# TruEnergy Federal Credit Union — user reviews

> 10 indexed App Store user reviews of TruEnergy Federal Credit Union by Washington Gas Light Federal Credit Union, rated 4.80/5 from 537 ratings.

- Source: https://appshunter.io/ios/app/truenergy-federal-credit-union/id627518248/reviews
- App overview in markdown: https://appshunter.io/ios/app/truenergy-federal-credit-union/id627518248.md
- Rating breakdown: 5★ 478 · 4★ 38 · 3★ 6 · 2★ 3 · 1★ 12

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor

*2019-07-05*

Could not download update to IPad.

### 1/5 — Seriously !!!

*2017-09-26*

This isn't an app, and you should be ashamed for even suggesting that it is. Building a functional app that allows you to do the basic stuff you say it does is not even expensive, this just screams laziness.

### 1/5 — Do not download!!!!!!!!!!

*2016-01-12*

I suspect this app is capturing personal info and not affiliated with Washington Gas!!

Either that or it is just flat broken

### 1/5 — Absolutely terrible

*2015-12-22*

Asking security questions that clearly don't apply to me.

### 1/5 — Stuck on questions

*2014-07-11*

Won't let me get passed the security questions. It won't tell me if they are wrong. And it keeps looping the questions. HORRIBLE APP!!!!!

### 2/5 — Zelle.

*2023-06-16*

The Zelle feature is horrible. Why are the transactions not immediate like every other banking app? Why do I have to send money and wait “1-3 business days”?

### 5/5 — Unreliable

*2020-12-15*

Constantly deleting and reinstalling because the app doesn’t recognize my credentials. Annoying

### 5/5 — Easy to use, great!

*2020-04-30*

Unreliable app. Won't let me get past security questions. Just terrible!

### 5/5 — Awful just awful

*2017-01-13*

It's just pitiful how this app is representing the credit union, makes me wonder if they're trying to cut corners by not investing in the app... pitiful just pitiful!!!

### 5/5 — Wonderful, convenient, very user friendly

*2013-08-15*

Get this app now!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*