# TrueLane by The Hartford > Auto insurance program that tracks driving behavior for potential discounts. (iPhone/iPad app by The Hartford Fire Insurance Company.) - Source: https://appshunter.io/ios/app/truelane-by-the-hartford/id1557753050 (this page in markdown: same URL + `.md`) - Developer: [The Hartford Fire Insurance Company](https://appshunter.io/developer/366806427) - Category: Navigation - Price: Free - Rating: 4.45/5 from 2,145 App Store ratings · 311 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 101 MB - Languages: English - Released: 2021-09-29 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/truelane-by-the-hartford/id1557753050/reviews.md ## What is TrueLane by The Hartford? TrueLane® is a free smartphone app available to auto insurance policyholders from The Hartford in select states who are enrolled in the TrueLane program. The app uses the sensors in your phone to automatically measure how you drive. The safer you drive, the better your potential Renewal Discount will be. ## Key features - Automatic driving behavior measurement - Utilizes phone sensors - Potential renewal discount - Safe driving rewards ## Chart rankings - #199 in Top Free · Navigation (US App Store) ## What do users think of TrueLane by The Hartford? Overall sentiment: neutral **Pros** - 👍 Helps improve driving habits - 🚀 Provides real-time feedback - 💰 Offers insurance discounts - 🔍 Tracks driving data - 🔎 Increases awareness of driving behavior **Cons** - 🔍 Overly invasive location tracking - 🔔 Sensitive to normal driving situations - 🚥 Inaccurate speed limit and road condition detection - 🤔 Inconsistent scoring and penalization - 📱 Penalizes phone use even when parked - 🚨 Distracting and stressful due to constant monitoring **Commonly reported bugs** - Trips not properly recorded or missing - Login/account issues - Inconsistent performance and app crashes - Incorrect speed limit and road condition detection **Most requested features** - Ability to manually pause/stop trip recording - Option to disable location tracking when not driving - More lenient scoring for defensive driving maneuvers - Integration with vehicle's onboard diagnostics for more accurate data - Differentiation between driver and passenger phone usage ## Recent user reviews (10 of 311) All indexed reviews: https://appshunter.io/ios/app/truelane-by-the-hartford/id1557753050/reviews.md ### 5/5 — Safety first *2026-08-27, version 3.0.0* As a once upon a time motorcycle rider, I became very conscious of other drivers. This has helped me to remember those days and NOT take for granted that everyone SEES me! ### 1/5 — Inaccurate, not real time speed limits and Flock cameras use this data *2026-08-24, version 3.0.0* This is probably the most inaccurate AI app I’ve used to date. Braking, speed and distractions used for evaluation. Doesn’t take into account actual violations like running a stop sign, unlawful lane changes, felony speed levels, or near accidents caused by the driver. No, you get penalized for your electric car braking as part of recharging the battery, or a “distraction” because you hit “go” on your GPS. And speeding? The most inaccurate feature of all. It uses old speed limit information so if you’re in a former construction zone that returned to the original speed limit, this app still assesses you on the old construction speed limit. That means it doesn’t update real time. This BS is measuring what you’ll pay and it’s a scam. Flat out scam. No, GPS tracking cannot accurately predict braking, speed, or spying on your phone activities for “distractions” means you allow Flock cameras to collect intelligence on you through Hartford’s app. You still think this is worth it? And yes, speeding is defined by not going exactly the speed limit the moment the sign is in the section. There is no grace for slowing down to the new limit. There is no acceptance of them having inaccurate speed zone information (outdated information). Junk app. ### 4/5 — Easy to use *2026-08-23, version 3.0.0* It’s easy to use but, it definitely makes mistakes. The “ braking” detection is too sensitive. I’ve tested it- going 25 to stop. Unless you ride the brakes for about 45 seconds, you’ll get a “hard braking“ notification. The “phone distraction” needs a bit more attention also. Often, if I’m the driver, using Google Maps, my daughter will tap my phone if there’s an alternate route pop-up. ### 5/5 — I like that it keeps a trip log *2026-08-19, version 3.0.0* For years I have used several different. Trip log apps for to track business, personal and medical mileage for tax proposes only to have to go back and verify each trip. But my wife has chronic liver failure nearly all of our travel is for medical purposes so this app has made it easy to track. And the estimate premium saving is an added perk along with the ability to track how I drive that sometime we are not cognizant of like looking down at phone or distracted driving thank so much ### 3/5 — Precision *2026-08-18, version 3.0.0* The incorrect think is that it was recording a trip I took Uber with another driver driving me through ### 5/5 — Buen servicio *2026-08-08, version 3.0.0* Excelente ### 5/5 — I like it! *2026-08-08, version 3.0.0* First time using this app with The Hartford. It looks useful and I hope it truly help me get a discount soon. 🙏 ### 5/5 — Great app *2026-08-05, version 3.0.0* Easy to understand and very informative! ### 1/5 — Beware and be careful *2026-07-29, version 3.0.0* While the premise behind this application- safer driving habits, should be applauded; the app is so full of problems it almost does the opposite. If your cellphone is put in the center console or armrest to be away and gets bounced around due to a bumpy road it will ding you with a distraction “penalty”. If you drive in an urban environment where other drivers may cut lanes or stop short in front of you or turn with no signal and you have to brake to avoid them, you get dinged for hard braking. If you are on a section of highway where the speed drops from 65 to 55 and then goes back to 65 and you follow the limit but are then risking getting rear ended by a tractor trailer or other drivers who refuse to slow down you get dinged. If you move to the right lane to avoid this, and then brake for traffic entering without slowing down or merging properly, you get dinged for braking. Then comes the real fun. Take an extended vacation or heaven forbid have a medical issue where you can’t drive for 30 days and it un-registers you and wipes out any earned discounts. TruLane’s response is basically too bad, you accepted our terms and conditions. ### 5/5 — Stay Focused *2026-07-28, version 3.0.0* I love the TrueLane app by the Hartford group, it keeps me focused while driving. ## Frequently asked questions about TrueLane by The Hartford ### What does the TrueLane app do? The TrueLane app uses your smartphone's sensors to automatically measure how you drive. It analyzes your driving behavior to help you understand your habits and potentially earn a discount on your auto insurance renewal. ### How can I get a discount with TrueLane? The safer you drive, the better your potential Renewal Discount will be. The app tracks your driving behavior, and positive habits can lead to savings on your auto insurance. ### Is the TrueLane app free? Yes, the TrueLane app is a free smartphone app. It is available to auto insurance policyholders from The Hartford who are enrolled in the TrueLane program. ### Who is eligible to use the TrueLane app? The TrueLane app is available to auto insurance policyholders from The Hartford in select states who are enrolled in the TrueLane program. You must be an existing policyholder and enrolled in the program to use the app. ## Version history (last 5 releases) ### 3.0.0 — 2026-03-31 App updates, brand changes, and bug fixes ### 2.0.0 — 2024-07-02 We've made app improvements based on customer feedback ### 1.3.0 — 2023-10-03 Minor Bug Fixes ### 1.2.0 — 2023-08-18 Minor Bug Fixes ### 1.1.1 — 2023-03-21 Minor Bug Fixes. ## Apps similar to TrueLane by The Hartford | App | Rating | Price | Category | | --- | --- | --- | --- | | [MapQuest GPS Navigation & Maps](https://appshunter.io/ios/app/mapquest-gps-navigation-and-maps/id316126557) | 4.2 (21,970) | Free | Navigation | | [Traffie Navigation & Traffic](https://appshunter.io/ios/app/traffie-navigation-and-traffic/id1217865434) | 4.3 (1,495) | Free | Navigation | | [ValeroPay+](https://appshunter.io/ios/app/valeropay-plus/id1562388382) | 4.8 (19,203) | Free | Navigation | ## More apps by The Hartford Fire Insurance Company - [Auto & Home at The Hartford](https://appshunter.io/ios/app/auto-and-home-at-the-hartford/id366806424) - [TrueLane from The Hartford](https://appshunter.io/ios/app/truelane-from-the-hartford/id1427820962) - [The Hartford Events](https://appshunter.io/ios/app/the-hartford-events/id1532409083) - [The Hartford](https://appshunter.io/ios/app/the-hartford/id6450317375) All apps by The Hartford Fire Insurance Company: https://appshunter.io/developer/366806427 ## Related topics [hartford true lane](https://appshunter.io/ios/topics/hartford-true-lane) · [truelane by the hartford](https://appshunter.io/ios/topics/truelane-by-the-hartford) · [the hartford true lane](https://appshunter.io/ios/topics/the-hartford-true-lane) · [the hartford disability](https://appshunter.io/ios/topics/the-hartford-disability) · [the hartford insurance](https://appshunter.io/ios/topics/the-hartford-insurance) · [the hartford](https://appshunter.io/ios/topics/the-hartford) · [aarp the hartford](https://appshunter.io/ios/topics/aarp-the-hartford) · [the hartford group](https://appshunter.io/ios/topics/the-hartford-group) · [the hartford mobile app](https://appshunter.io/ios/topics/the-hartford-mobile-app) · [hartford](https://appshunter.io/ios/topics/hartford) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*