# TrueContext — user reviews > 76 indexed App Store user reviews of TrueContext by TrueContext Inc., rated 2.30/5 from 58 ratings. - Source: https://appshunter.io/ios/app/truecontext/id305587992/reviews - App overview in markdown: https://appshunter.io/ios/app/truecontext/id305587992.md - Rating breakdown: 5★ 12 · 4★ 5 · 3★ 3 · 2★ 6 · 1★ 32 ## What do users think of TrueContext? Overall sentiment: mixed **Pros** - 👍 Excellent tool for business operations - 🚀 Strong integrations into other systems - 👍 Unmatched user experience - 💡 Personalized item lists/tasks - 👍 Valuable tool for prioritization - 👍 Transformed field operations - 👍 Automated Salesforce updates - 👍 Fast and easy to use - 👍 Great for migrating from paper - 👍 Good support and service - 👍 Automating work processes - 👍 Huge time saver - 👍 Seamless for end users - 👍 Great app for inspections, work orders, sales orders - 👍 Capture photos and sketch on them - 👍 Capture customer signatures - 👍 Super app - 👍 Time saver - 👍 Saves money, paper, time - 👍 Provides simplicity and mobility - 👍 Tremendous addition to teacher observation - 👍 Immediate feedback for high standards - 👍 Mobilizing classroom observations - 👍 Stores product lists, pricing, contact info - 👍 Produces complicated invoices accurately - 👍 Customer service is excellent - 👍 Molded to exact needs - 👍 Reasonable price per user - 👍 Intuitive and easy to use - 👍 Flawless performance - 👍 Reduces paperwork - 👍 Eliminates paper documents - 👍 Handles photos and signatures - 👍 GPS-stamp forms for accountability - 👍 Business software for mobile workers - 👍 Easy to build forms - 👍 Automagically syncs data - 👍 Reduces business cycle time - 👍 Excellent reporting capabilities - 👍 Great business app - 👍 Highly recommended - 👍 Easy to use - 👍 Customizable to needs - 👍 Customer support goes out of its way - 👍 Reduces time on paperwork - 👍 Cuts paperwork in half - 👍 Forms are always available - 👍 Eliminates printing and carrying folders - 👍 Makes life easier - 👍 Can customize any form - 👍 One stop shop for paperless - 👍 Real-time information from mobile teams - 👍 Reduces time of business cycle - 👍 Great reporting capabilities - 👍 Great business app - 👍 Highly recommend - 👍 Website updated with online help - 👍 Forms created with online wizard - 👍 Best app used - 👍 Ease of making forms is amazing - 👍 App of the century - 👍 Exceeds expectations - 👍 Software runs flawlessly - 👍 Great job - 👍 Reduces time of business cycle - 👍 Great reporting capabilities - 👍 Great business app - 👍 Highly recommend - 👍 Website updated with online help - 👍 Forms created with online wizard - 👍 Best app used - 👍 Ease of making forms is amazing - 👍 App of the century - 👍 Exceeds expectations - 👍 Software runs flawlessly - 👍 Great job **Cons** - 🐛 Many errors in forms - 🐛 Last update is a month ago - 🐛 Not pro - 🐛 Several submissions showing errors - 🐛 Submissions don't send - 🐛 App needs to be reinstalled - 🐛 Frustrating unstable programs - 🐛 Plagued with bugs - 🐛 Constantly having to redownload - 🐛 Files cannot be opened for print - 🐛 Repeatedly asking for notifications - 🐛 Makes job harder - 🐛 Extremely unstable - 🐛 Sometimes it works, most times it doesn't - 🐛 Unreliable - 🐛 GPS location on map broken for years - 🐛 App crashes on opening - 🐛 Draft section not working on iPad/iPhone sync - 🐛 Freezes - 🐛 Drops forms into the void - 🐛 No consistency in login frequency - 🐛 Asks to log in again mid-form - 🐛 Corporate login option missing - 🐛 Need to delete work to get back to corporate login - 🐛 No option to save work - 🐛 Scuffed app - 🐛 Freezing every few entries - 🐛 Has to be uninstalled and reinstalled - 🐛 Taking up time - 🐛 Button placement difficult for one-handed use - 🐛 Needs to be updated every few weeks - 🐛 Biggest pain - 🐛 Cannot sign into corporate login - 🐛 Page pops up and goes away quickly - 🐛 Worthless at this point - 🐛 No create account link on iPhone 8 - 🐛 Cannot sync Gmail account - 🐛 Doesn't give option to sign up - 🐛 Asks to login right away - 🐛 Needs serious work - 🐛 Error when downloading app - 🐛 Enforced grid display, cannot change back - 🐛 Shuts down every time to try to register or press a button - 🐛 Crashes and closes out app when selecting manager/store - 🐛 Contacts missing on send page - 🐛 Forced to type email addresses manually - 🐛 Couldn't register for trial - 🐛 Phone number not accepted in registration - 🐛 Registration form doesn't work - 🐛 Gets left behind - 🐛 Has seen better days - 🐛 No usable form - 🐛 Little help with first form - 🐛 Could not hear webinar - 🐛 Frustrated with whole experience - 🐛 Futile wait of time and money - 🐛 Does not support iPad multitasking - 🐛 Lose form working on due to multitasking - 🐛 Changes affect business operations - 🐛 Photo selection doesn't separate albums - 🐛 Waste of time - 🐛 Not worth free trial - 🐛 Subscription app not disclosed - 🐛 App closes and erases form on send - 🐛 $24/mo and $100 cancellation fee - 🐛 Unreasonable fees - 🐛 Complicated - 🐛 Cannot get desired results - 🐛 Says free, but only for trial - 🐛 Requires subscription service to operate - 🐛 Online portal is slow - 🐛 Lacks signature capture and photo capture on iPhone - 🐛 Garbage app - 🐛 Website doesn't work - 🐛 Can't edit forms on phone - 🐛 Does nothing - 🐛 Can't make own forms - 🐛 Paid subscription should be mentioned - 🐛 $25 a month is a bit much - 🐛 Don't waste the $25 month - 🐛 Too many cheaper or free alternatives - 🐛 Rip off - 🐛 DIY - 🐛 Needs signatures - 🐛 Online portal is slow - 🐛 Lacks signature capture and photo capture on iPhone - 🐛 Needs more features - 🐛 Not worth the free click and download time - 🐛 Website doesn't work - 🐛 Can't edit forms on phone - 🐛 Does nothing - 🐛 Can't make own forms - 🐛 Paid subscription should be mentioned - 🐛 $25 a month is a bit much - 🐛 Don't waste the $25 month - 🐛 Too many cheaper or free alternatives - 🐛 Rip off - 🐛 DIY - 🐛 Needs signatures - 🐛 Online portal is slow - 🐛 Lacks signature capture and photo capture on iPhone - 🐛 Needs more features **Commonly reported bugs** - Errors in forms - Submissions showing errors and not sending - App crashes on opening - Draft section not syncing between devices - Forms dropping into the void - App asking to log in again mid-form - Corporate login option missing - App freezing every few entries - App needs to be uninstalled and reinstalled frequently - Files cannot be opened for print - Repeatedly asking for notifications after sending forms - GPS location on map broken for years - App crashes when selecting manager name or store - Contacts missing on send page after update - App closes and erases form when sending - Registration form not accepting phone number - Registration form not working - App shutting down when trying to register or press a button - App not opening or working after iOS update - App not compatible with iOS 4.0 - App not compatible with iOS 3.1.3 after upgrade - App not supporting iPad multitasking - Losing work due to multitasking - Changes to app affecting business operations - Photo selection not separating albums - Website not working - Cannot edit forms on phone - App not working on iPhone 3G + iOS4 - App not working on iOS 4.0 **Most requested features** - Allow changing from grid display back to list - Improve button placement for one-handed use - Add option to view logs from a certain day - Add edit capabilities for pull down menus on iPhone/iPad - Fix draft section sync between devices - Add corporate login option - Allow saving work before being logged out - Improve GPS location accuracy and display - Make app iOS26 ready - Improve stability and reduce bugs - Allow users to select more than one photo and separate albums - Add signature capture to iPhone version - Add more field types - Improve online portal speed - Implement more features for iPad - Add dark mode option - Advanced analytics dashboard ## Newest reviews (10 of 76) ### 4/5 — Draft section not working *2023-12-07, version 18.0.0* I'm using this app on iPad and iPhone and only thing I don't like and it's quite annoying that if you save some draft on iPhone you can't see it on iPad. Sent reports are on both devices but somehow draft section isn't working😖 ### 3/5 — It’s mostly a good app if setup correctly *2020-12-12, version 12.1* Can you move the button to the middle where it usually is and should be? I find it difficult to take a photo with only one hand especially when I have to adjust the brightness or tap the screen where I want the camera to focus and can’t use my other hand to do so due to having to hold an object or move something. I’m current using an iPhone 6 Plus ### 1/5 — Half to re-download ever two weeks!!!! *2020-09-10, version 11.6.1* The app needs to be updated every few weeks to operate correctly. It’s the biggest pain if I didn’t have to use it for work I would never recommend it to anyone! ### 1/5 — Cannot sign in *2019-10-26, version 10.2* Cannot sign into the corporate login. Worthless at this point. Page pops up but goes away just as quick. ### 1/5 — On My IPhone 8 there is no create account link *2018-07-28, version 9.0.2* I try to sync my Gmail account to open pronto forms but it does not let me because I have not registered. On the open screen there is no create account link for new users. ### 1/5 — Waste if time *2017-11-18, version 8.2* It doesn’t give you the option to sign up, it asks to login right away. Something is not right, this app needs serious work ### 1/5 — No puedo descargar *2016-08-30, version 7.2* Se produce un error al descargar la apps. iPhone 6s ### 1/5 — Title *2015-11-17, version 6.8.6* So many things wrong with this horrid app but what annoys me most about this new update is the enforced grid display. I like the list and I can't even change it back! ### 1/5 — Unusable for me *2015-07-12, version 6.7.1* Shuts down every time to try to register or press a button. ### 5/5 — Must Have!!!! *2014-10-15, version 6.4.7* If you're a business owner and your not using ProntoForms? You just don't know business! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not iOS26 ready *2025-09-09, version 23.3.1* Many errors in forms. Last update is a month ago. Not pro. ### 1/5 — Used To Work Great *2025-07-08, version 23.1.0* We’ve been using a version of this for years and it was working extremely well, until recently. Now several of our submissions are showing errors and don’t send. We have to delete the app and then reinstall it, only for it to work for the first submission and then go right back to having errors again. ### 1/5 — Use something else *2024-06-05, version 19.1.1* Don’t be fooled by the positive reviews. One of then most frustrating unstable programs I’ve ever used. ### 1/5 — Plagued with bugs. *2024-05-23, version 19.1.1* Constantly having to redownload after files cannot be opened for print. Repeatedly asking for notifications after every sent form. Honestly makes my job harder than it does easy. ### 1/5 — Extremely unstable, sometimes it works most times it doesn’t. *2024-04-08, version 19.0.0* Unreliable. ### 1/5 — GPS location on the map *2024-03-17, version 18.4.0* Why this app doesn’t show location of my device on the map, why do I have to look for my position in google maps and than zoom around on map in this app to pinpoint where I am to take a screenshot, this has been BROKEN for YEARS!!!!! ### 1/5 — App crashes *2023-12-22, version 18.1.0* App won’t open anymore since last update just crashes on opening please fix asap ### 1/5 — Corporate login needed but not an option *2023-10-08* Freezes, drops my forms into the void, and has no consistency in how often I need to login. I’ll be in the middle of a form, and the app asks me to log in again. Ok, but I need to use the corporate login option, and it’s not an option! The only way to get back to the corporate login is to DELETE whatever I’m working on. No option to save it, no way to get back to it. If this app was free for my company to use I would still say that they owe us a refund. Garbage. ### 1/5 — I hate this app *2023-07-13, version 16.5.0* It’s just scuffed ### 1/5 — Freezing *2021-08-16, version 13.2.0* App freezes every few entry’s and has to be uninstalled and reinstalled taking up time. if support reads this please assist ## Most praised reviews (10 highest-rated) ### 5/5 — Love the technology *2025-11-12, version 25.2.0* Extremely beneficial to business operations. Strong integrations into other systems and the user experience is unmatched. ### 5/5 — Excellent Tool *2025-11-12, version 25.2.0* We use this app to create personalized item lists/tasks. Helps us prioritize in detail. One of the most valuable tools in our organization. ### 5/5 — Transformed our business for the better *2024-03-05, version 18.4.0* TrueContext has been a fantastic addition to our field operations. Working in 7 states from a corporate perspective limits vision and accountability. TrueContext has eliminated our previous issues, and provides an added bonus with automated Salesforce updates. Highly recommend. ### 5/5 — Works great *2022-12-08, version 15.2.0* Not sure why the low rating. Been using for a month now without issue. Fast and easy to use. ### 5/5 — Highly recommended *2019-10-30, version 10.2* If you want to migrate from old style office and paper forms, this app is for you. Different subscription levels for different level of needs,Easy to work with and very good support and service. ### 5/5 — Head tech *2018-06-26, version 8.6.2* Been using this app for years. No problems with it at all. ### 5/5 — Muy buena aplicación excelente *2017-08-18, version 8.0.2* Un 7 ### 5/5 — Mils at National Lock and safe *2017-03-12, version 7.7* What a amazing app easy to use make our work much easier and looks professional. Thanks ### 5/5 — More than just "Forms" *2016-05-18, version 7.0.5* ProntoForms is one of my go to apps for automating work processes. I think of ProntoForms as much more than just "forms" it is a simple yet powerful mobile application development environment for getting things done from the field to the head office, it has been a huge time saver that has translated into HUGE savings in time and money spent on non value-added tasks like the filing and transporting of paper documents (and the rework involved in dealing with paper). When set up right it is rock solid and seamless for the end user. Some words of advice, "invest the time in doing it right and you will reap the rewards." ### 5/5 — officer *2015-05-12, version 6.6.4* Great app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*