# TrueCoverage — user reviews

> 10 indexed App Store user reviews of TrueCoverage by TRUECOVERAGE, rated 3.50/5 from 36 ratings.

- Source: https://appshunter.io/ios/app/truecoverage/id1538407451/reviews
- App overview in markdown: https://appshunter.io/ios/app/truecoverage/id1538407451.md
- Rating breakdown: 5★ 18 · 4★ 5 · 3★ 1 · 2★ 1 · 1★ 11

## Most critical reviews (10 lowest-rated)

### 1/5 — Need to fix bugs

*2025-10-22*

Every time the app is opened  it states that there’s problem and will not populate anything…

### 1/5 — Don’t use them

*2025-01-21*

I signed up for this and got a log in. It always says connection error 100% of the time. Drs can’t look it up on a network. They won’t even send a physical insurance card.

### 1/5 — Worst app ever

*2025-01-01*

This app never works for me. Always tells me an error has occurred and to try again later. I delete app and download it again only to get the same messages. So annoying! Fix your app!

### 1/5 — Faulty app

*2024-12-05*

Your app doesn’t work

**Developer response:** Hi Robinatwoo, thank you for reaching out and apologies for the delay. We would like to assist you, if you haven't already please contact our dedicated customer service team for app support (888) 505-1815. TrueCoverage Team 💫

### 1/5 — Can’t log in

*2024-12-04*

App crashing

### 1/5 — Update

*2024-03-20*

3/20/24 was promoted to update the app, but even after deleting and reloading it, it won’t open.

**Developer response:** Hi dfloridalady, Thank you for reaching out, we would like to assist you with the app. Please contact our dedicated customer service team for app support (888) 505-1815 or support@truecoverage.com. TrueCoverage Team 💫

### 1/5 — App doesn’t load

*2023-01-09, version 1.0.12*

App doesn’t work. 
The app is just spinning doesn’t load and if you manage to get you name to open , you cannot access the rest of the app at all. Just a white still loading page.

**Developer response:** Hi Robinatwoo, thank you for reaching out and apologies for the delay. We would like to assist you, if you haven't already please contact our dedicated customer service team for app support (888) 505-1815. TrueCoverage Team 💫

### 3/5 — App don’t function properly

*2024-02-24*

I changed my coverage this year and now I can’t even pull up my new coverage policy on the app. It won’t give you the option to even enter new policy info to search. I’m Not Happy with This app

**Developer response:** Hi blackcherre, thank you for reaching out and apologies for the delay. We would like to assist you, if you haven't already please contact our dedicated customer service team for app support (888) 505-1815. TrueCoverage Team 💫

### 5/5 — Very Easy to Use

*2024-06-03*

Intuitive, easy to use and access my plan info!

**Developer response:** Thank you for the 5 star review. We are very glad to hear you are finding the app easy to use! TrueCoverage Team 💫

### 5/5 — Useful

*2023-08-03*

Was able to upload my paystub through the app so that I could keep my health insurance discount. It worked ok

**Developer response:** Hi Miles, Thank you for the 5 star review. We are very glad to hear you are finding the app easy to use! TrueCoverage Team 💫

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*