# TrueZero EX

> Mobile workforce management and support platform with real-time analytics. (iPhone/iPad app by Mobilise IT Pty Ltd.)

- Source: https://appshunter.io/ios/app/truezero-ex/id1069756565 (this page in markdown: same URL + `.md`)
- Developer: [Mobilise IT Pty Ltd](https://appshunter.io/developer/537969043)
- Category: Productivity, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 12.0 · 94 MB
- Languages: American English
- Released: 2016-01-12
- Data updated: 2026-10-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/truezero-ex/id1069756565/reviews.md

## What is TrueZero EX?

TrueZero EX mobile and cloud platform is a live pulse between our customers and their mobile workforce. TrueZero EX combines traditional managed services with the latest in mobile technology that enables our customers with the tools to tailor and deliver the precise set of Mobility Managed Services (MMS) required by each user. TrueZero EX delivers support to users in the most effective and convenient way such as the Call Now or Request Call Back features whilst at all times extracting information about the health of the device to pinpoint issues even before they arise. The TrueZero EX Platform by Prisma allows IT and Administrators to see real-time interaction between users and service desk with real-time reporting on the quality of service and solution with a wealth of information and analytics that enable the finite tweaking to extract maximum efficiency and output.

## Key features

- Live pulse between customers and mobile workforce
- Tailor and deliver Mobility Managed Services (MMS)
- Real-time user support (Call Now, Request Call Back)
- Device health monitoring
- Real-time reporting and analytics for IT administrators
- Extract efficiency and output

## Is TrueZero EX safe?

Not enough ratings yet to assess TrueZero EX.

## Is TrueZero EX legit?

TrueZero EX appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for TrueZero EX is 73 out of 100 points across 7 verification signals from App Store and developer data.

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/truezero-ex/id1069756565/reviews.md

### 5/5 — Prisms Concierge makes requesting support and service easy

*2020-06-01*

Prisma Concierge has self service and remote control tools built in, so if I ever have any issues with my device I can get it back up and running again in minutes. The fact that I can do most of it myself and learn at the same time is really fulfilling.

## Frequently asked questions about TrueZero EX

### What is TrueZero EX?

TrueZero EX is a mobile and cloud platform designed to provide a live connection between businesses and their mobile workforce. It offers tools for managing mobility services and delivering real-time support.

### How does TrueZero EX help with device issues?

TrueZero EX extracts information about the health of mobile devices, allowing it to pinpoint potential issues even before they arise, enabling proactive support.

### What kind of support features does TrueZero EX offer?

It offers convenient support options for users, including 'Call Now' and 'Request Call Back' features, ensuring efficient communication with the service desk.

### Can IT administrators monitor workforce activity with TrueZero EX?

Yes, the platform provides IT and administrators with real-time reporting and analytics on user interactions and service quality, enabling them to optimize efficiency.

### Is TrueZero EX available on multiple devices?

TrueZero EX is available for iPhone, iPad, and iPod devices, catering to a wide range of Apple mobile hardware.

### How often is TrueZero EX updated?

The latest version is 6.9.3, and the app was last updated on November 11, 2025, indicating regular updates to enhance functionality and reliability.

### What is the age rating for TrueZero EX?

TrueZero EX has an age rating of 4+, making it suitable for a broad audience of users.

### Does TrueZero EX have ads?

No, TrueZero EX does not contain advertisements, providing an uninterrupted user experience.

## Version history (last 5 releases)

### 6.9.3 — 2025-11-11

Updates for TrueZero EX branding and seamless user experience.

### 6.9.2 — 2025-10-25

Branding for TrueZero EX added.

### 6.9.1 — 2025-09-08

App branding changes and minor bug fixes.

### 6.9 — 2025-04-02

Prisma Concierge app has now integration with ServiceNow platform.

### 6.8 — 2023-06-30

Issue fix with diagnostics.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-24.*