# TruGrocer FCU — user reviews > 31 indexed App Store user reviews of TruGrocer FCU by TruGrocer Federal Credit Union, rated 4.88/5 from 2,006 ratings. - Source: https://appshunter.io/ios/app/trugrocer-fcu/id1128844816/reviews - App overview in markdown: https://appshunter.io/ios/app/trugrocer-fcu/id1128844816.md - Rating breakdown: 5★ 1,701 · 4★ 83 · 3★ 18 · 2★ 8 · 1★ 19 ## What do users think of TruGrocer FCU? Overall sentiment: positive **Pros** - 👍 Easy to use - 👍 Great customer service - 🚀 Convenient mobile features - 👍 Reliable banking experience - 👍 Seamless app performance **Cons** - 🐛 Issues with mobile check deposit after iOS update - 🔒 Concerns about location tracking **Commonly reported bugs** - Login issues after iOS update - Inconsistent Money Management feature **Most requested features** - Add overdraft protection - Provide option to write payment memos - Restore access to vacation and Christmas accounts ## Newest reviews (15 of 31) ### 5/5 — AMAZING *2023-10-05* Although the app itself is simple it works perfectly every single time. Easy to set up and also very easy to use. TruGrocer to me is very awesome. I been a costumer over 10 yrs and I'm glad I signed up. ### 5/5 — Just a suggestion. *2023-03-24, version 2022.9.2.1* It would be nice if when you write a payment you’d be able to write a memo underneath. ### 5/5 — After IOS update doesn’t work *2022-10-31, version 2022.6.0.1* After IOS update I can’t use the mobile check deposit and no one seems to know what’s going on!! Please fix ### 5/5 — Long time customer *2022-10-12, version 2022.4.0.2* I’ve been with TruGrocer over 25 yrs & although their not major financial institution they are the best in my opinion. Best customer service hands down, amazing fraud department. They truly care for their clients. Thank you TruGrocer Keep up the outstanding work 👍❤️ ### 5/5 — Absolutely the best app to date *2022-09-03, version 2022.4.0.2* Love this app and the features! It’s the best app I utilize several times a day & it never fails me! ### 5/5 — TruGrocer *2022-06-23, version 2021.11.0.43* I’ve used this branch since 1999. They have always been the best at customer service and making banking super easy for me and my family. Thank you Trugrocer! I would love to have more options to use my apps to transfer funds. Grateful for all you provide. ### 5/5 — Easy to use! *2021-11-25, version 2021.6.0.42* I rea ### 5/5 — Great app *2020-08-25, version 6.4.1.37* Really appreciate how easy it is to navigate through this app ### 5/5 — Store Director *2020-03-06, version 6.2.1.33* Love this ap and would like a card. ### 5/5 — Best App Ever *2020-01-10, version 6.1.31* Love this app ### 5/5 — Almost perfect *2018-12-05, version 5.11.0.28* I been CU member since 1968. I still have 3 other banks, but this is my favorite app. I wish the PC online version retained user ID/password so I did not need to type it every time. ### 5/5 — 👍👍👍 *2017-06-26, version 5.5.0.13* Very Happy with the app... it took many years but almost perfect... :-) ### 5/5 — Love the app *2017-04-08, version 5.3.4.0* I love this app because I do my balance a checkbook and need to know instantly and at all times how much money I have. The features I love are that I can use my fingerprint to open the app making it faster and more convenient and that I can swipe left on my phone and my balance is always showing. I also love the mobile check deposit. Good job on this app guys. ### 5/5 — LOVE the new app! *2017-03-21, version 5.2.6.0* I have been in the credit union for over 36 years because their customer service is the best!!! I had problems with the last app but this one is so easy and handy!! I can look at my accounts anytime and deposit checks on my phone. ### 5/5 — Best Bank Ever *2017-02-21, version 5.2.6.0* Not only have I banked with TruGrocer since I worked at Albertson's but I have continued to keep my bank account as their customer service and access to my account is one of the best. ## Most critical reviews (10 lowest-rated) ### 1/5 — Easy to use! *2026-08-05, version 2026.04.02* I really like this app! It's easy and convenient to use! ### 1/5 — Location is invasive *2022-06-20, version 2021.11.0.43* Wont let me login to my account unless my location sharing is set to “always on”, instead of “while using” over a 24 hour span the app accessed my location 25+ times despite me only opening the app once during that time frame. ### 1/5 — Worst App ever *2018-10-18, version 5.10.1.26* I’ve never had so many problems with an app like this one I use 3 other bank apps nothing compares to this app, so frustrating trying to log in, you never get the emails to reset the password this app is Horrible!!! ### 2/5 — Desperately needs update. *2018-11-02, version 5.10.1.26* The Credit Union is better than any bank, once you get accustomed to the naming schemes of accounts and the procedures with accounts and services. But this app needs work. It’s almost 2019 and it still smells of a beta test than a finished product. The “Money Managment” “feature” alone is a hot mess of what works, works sometimes works and what doesn’t work at all. I know costs have to be kept down but if you’re going to do it, do it right. It’s just a phone app. This app is not aging well at all. ### 3/5 — New user *2026-05-15, version 2026.01.01* So far, I’ve tried to set up an external account twice and it keeps being deleted. Very frustrating. ### 5/5 — Good to me *2026-08-14, version 2026.04.02* This is a pretty basic simple easy to use app. No complaints. ### 5/5 — The best Bank *2026-07-03, version 2026.01.01* thank you all for doing such a wonderful job. Keep up the good work. ### 5/5 — 👍 *2026-06-30, version 2026.01.01* Great but can this pop-up stop coming up every time I login. Thank you. ### 5/5 — Good *2026-06-21, version 2026.01.01* Good ### 5/5 — Love our bank *2026-05-16, version 2026.01.01* Great customer service 👍 ## Most praised reviews (5 highest-rated) ### 5/5 — Account/Banking/Customer Ser. *2026-05-07, version 2026.01.01* I love banking here. 22+ years and still going strong!! ### 5/5 — You guys are amazing *2026-03-17, version 2025.10.1.2* I’m excited to be in a invite only credit union can’t wait to build my relationship with tru groger and see myself with you guys for a very long time ### 5/5 — The best *2024-11-24, version 2024.4.0.10* My TruGrocer app is the best. I am able to move, transfer, and deposit without going into the branch. The only thing is miss the people that work at my branch, so I make an excuse to go in every now and then when I will be in the area. ### 5/5 — Tru Grocer *2024-06-17, version 2024.1.0.1* I absolutely love this app it’s so easy for me as a senior citizen ### 5/5 — My name is Hugo *2023-10-25, version 2023.03* Y’all are great and every time y’all keep revamping your technology and allowing us to do new things like Zelle in 24 hour customer service, a literal person that can help us another thing I just wish that y’all offered overdraft protection or new cards because the ones I have issued are old and ugly other than that I’m very happy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*