internal connections. The worst. ### 3/5 — Not enough filters *2026-03-08, version 17.2.3* This is the only app I have used that doesn’t have enough features to sort through a bunch of vehicles I don’t want. You need to add an engine size, type, and fuel type filter like all of your competitors. ### 2/5 — Dealers Fake Prices *2026-02-14, version 17.2.3* Too many dealers are listing falsely low prices and requiring shoppers to give their contact information before they can see the real price. Defeats the purpose of making car shopping easier. ### 3/5 — Why???? *2026-01-15, version 17.1.2* Why can’t I save my search???? Why???? What’s so hard about saving the search????? Why do I have to search over and over again several times a day without saving it???? ### 1/5 — If you like being harassed by pushy salespeople for browsing 5 stars *2025-12-15, version 17.1.1* I try to just see what the inventory looks like, no selection made and BAM..,I get a message from the dealership. The "discount" formula looks really suspect to me. Do your research. ### 3/5 — No option to search for engine preferences such as V8 or V6 *2025-11-14, version 17.0.0* No option to search for engine preferences such as V8 or V6. Before you would be able to search for the specific engine size now you can’t. ### 1/5 — iPad app *2025-11-09, version 17.0.0* There is no back navigation on this app. You spend time putting in search to not be able to navigate through your list. ### 1/5 — Spam machine *2025-11-03, version 16.15.0* Avoid putting in your phone number and email. They immediately relay those to dealers who start calling, emailing, and texting you unprompted. ### 1/5 — Garbage *2025-10-01, version 16.15.0* Don’t use this app, it’s garbage ### 1/5 — Saved Searches *2025-09-14, version 16.13.0* I would have given this app five stars if I could still save my searches. Both in the app and online, show no way to safe searches. ### 2/5 — Constant change *2025-07-22, version 16.12.0* This app is constantly changing its user interface. Most recently you can’t add a custom price. It’s very annoying ### 4/5 — App needs a back button *2025-07-19, version 16.12.0* The app is very easy to use. However, it does not have a back button. Very difficult to go back to the previous page. I keep needing to close out the app entirely each time I need to go back. Very frustrating! ### 1/5 — Not again *2025-07-18, version 16.12.0* Be prepared to get harassed and annoyed once you use this app. I was just in the beginning stages of a car search. Simply ‘liked’ a car to check it out later. Then I got numerous calls, texts, and emails from one dealership alone. Day after day. Opting out didn’t stop it…they just started using different numbers. ### 1/5 — Please perform an end user usability test *2025-07-17, version 16.12.0* The app is missing a simple back button which makes the in app experience a nightmare. For example you build your specific filter and search car and when you navigate to a specific car, your search filter is lost and your have to start from scratch. This same problem persists across the realm of functionalities. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not functional *2026-08-21, version 17.2.3* App opens, not functional. Last update 6 months ago? Time to try other apps I guess. ### 1/5 — Obsessed with forcing me to submit for quotes *2026-08-18, version 17.2.3* This app used to allow you to just browse vehicles within a radius like an aggregate search. I’m using it for the first time in a few years and every step of the way they’re forcing “connecting” with a dealer down your throat trying to force you into contacting the seller to move forward. I don’t even know what I want yet! I’m just looking at what’s out there, christ. ### 1/5 — Stopped working *2026-05-29, version 17.2.3* It stopped working about a week ago - I am constantly getting this error: ‘ Sorry! We can't find that page. You might try going back or home.’ ### 1/5 — Scam *2026-05-27, version 17.2.3* I tried this app when I was shopping for my new Toyota GH. Once I gave my info (email and phone) I start getting endless emails and phone calls, somehow my local dealer is not TrueCar certified dealer, but believe it or not, I’ve got a lot better deal from my local dealer and I’ve got exactly what I wanted. This app is real scam ### 1/5 — Bring back market rate *2026-05-26, version 17.2.3* Not as good now that it doesn’t show vehicle price to market anymore. ### 1/5 — New car calls *2026-05-19, version 17.2.3* This app used to be helpful, not anymore. Now if you try to search a new vehicle (like a specific model/trim/engine/etc.) you can NOT you just get some BS “locked in price” for some random vehicle that you’re not even interested in. What a stupid idea for TrueCar to make finding a new car impossible on this app ### 1/5 — Recommended and data mining *2026-04-11, version 17.2.3* This app has not provided any usable recommendations but is mining large amounts of data from my phone ### 1/5 — UI Horrible, Shady Pricing *2026-04-04, version 17.2.3* The title says it all. Try getting a lease price and the app and sends an all cash price and then makes 50 dealers call you. Horrible experience. ### 1/5 — Needs Work *2026-02-15, version 17.2.3* After checking out a vehicle, when you return to the search results, the app takes you back to the top of the page. This forces you to scroll down to where you left off, which can be quite inconvenient. I decided to stop using the app because it clearly needs more work to fix things. Good luck. ### 1/5 — Buggy *2026-01-01, version 17.1.1* The app is not good to use. I get crashed out of the app and the UI is awful. Please fix it. ## Most praised reviews (10 highest-rated) ### 5/5 — I love their selection of cars *2026-02-10, version 17.2.1* So many to choose ### 5/5 — Effortless Car Shopping *2024-05-02, version 16.0.8* TrueCar was brilliant in helping me saving time by avoiding multiple trips to dealerships. The platform provided indicative pricing information, allowing me to compare prices and find the best deal from the comfort of my home. I appreciated the convenience and efficiency it offered, streamlining the car-buying process significantly. Overall, TrueCar exceeded my expectations, providing reliable pricing guidance, and I highly recommend it to anyone looking to purchase a car hassle-free. ### 5/5 — Great Experience *2024-04-30, version 16.0.8* This app was so helpful in my vehicle buying process and the affiliation with Navy Federal makes it even more useful and valuable to members like myself. Our salesman was great also so thank you to Tameron GMC also! ### 5/5 — Great tool for car buying *2024-03-23, version 16.0.8* TrueCar has been an excellent tool when doing my research to find a car and then negotiate the best price. ### 5/5 — Great app *2024-02-25, version 16.0.8* Found what I need in min ### 5/5 — A new member of the family is here *2024-02-11, version 16.0.8* Subaru of Ontario has made a great contribution towards my future and safety. Enrique Parra helped me with my purchase. He showed me all the ins and outs of the car I was interested in. I feel so safe in my new car. Thanks again Enrique for a wonderful car buying experience!! I recommend Subaru of Ontario to anyone looking for a safe car and no pressure purchasing! ### 5/5 — I found my hyundai santa fe 2023 *2023-11-25, version 16.0.8* I have been searching for a santa fe with a good price through visiting dealerships and I have hated it every time since it always felt like fraud to me the initial price would be something like 29k and the dealership gives you the out of the door as 38k a total fraud, using this app i was able to see the base price + tax + registration fees before I went to the dealership and i got the car in this price. Saved me alot of time and headaches ### 5/5 — Very nice *2023-11-08, version 16.0.8* Bought a car from true car. Search and contacting the dealers were made very simple. Highly recommended. ### 5/5 — Dream car status achieved! *2023-10-30, version 16.0.8* With strict financing options on used cars from my credit union, True Car found my dream car local, at a very fair price and in like new conditions! ### 5/5 — Very helpful *2023-10-12, version 16.0.8* App is very informative and I got my car what I am looking for --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*