# TrueCoverage — TrueCoverage Member App > Health insurance management app for members to access details and submit documents. (iPhone/iPad app by TRUECOVERAGE.) - Source: https://appshunter.io/ios/app/truecoverage/id1538407451 (this page in markdown: same URL + `.md`) - Developer: [TRUECOVERAGE](https://appshunter.io/developer/1538407453) - Category: Health & Fitness - Price: Free - Rating: 3.50/5 from 36 App Store ratings · 10 written reviews indexed - Age rating: 17+ - Requires: iOS 12.0 · 52 MB - Languages: English - Released: 2020-11-04 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/truecoverage/id1538407451/reviews.md ## What is TrueCoverage? Your Ultimate Health Insurance Companion! Experience the power of TrueCoverage, the all-in-one mobile application designed to revolutionize your health insurance management. With our app, you can effortlessly take control of your healthcare journey like never. Say goodbye to the days of paperwork and complex processes – TrueCoverage is here to simplify your life! Unlock a World of Convenience: TrueCoverage empowers you with seamless access to your member details, putting all the information you need at your fingertips —no more hunting for documents or struggling to remember important policy details. Everything is conveniently organized and readily available whenever you need it. Effortless Support, Anytime: Got a question or need help? TrueCoverage has you covered! Our user-friendly app lets you create support tickets effortlessly, ensuring help is a tap away. Say farewell to long wait times and hello to prompt and personalized support tailored to your needs. Streamlined Document Management: Submitting documents has never been easier. TrueCoverage simplifies the process, letting you effortlessly upload CMS-requested files and information from your phone —no more faxing, mailing, or struggling with outdated systems. With a few taps, you can securely submit your documents, saving you valuable time and effort. Key Features: - Personalized Dashboard: Add your PCP/Doctors and Medications that are In-Network and Covered, - Update your Member information - Access your plan information and benefits - Renewal Automation: Auto-Renew Consent, Search & Select recommended plans - Notifications and Alerts: Receive policy updates, get the latest Healthcare News - Quick Support & Service: Ask for support online, track status, and more - Document Submission: Easy upload of CMS-requested documents - Security and Privacy: Biometric sign-in, 2-factor authentication, and Data encryption protect your identity Tailor Your Coverage: Your health insurance needs may change, and TrueCoverage understands that. With our app, you can consent to auto-renew your coverage or explore recommended alternative plans that better suit your evolving requirements. TrueCoverage lets you make informed decisions that align with your unique circumstances. User-Friendly, Every Step of the Way: We designed TrueCoverage with you in mind. We've focused on simplicity and ease of use, so managing your health insurance is a breeze. Our intuitive interface and streamlined features provide a stress-free experience, giving you the peace of mind you deserve. Join the TrueCoverage revolution and take charge of your health insurance journey. Install the app today and embrace a world of hassle-free insurance management. Simplify your life with TrueCoverage – your One-Stop Insurance Shop. ## Key features - Personalized dashboard with in-network providers - Update member information - Access plan details and benefits - Renewal automation and plan selection - Notifications and healthcare news - Online support and document submission - Biometric sign-in and data encryption ## Recent user reviews (10 of 10) All indexed reviews: https://appshunter.io/ios/app/truecoverage/id1538407451/reviews.md ### 1/5 — Need to fix bugs *2025-10-22* Every time the app is opened it states that there’s problem and will not populate anything… ### 1/5 — Don’t use them *2025-01-21* I signed up for this and got a log in. It always says connection error 100% of the time. Drs can’t look it up on a network. They won’t even send a physical insurance card. ### 1/5 — Worst app ever *2025-01-01* This app never works for me. Always tells me an error has occurred and to try again later. I delete app and download it again only to get the same messages. So annoying! Fix your app! ### 1/5 — Faulty app *2024-12-05* Your app doesn’t work **Developer response:** Hi Robinatwoo, thank you for reaching out and apologies for the delay. We would like to assist you, if you haven't already please contact our dedicated customer service team for app support (888) 505-1815. TrueCoverage Team 💫 ### 1/5 — Can’t log in *2024-12-04* App crashing ### 5/5 — Very Easy to Use *2024-06-03* Intuitive, easy to use and access my plan info! **Developer response:** Thank you for the 5 star review. We are very glad to hear you are finding the app easy to use! TrueCoverage Team 💫 ### 1/5 — Update *2024-03-20* 3/20/24 was promoted to update the app, but even after deleting and reloading it, it won’t open. **Developer response:** Hi dfloridalady, Thank you for reaching out, we would like to assist you with the app. Please contact our dedicated customer service team for app support (888) 505-1815 or support@truecoverage.com. TrueCoverage Team 💫 ### 3/5 — App don’t function properly *2024-02-24* I changed my coverage this year and now I can’t even pull up my new coverage policy on the app. It won’t give you the option to even enter new policy info to search. I’m Not Happy with This app **Developer response:** Hi blackcherre, thank you for reaching out and apologies for the delay. We would like to assist you, if you haven't already please contact our dedicated customer service team for app support (888) 505-1815. TrueCoverage Team 💫 ### 5/5 — Useful *2023-08-03* Was able to upload my paystub through the app so that I could keep my health insurance discount. It worked ok **Developer response:** Hi Miles, Thank you for the 5 star review. We are very glad to hear you are finding the app easy to use! TrueCoverage Team 💫 ### 1/5 — App doesn’t load *2023-01-09, version 1.0.12* App doesn’t work. The app is just spinning doesn’t load and if you manage to get you name to open , you cannot access the rest of the app at all. Just a white still loading page. **Developer response:** Hi Robinatwoo, thank you for reaching out and apologies for the delay. We would like to assist you, if you haven't already please contact our dedicated customer service team for app support (888) 505-1815. TrueCoverage Team 💫 ## Frequently asked questions about TrueCoverage ### What is TrueCoverage? TrueCoverage is a health insurance management app designed to simplify policy management for members. It allows users to access their member details, submit documents, and get support. ### How does TrueCoverage help with document submission? TrueCoverage simplifies the process of submitting CMS-requested documents directly from your phone. This eliminates the need for faxing, mailing, or using outdated systems, saving you time and effort. ### Can I manage my coverage renewal with TrueCoverage? Yes, TrueCoverage offers renewal automation features, allowing you to consent to auto-renew your coverage. You can also search and select recommended plans that better suit your evolving needs. ### What kind of support does TrueCoverage offer? TrueCoverage provides effortless support through its user-friendly app. You can create support tickets online, track their status, and receive prompt, personalized assistance tailored to your needs. ### How secure is my information with TrueCoverage? TrueCoverage prioritizes security with features like biometric sign-in, 2-factor authentication, and data encryption to protect your identity and sensitive information. ### What information can I find on the personalized dashboard? The personalized dashboard in TrueCoverage allows you to add your PCP/Doctors and Medications that are in-network and covered by your plan, providing a clear overview of your benefits. ### How often is TrueCoverage updated? The latest version of TrueCoverage is 2.3.1, and it was last updated on July 11, 2024. Updates typically include improvements to features and performance. ### What devices does TrueCoverage support? TrueCoverage is available for iPhone and iPod devices. It is designed for users who want to manage their health insurance on the go. ## Version history (last 5 releases) ### 2.3.1 — 2024-07-11 Bug Fixes ### 2.3.0 — 2024-07-04 - Show Members ID number on the app - New UI for auto-renew consent (My Profile) - Additional Security and Other minor fixes ### 2.2.0 — 2024-03-20 Bugs Fixes ### 2.1.0 — 2023-11-08 Features: Renewal plans and compare option Spanish language support and designs changes Agents information along with coverage details ### 2.0.2 — 2023-08-09 Bugs Fixes ## Apps similar to TrueCoverage | App | Rating | Price | Category | | --- | --- | --- | --- | | [Your Texas Benefits](https://appshunter.io/ios/app/your-texas-benefits/id931986739) | 4.8 (366,813) | Free | Health & Fitness | | [Avibra: Well-Being & Benefits](https://appshunter.io/ios/app/avibra-well-being-and-benefits/id1449843334) | 4.9 (8,569) | Free | Health & Fitness | | [UpLuv: Couples Games & Quiz](https://appshunter.io/ios/app/upluv-couples-games-and-quiz/id1629837933) | 4.6 (1,648) | Free | Health & Fitness | | [Catch Health](https://appshunter.io/ios/app/catch-health/id1511745889) | 4.6 (126) | Free | Health & Fitness | ## More apps by TRUECOVERAGE - [CheckmyPlan](https://appshunter.io/ios/app/checkmyplan/id6498880662) All apps by TRUECOVERAGE: https://appshunter.io/developer/1538407453 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*