# TruFit — BeFit.GetFit.LiveFit.TruFit

> Official fitness club app for locating facilities, checking schedules, and club entry. (iPhone/iPad app by Cape & Bay LLC.)

- Source: https://appshunter.io/ios/app/trufit/id1456378872 (this page in markdown: same URL + `.md`)
- Developer: [Cape & Bay LLC](https://appshunter.io/developer/1477485104)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 1.50/5 from 327 App Store ratings · 53 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 44 MB
- Languages: English
- Released: 2019-05-19
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/trufit/id1456378872/reviews.md

## What is TruFit?

The official app of TruFit Athletic Clubs. Download the app today to find TruFit locations near you, view class schedules, scan your barcode to enter, and more. 

Discover more about TruFit by visiting https://trufitathleticclubs.com

## Key features

- Find TruFit locations
- View class schedules
- Scan barcode for entry
- Access club information

## What do users think of TruFit?

Overall sentiment: negative

**Pros**

- ✅ Barcode scanning functionality works
- 👨‍💼 Helpful staff assistance available
- 🏋️ Good gym equipment and facilities
- 📱 Clean app graphics and design

**Cons**

- 🐛 Frequent unexpected logouts
- 💳 Unauthorized charges and subscription issues
- 📅 Class schedules fail to load
- 🔐 Login credentials not recognized
- ⚪ White blank screens on app load
- 🚫 Password reset emails not received
- 📞 Poor customer support responsiveness
- 🔄 Inconsistent and incomplete UI
- 📊 No workout tracking or check-in history
- ⌚ Missing Apple Watch and Apple Wallet support
- 🎥 Videos don't play in app
- 🔧 No payment method management in app
- 📍 No gym occupancy or crowd indicators
- ❌ Unable to cancel memberships
- 🔌 Requires login every time app opens

**Commonly reported bugs**

- Login credentials rejected despite correct password
- White/blank screen on app launch
- Password reset emails not delivered
- App logs out after closing or after 48 hours
- Class schedule fails to load
- Barcode disappears after updates
- Registration screen freezes
- Cannot select home club during registration
- Unexpected automatic subscription signups
- Video playback failure
- App crashes or becomes unresponsive
- GPS location tracking runs in background
- Reversed UI links (refer a friend/find club)
- Inconsistent calendar functionality

**Most requested features**

- Add barcode to Apple Wallet
- Apple Watch app support
- Workout tracking and check-in history
- Gym occupancy/crowd level indicators
- Real-time class schedule updates
- In-app payment method management
- Integration with fitness apps (Fitbit, Garmin)
- Current gym hours display
- Class reminder notifications
- Personalized home gym selection
- Amenities list per location
- Membership details visibility
- Working video playback
- Account registration improvements

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/trufit/id1456378872/reviews.md

### 1/5 — Beware of charge

*2023-07-20*

This app is awful. Customer service is not helpful at all. I canceled my gym membership but was still being charged the $2.15. I wasn’t even aware the app had access to any of my cards. I can’t cancel through the app or find a way to switch out my card info. It’s really just a big scam. So beware of the $2.15 charge.

### 1/5 — Can’t even sign in anymore

*2023-06-08*

So I updated the app and am in the process of uninstalling and reinstalling it to see if maybe the forgot password things works , but I also went to contact us to get help with logging in and no as were yet. I also just read that there’s no option on here to update payments or to let you know when u have to pay and that’s really bad too bcs I’d like to know that info

### 1/5 — Check out the planet fitness app - well this is the opposite of the pf app

*2023-05-11*

I used to be at planet fitness, pf, and their app was so user friendly and up to date. Showing you when the gym is full and empty status bars, showing you when you checked in, and you could even keep track of your workout time. Any membership issues you could fix right on the app. TruFit, although I like their equipment better and I would argue that it’s better, their customer service and app lacks severely. People give pf crap but I have to say their service, app, & cleanliness can’t be beat. Hopefully TruFit updates soon but it looks like they don’t even respond to reviews, where is the #ownership

### 1/5 — Password reset not working

*2023-03-03, version 3.4.2*

I logged in for a week and was not able to log back in after that. Luckily I had a screenshot of my tag otherwise idk how I would get in. I’ve done the forgot password thing many times and it has not sent anything to my email. I’ve filled out the contact us form and no one has reached out… it is very stressful

### 1/5 — Decent concept… glitchy/sloppy app

*2023-03-02, version 3.4.2*

The class schedule won’t load (I’ve been trying for 3 days) and the “refer a friend” and “find my club” links are reversed. Ridiculously sloppy.

### 1/5 — Not able to view schedules

*2023-02-23, version 3.4.2*

Only able to use the barcode to scan. The schedules have never loaded when I select my gym. Got a keychain barcode, so I do not use the app since it’s only good for scanning the barcode.

### 1/5 — Been out for a year but its highly incomplete

*2023-02-09, version 3.4.2*

The UI is inconsistent, the calendar doesn’t always work, the functionality is half baked, there is no info about each specific club…
I’m a BA and a QA. The app seems like an alpha version even thought it’s been live for over a year.

### 1/5 — Logs me out every time

*2023-01-12, version 3.4.2*

This app logs me out and won’t save password. Most of the time it will not let me log back in with the correct password. It’s pretty useless

### 1/5 — Good gym, Terrible app

*2022-12-13, version 3.4.2*

I really wish we could have a list of our check in times and dates like planet fitness app. And perhaps personalized data with your own gym rather than scrolling over and over for class schedules

### 1/5 — App needs a upgrade

*2022-11-22, version 3.4.2*

I wish this app showed you if the gym is empty or pack throughout the day. They need to add a place where you can make changes to your payment for the gym.

## Frequently asked questions about TruFit

### What can I do with the TruFit app?

The TruFit app allows you to find TruFit Athletic Clubs locations near you, view their class schedules, and use a barcode for easy entry into the club. It serves as your digital key and information hub for the fitness centers.

### Is the TruFit app free to download?

Yes, the TruFit app is free to download and use. There are no costs associated with downloading or accessing the core features of the application.

### How do I find a TruFit location?

You can find TruFit locations by opening the app and using the location finder feature. It will display nearby clubs based on your current location or allow you to search for specific areas.

### Can I see class schedules for different clubs?

Yes, the app provides access to view class schedules for various TruFit Athletic Clubs. You can browse the offerings to plan your workouts and fitness activities.

## Version history (last 1 release)

### 3.4.2 — 2021-09-14

- You can unsubscribe from TruFit+ within the Settings Menu
- Squished some bugs.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*